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Asurion Jobsexternal in Racine, WI (NOW HIRING)

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Asurion information

See Racine, WI salary details

$9

$16

$23

How much do asurion jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for asurion in Racine, WI is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.79 per hour, depending on experience, location, and employer.

What is Asurion?

Asurion is a global technology solutions company that specializes in device insurance, extended warranties, and tech support for smartphones, tablets, consumer electronics, and home appliances. They partner with wireless carriers, retailers, and service providers to offer protection plans, repair services, and technical support to millions of customers worldwide. Asurion helps customers quickly repair, replace, or troubleshoot their devices, aiming to minimize downtime and maximize convenience.

What types of teams or departments might I collaborate with as an Asurion employee?

At Asurion, collaboration is a key part of most roles. Depending on your position, you may work closely with teams such as customer support, technical operations, product management, and IT. Cross-functional teamwork is common, especially on projects aimed at improving customer experience or rolling out new services. Employees are encouraged to share insights and feedback across departments, fostering a supportive and innovative work environment.

What are the key skills and qualifications needed to thrive as a Technical Support Representative at Asurion, and why are they important?

To thrive as a Technical Support Representative at Asurion, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common mobile device platforms is essential. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this position. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining Asurion’s reputation for quality support.

What is the difference between Asurion vs Customer Service Representative?

AspectAsurionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail stores, remote options
Industry UsageTechnology, insurance, electronicsRetail, telecommunications, tech support
Common Search/ComparisonYesYes

Both Asurion and Customer Service Representatives typically require similar credentials and work in call center environments. While Asurion specializes in tech support and device protection, Customer Service Representatives work across various industries like retail and telecom. The roles often overlap in customer interaction and problem-solving, making them common comparison points for job seekers.

Is Asurion a good place to work?

Asurion is a technology company that offers customer support and device protection services, and many employees report positive experiences with its collaborative environment and benefits. However, experiences can vary by role and location, so researching specific positions and reading employee reviews can provide more insight into the work environment. The company often emphasizes skills in customer service, technical troubleshooting, and teamwork.

What kind of jobs does Asurion offer?

Asurion offers a variety of jobs including customer service, technical support, claims processing, and technology roles. These positions often require strong communication skills, technical knowledge, and may involve working in call centers or remote environments.

What are popular job titles related to Asurion jobs in Racine, WI?

For Asurion jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Asurion jobs in Racine, WI look for?

The top searched job categories for Asurion jobs in Racine, WI are:

What cities near Racine, WI are hiring for Asurion jobs?

Cities near Racine, WI with the most Asurion job openings:

Asurion jobs near you
Infographic showing various Asurion job openings in Racine, WI as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $33,578 per year, or $16.1 per hour.

Lead Retail Sales Technician (Electronic Repair Expert)

Asurion

Milwaukee, WI • On-site

$19.95/hr

Full-time

Medical, Life, Retirement

Re-posted 8 days ago

Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

138th of 226 rated it services

Job description

Lead Retail Sales Technician

Milwaukee, WI

$19.95/hr + unlimited sales bonus potential

Take your career to the next level with the most impactful job in our uBreakiFix stores - Lead Retail Sales Technician. Here, your knack for fixing tech and passion for helping others meet your ability to lead teams to exceed their goals. We're hiring a leader who can not only deliver top-notch tech and customer service but also pave the way for their team members to be successful personally and professionally, all while continuing to drive their own career growth.

What's in it for you:

  • Starting Pay: $19.95 per hour + earn unlimited sales and repair incentives. (Real-life - Lead Retail Technicians earn on average $627/month on top of their base pay!)
  • Benefits that take care of you: A comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • Unlock your career potential. As a Lead Tech, you'll have access to ongoing training, and professional development opportunities to elevate your career and support your goals - that includes tuition reimbursement.

What's expected of you:

  • Showcase your tech skills by diagnosing and repairing all electronic devices, ensuring best in class quality in every fix.
  • Be the face of customer service excellence, guiding your team to use product knowledge and sales tactics that embody our Serve, Solve, Sell philosophy in every interaction.
  • Balance different front and back of house responsibilities
  • Step into leadership as you supervise, train and coach our tech experts, standing in as store manager when needed, and driving team success with enthusiasm.
  • Maintain high standards by overseeing service-level agreements for repair turnaround times and ensuring all work orders are addressed by the end of each day.
  • Innovate and organize by managing inventory, overseeing buybacks and return authorizations, and ensuring safety standards are met with the proper use of PPE supplies.

To be successful at uBreakiFix, you'll bring:

  • Previous experience in customer service or retail sales in a supervisory position - at least 1 year.
  • Previous experience with product service support or technology repair with inventory management skills - at least 6 months.
  • High school diploma or equivalent (preferred not required).
  • A natural ability to connect with customers, making them feel heard, valued, and cared for.
  • Motivation to meet and exceed evolving key performance goals.
  • Ability to quickly adapt in an ever-changing environment.
  • Flexibility to work retail store hours including weekends and holidays.

Get to know us:

At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance-remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we've helped millions. Whether it's setup, fixes, or replacements, we've got your tech covered. #INDSTORES

What Asurion employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Asurion

Sourced by ZipRecruiter

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Social media

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