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ALBERTUS MAGNUS COLLEGE

Job Title: Video Media Coordinator and Network Analyst 
Reports to: Associate Director of Technical Services

About Albertus Magnus College: 

Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate, and master’s degrees. Through its liberal arts and professional educational offerings and its long-standing excellence in student-centered, values-based education, Albertus Magnus College is a shining example of modern-day education. Explore more about the college here. 

Job Overview:

The Video Media Coordinator and Network Analyst is responsible for coordinating the video media technology services for the College and training and overseeing a group of student workers to provide media technology support at College events. In addition, this position provides network technology development and support services, as well as desktop support for faculty, administration, classrooms, and computer labs.

The ideal candidate is a highly organized individual who is as comfortable troubleshooting hardware and software as they are managing complex operations.

Education:

Bachelor’s degree in Information Technology, Computer Science, Digital Media, or Communications Technology or related field.

Qualifications:

• Experience: 
  • 2+ years working in an information technology services function of an academic institution, non-profit organization, or commercial business operation, providing media support and customer support services. 
  • Understanding of computer hardware, software, and network environments, including media management solutions
  • Experience supervising students workers.
• Skills: 
  • Detail-Oriented: Ability to manage a complex inventory where small parts (and cleanliness) matter. Strong organizational skills, technical knowledge including knowledge of Microsoft Windows client operating systems, familiarity with MS Office applications and other Albertus technical solutions.
  • Customer Service: A friendly, patient demeanor when helping non-technical users navigate technology. Highly professional, customer oriented, and able to prioritize task demands, with an understanding of IT, networking concepts, and media technology experience.  
  • Problem-Solving: The ability to remain calm and methodical when technology doesn't behave as expected. Experience with video/audio production and editing tools such as Adobe Premier.  

Essential Functions:

Duties include audio and video media equipment setups, audio and video editing, software installations, hardware and software upgrades and maintenance, client wireless configurations, maintaining computer labs and classrooms, network wiring, computer imaging, and first level help desk support.

• Video Media Services: 
  • Manage media (audio and video) solutions for College events and activities, including lecture series, press conference, public speaking events, commencement, and special events. 
  • Coordinate and provide media technology support services to the College community and guests of the College.
  • Coordinate and provide video editing services for College events. 
  • Maintain inventory of media equipment.
  • Oversee and coordinate a group of student workers to provide the above services.
• Technology Services: 
  • Provide first-level information technology help desk support.
  • Provide network and PC support, including: maintain computers; repair/replace drives; memory upgrades as needed; maintain printers; attend to daily backup processes; configure laptop computers to access the Albertus wireless network. 
  • Install software on classroom/lab computers each semester dependent on needs and classes that are scheduled.
  • Image computers every summer – Install and image new computers as budgeted.
  • Maintain functionality of classroom technology.
  • Maintain computer labs.
  • Other duties as assigned.

Knowledge/Skills/Abilities:

Cultural Skills: Candidates must have strong organizational skills and a proven ability to work collaboratively with partners in a fast-paced, growth-oriented environment supporting Albertus Magnus College's mission as a student-centered, liberal arts institution. Commitment to undergraduate education and student success.

Technology Skills: Proficient in MS Office tools (Microsoft Word, Excel, and PowerPoint), e-mail, and the Internet. Ability to learn new applications quickly, including organization-wide information systems and department-specific software applications. Ability to teach by leveraging the learning management system and other technology tools.

Language Skills: Strong oral and written communication skills. Ability to effectively provide information and positively respond to questions from both external and internal customers both in person and by phone. Ability to write routine reports and correspondence.

Reasoning Ability: Ability to solve practical problems and deal with a number of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work independently and as a group member in developing and executing project plans. Ability to work in the theoretical arena and apply logic as appropriate.

Work Schedule Requirements: 
This is an in-person position with some evening classes scheduled.

Hybrid Availability: NO

Benefits: 

Full-time employees are eligible to receive medical, dental, and vision benefits. The employer covers tuition remission after 90 days of employment and covers 100 % (employees responsible for books and technology fees). The college is committed to work-life balance and has a summer schedule from June through August. You will have the opportunity to participate in our retirement plan from day one, and after one year of employment, the college contributes depending on your service years.

Albertus Magnus College is strongly committed to the principles and practices of diversity throughout the College community. Albertus Magnus College is an equal-opportunity employer and invites all qualified applicants to consider this opportunity and apply.