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Assured Protection Jobs in Washington, DC (NOW HIRING)

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Assured Protection information

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$11

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$26

How much do assured protection jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for assured protection in Washington, DC is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Guard, and why are they important?

To thrive as a Security Guard, you need a solid understanding of surveillance, incident response, and safety protocols, often supported by a high school diploma and relevant security certifications such as a security guard license. Familiarity with CCTV systems, access control technologies, and two-way radio communication is typically required. Strong observational skills, integrity, and effective communication set top performers apart in this role. These capabilities ensure the protection of people and property, effective incident management, and a trustworthy presence for clients and the public.

What is Assured Protection?

Assured Protection typically refers to a security services company that provides professional security solutions such as armed and unarmed guards, event security, and risk assessment for businesses and individuals. These companies focus on safeguarding people, property, and assets by deploying trained security personnel and utilizing advanced security technologies. The goal of Assured Protection services is to create a safe environment for clients by proactively identifying risks and responding to security incidents efficiently.

What does a typical shift look like for an Assured Protection officer, and how does the team coordinate during incidents?

As an Assured Protection officer, your daily shift often involves patrolling assigned areas, monitoring security systems, and responding to any suspicious activity. Team members coordinate closely using radios or mobile devices to ensure swift communication and support during incidents. Regular briefings at the start of each shift help clarify assignments and expectations, while teamwork and clear reporting procedures are essential for effective response to emergencies or client needs. The work environment emphasizes vigilance, professionalism, and collaboration, with opportunities to learn from experienced colleagues.

What is the difference between Assured Protection vs Security Guard?

AspectAssured ProtectionSecurity Guard
CredentialsSecurity license, training certificationsSecurity license, basic training
Work EnvironmentCommercial, residential, event securityBuilding, premises, event security
Employer & IndustrySecurity companies, private clientsPrivate firms, public facilities
Common Search IntentProtection services, security solutionsGuard services, patrols

Assured Protection typically offers specialized security solutions with comprehensive training and a focus on client-specific needs, whereas Security Guards provide basic security presence and patrols. Both roles are essential in the security industry but differ in scope and service complexity.

What are popular job titles related to Assured Protection jobs in Washington, DC? For Assured Protection jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Assured Protection jobs in Washington, DC look for? The top searched job categories for Assured Protection jobs in Washington, DC are:
Assured Protection jobs near you
Infographic showing various Assured Protection job openings in Washington, DC as of July 2026, with employment types broken down into 1% Locum Tenens, 55% Full Time, 9% Part Time, and 35% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,196 per year, or $21.7 per hour.

Customer Success Manager

Assured Data Protection

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Location: Herndon, VA (3 days per week in-office)
Position: Customer Success Manager
Job Type: Full-time
Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.
We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy.  Our global data centers ensure data sovereignty, meeting your organization’s compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster.
Job Summary:
The Customer Success Manager (CSM) owns the post-sale relationship and is responsible for driving customer satisfaction, adoption, and long-term success by ensuring customers realize the full value of Assured’s solutions. The CSM manages a portfolio of customer accounts, serves as the primary point of contact for inquiries and support needs, proactively monitors account health through regular customer touchpoints and Quarterly Service Reviews (QSRs), The CSM cultivates long-term, trusted customer relationships while identifying opportunities for growth and expansion
Key Responsibilities:
  • Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner.
  • Conduct regular Service Reviews to identify potential issues, understand customers current and future plans, and discover opportunities for upselling services that align with the customers’ needs.
  • Monitor accounts and proactively address any issues, escalating as needed, while also surfacing opportunities for improvement.
  • Resolve complex customer problems or disputes in a professional manner.
  • Support proactive marketing campaigns to keep customers informed about product updates and best practices. 
  • Keep records and documentation of customer interactions.

Key Qualifications:
  • Bachelor’s degree
  • 2-5 years of experience in customer success, account management, or a strategic customer-facing role (preferably in SaaS or technical industry).
  • Strong verbal and written communication skills, strategic planning, and project management
  • Strong analytical, problem-solving, and conflict-resolution abilities.
  • Proficiency with CRM systems (e.g., ChurnZero, HubSpot, or Salesforce)
  • Analytical and process-oriented mindset
  • Ability to work effectively across multiple departments in a deadline-driven environment
  • Active team player, self-starter, who can quickly adjust priorities
  • Ability to learn new software tools on the job
Preferred Qualifications
  • Understanding of subscription business models
  • Experience in Customer Success or Customer Support
 What We Offer
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401K program with company matching.
  • A dynamic, inclusive, and collaborative work environment.
  • Hybrid work schedule requires an in-office presence with remote work flexibility.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays, robust 401k plan, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
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