Associate User Support Jobs in California (NOW HIRING)

Position #1: Desktop Support / Asset Management Technician

Seeking a Desktop Support professional with 1 to 2 years of experience in PC support, including hardware troubleshooting, computer imaging, device wiping, workstation deployment, and end-user support. The role requires experience managing IT assets by tracking equipment, maintaining inventory records, and updating asset management systems, preferably SAP. Responsibilities include supporting moves, adds, and changes (MAC), office relocations, workstation deployments, hardware installations, and refresh projects. Additional duties involve assessing, testing, wiping, sorting, and classifying computer equipment for reuse, donation, or disposal, evaluating peripherals and technology assets, and making disposition recommendations. Preferred qualifications include a bachelor's degree, CompTIA A+ or Microsoft certification, SAP experience, and prior involvement in asset disposition or hardware refresh projects. Candidates must be able to pass a 7-year check.

Position #2: Asset Inventory / IT Operations Support

Seeking an IT support professional with experience in asset management, software deployment, inventory tracking, and customer support. The role involves maintaining software license records, assisting with software deployments, supporting compliance initiatives, managing documentation, processing purchase orders, and assisting end users with device setup and basic troubleshooting. Candidates should have at least one year of relevant technical or customer service experience, strong communication and organizational skills, and basic troubleshooting knowledge. Familiarity with ServiceNow, software management portals, and a willingness to learn new technologies are preferred.

Additional Desktop Support Responsibilities

This position also supports walk-up service desks, IT deployments, office moves, and ongoing operational support. Responsibilities include resolving user issues in person and remotely, managing service queues, troubleshooting desktop and laptop hardware, supporting printers and mobile devices, assisting with software testing, maintaining documentation, and coordinating equipment deployment and configuration. The ideal candidate has at least one year of end-user support experience, strong customer service skills, attention to detail, and the ability to work both independently and within a team-oriented environment.

Overall Candidate Profile

The client is seeking a hands-on Desktop Support and Asset Management professional with experience in hardware deployment, imaging, troubleshooting, inventory management, equipment refresh projects, and end-user support. Strong customer service skills, attention to detail, and experience supporting enterprise technology environments are essential, while certifications, asset management experience, and exposure to ServiceNow or SAP are considered strong advantages.

Ability to lift up to 50 pounds

High school diploma or equivalent

Recommended Qualifications

Associate's degree, technical certification, or coursework in Information Technology, Business, or a related field

Total Rewards

The pay range for this position takes into account education level and previous relevant work experience to include

specialized skill sets. Students who meet minimum qualifications during their assignment may also qualify for 401(k) and

profit share.

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Redlands, CA.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Redlands,CA.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.