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At Best Western Jobs in Indiana (NOW HIRING)

GF Hotels & Resorts USA

Front Desk Agent

South Bend, IN

$14 - $17.75/hr

  • Medical

  • PTO

Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and ... Currently, GF partners with Hilton, Marriott,Hyatt, IHG, Choice, Wyndham, Best Western, among ...

Zentiva

At Zentiva, we are a team of 5.400 unique talents bonded together by our common mission. We believe ... to the best of their ability. Seeking for a balanced team across the company we welcome ...

Hyatt Place Bloomington, IN

Area Sales Manager

Bloomington, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At ZMC Hotels, we are committed to delivering exceptional hospitality experiences while creating ... Choice, Best Western, or other branded hotel products is preferred. · Demonstrated success in ...

Bayer

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a ... best practices; Work with Learning and Development, to organize training sessions to improve the ...

ThirdChannel

Westmoor Mfg Brand Rep

Terre Haute, IN · On-site

$24/hr

... western retailers across your territory. Each visit centers on making the denim look its best ... Pay starting at $24/hour, based on market and experience * Travel incentive provided About ...

New

ThirdChannel

Westmoor Mfg Brand Rep

Terre Haute, IN · On-site

$24/hr

... western retailers across your territory. Each visit centers on making the denim look its best well ... Pay starting at $24/hour, based on market and experience * Travel incentive provided About ...

New

ThirdChannel

Westmoor Mfg Brand Rep

Terre Haute, IN · On-site

$24/hr

... western retailers across your territory. Each visit centers on making the denim look its best ... Pay starting at $24/hour, based on market and experience * Travel incentive provided About ...

New

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All JobsAt Best Western JobsAt Best Western Jobs in Indiana

At Best Western information

What are the typical job responsibilities at Best Western?

At Best Western, employees have a variety of job responsibilities depending on their specific roles. Common positions include front desk agents, housekeepers, maintenance staff, and managers. Front desk agents handle guest check-ins, reservations, and customer service inquiries. Housekeepers are responsible for cleaning guest rooms and public areas, while maintenance staff ensure the property is in good working order. Management oversees daily operations, staff scheduling, and guest satisfaction to maintain high standards.

What are the key skills and qualifications needed to thrive as a Best Western hotel front desk agent?

To thrive as a Best Western Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems like Opera, reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents excel in guest interactions. These competencies ensure smooth operations, positive guest experiences, and the hotel's reputation for quality service.

What are some common challenges faced by front desk staff at Best Western hotels?

Front desk staff at Best Western often manage multiple guest requests simultaneously, handle booking issues, and resolve unexpected problems such as overbookings or maintenance concerns. These challenges require excellent communication and problem-solving skills. Team members are usually supported through comprehensive training programs, clear operational procedures, and collaboration with housekeeping and management to ensure smooth guest experiences. Regular team meetings and access to experienced supervisors help staff address challenges efficiently.

What is the difference between At Best Western vs Front Desk Agent?

AspectAt Best WesternFront Desk Agent
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentHotel lobby, front desk, guest interactionHotel lobby, front desk, guest interaction
Industry UsageHotel chains, hospitality industryHotels, hospitality industry
Common Search/ComparisonAt Best Western vs Front Desk Agent

Both roles typically require similar credentials and work in hotel front desk environments within the hospitality industry. The main difference is that "At Best Western" refers to employment specifically within the Best Western hotel chain, while "Front Desk Agent" is a general job title used across various hotel brands. The responsibilities and qualifications are largely comparable, making the comparison relevant for job seekers exploring hotel front desk positions.

What are popular job titles related to At Best Western jobs in Indiana?

For At Best Western jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching At Best Western jobs in Indiana look for?

The top searched job categories for At Best Western jobs in Indiana are:

What cities in Indiana are hiring for At Best Western jobs?

Cities in Indiana with the most At Best Western job openings:

At Best Western jobs near you

Front Desk Agent

GF Hotels & Resorts USA

South Bend, IN

$14 - $17.75/hr

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

Motel 6 South Bend - Mishawaka is conveniently located near the University of Notre Dame, Morris Performing Arts Center, Studebaker Nat'l Museum, and area shopping and dining.

We have a great opportunity to join our team as a Front Desk Agent.

  • Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift.
  • Daily checks the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Transmits and receives telephone messages when necessary.
  • Works closely with the reservations department to ensure arrival dates on reservations are correct.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Responsible for completing all required shift paperwork and reports as assigned by management.
  • Responsible for completing all end of shift cash closing procedures.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes changes for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone to ledger.
  • Completes daily-required shift checklists.
  • Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
  • Performs other duties as assigned by management.

Requirements

Excellent guest service skills

Solid understanding of hotel front office technology

Hospitality mindset

At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoinglearning opportunities, competitive compensation plus a great culture.

GF Hotels & Resorts is anaward-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF's expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, Information Technology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott,Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction,GF has been recognized as one of the top management companies in the industry.

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