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Asurion Jobsexternal in Appleton, WI (NOW HIRING)

Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services. * Learn and assist with device ...

Asurion information

See Appleton, WI salary details

$10

$16

$23

How much do asurion jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for asurion in Appleton, WI is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.08 per hour, depending on experience, location, and employer.

What is Asurion?

Asurion is a global technology solutions company that specializes in device insurance, extended warranties, and tech support for smartphones, tablets, consumer electronics, and home appliances. They partner with wireless carriers, retailers, and service providers to offer protection plans, repair services, and technical support to millions of customers worldwide. Asurion helps customers quickly repair, replace, or troubleshoot their devices, aiming to minimize downtime and maximize convenience.

What types of teams or departments might I collaborate with as an Asurion employee?

At Asurion, collaboration is a key part of most roles. Depending on your position, you may work closely with teams such as customer support, technical operations, product management, and IT. Cross-functional teamwork is common, especially on projects aimed at improving customer experience or rolling out new services. Employees are encouraged to share insights and feedback across departments, fostering a supportive and innovative work environment.

What are the key skills and qualifications needed to thrive as a Technical Support Representative at Asurion, and why are they important?

To thrive as a Technical Support Representative at Asurion, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common mobile device platforms is essential. Excellent communication, patience, and a customer-centric attitude are standout soft skills in this position. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining Asurion’s reputation for quality support.

What is the difference between Asurion vs Customer Service Representative?

AspectAsurionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote options, corporate officesCall centers, retail stores, remote options
Industry UsageTechnology, insurance, electronicsRetail, telecommunications, tech support
Common Search/ComparisonYesYes

Both Asurion and Customer Service Representatives typically require similar credentials and work in call center environments. While Asurion specializes in tech support and device protection, Customer Service Representatives work across various industries like retail and telecom. The roles often overlap in customer interaction and problem-solving, making them common comparison points for job seekers.

Is Asurion a good place to work?

Asurion is a technology company that offers customer support and device protection services, and many employees report positive experiences with its collaborative environment and benefits. However, experiences can vary by role and location, so researching specific positions and reading employee reviews can provide more insight into the work environment. The company often emphasizes skills in customer service, technical troubleshooting, and teamwork.

What kind of jobs does Asurion offer?

Asurion offers a variety of jobs including customer service, technical support, claims processing, and technology roles. These positions often require strong communication skills, technical knowledge, and may involve working in call centers or remote environments.

What job categories do people searching Asurion jobs in Appleton, WI look for?

The top searched job categories for Asurion jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Asurion jobs?

Cities near Appleton, WI with the most Asurion job openings:

Infographic showing various Asurion job openings in Appleton, WI as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $34,080 per year, or $16.4 per hour.

Retail Sales Technician Part Time

Asurion

Appleton, WI

$17/hr

Part-time

Posted 26 days ago


Key responsibilities

  • Deliver personalized customer experiences and assist with device troubleshooting, diagnostics, and basic repairs.

  • Use communication skills to recommend and upsell products and services following the Serve, Solve, Sell technique.

  • Balance customer service, sales, and technical tasks in a retail environment as a collaborative team player.


Asurion rating

7.2

Company rating: 7.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

138th of 226 rated it services


Job description

Part-Time Retail Sales Technician

Appleton, WI

$17.00/hr + unlimited sales bonus potential

Part-Time Retail Sales Technician at uBreakiFix - the job that introduces techies to the world of customer service. We're hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know - this isn't your average part-time retail or sales job. This is the job where your curiosity about gadgets and your ability to connect with people make a real impact, even with a flexible schedule.

At uBreakiFix, we create an environment where part-time work still comes with meaningful impact, learning opportunities, and a clear path forward if you want it.

What's in it for you:

  • Starting pay: $17.00 per hour + earn uncapped sales and repair incentives
    (Real-life, part-time employees earn on average $287/month in incentives)
  • Benefits that take care of you: Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence.
  • Tech-out at a higher level: No formal repair experience? No problem. We provide high-quality paid training that'll have you feeling like a tech wizard in no time
  • Development: We offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What's expected of you:

  • Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences.
  • Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell technique to recommend and upsell Asurion products and services.
  • Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
  • Balance front-of-house customer interactions with back-of-house tech and inventory tasks.
  • Support the fast-paced needs of a retail environment as a collaborative team player.
  • Multitask confidently across customer service, sales, and technology.

To be successful at uBreakiFix, you'll bring:

  • Previous experience in customer service or retail sales - at least 1 year.
  • A natural ability to connect with customers, making them feel heard, valued, and cared for.
  • A basic knowledge of electronic devices (nice to have, not required).
  • Flexibility to work part-time retail schedule, including weekends and holidays.
  • Comfort juggling sales conversations, customer support, and hand-on tech work.

Get to know us:

At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance. Remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we've helped millions. Whether it's setup, fixes, or replacements, we've got your tech covered.#INDSTORES


What Asurion employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Asurion

Sourced by ZipRecruiter

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

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