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Associate User Researcher Jobs in Illinois (NOW HIRING)

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Associate User Researcher information

See Illinois salary details

$29.1K

$109.6K

$159.4K

How much do associate user researcher jobs pay per year?

As of Sep 5, 2026, the average yearly pay for associate user researcher in Illinois is $109,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $149,200.00 per year, depending on experience, location, and employer.

What does an associate user researcher do?

An Associate User Researcher assists in understanding user needs, behaviors, and motivations through various research methods such as interviews, surveys, and usability testing. They help plan, conduct, and analyze user research studies under the guidance of more experienced researchers. Their findings inform product design decisions to ensure a user-centered approach. This entry-level role is ideal for those starting a career in user experience (UX) research.

What are the key skills and qualifications needed to thrive as an associate user researcher?

To thrive as an Associate User Researcher, you need a solid grasp of research methodologies, data analysis, and user-centered design principles, often supported by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing software, survey platforms, and data visualization tools is highly beneficial. Strong communication, empathy, and collaboration skills help you understand user needs and convey insights effectively to cross-functional teams. These skills and qualities are crucial for generating actionable insights that drive product improvements and enhance user experiences.

How does an associate user researcher typically collaborate with product and design teams during a project?

As an Associate User Researcher, you'll work closely with product managers and designers throughout the product development process. You may assist in planning and conducting user interviews, usability tests, and surveys, then share your findings in clear, actionable reports. Regular communication and collaboration are essential—expect to participate in brainstorming sessions, design critiques, and sprint meetings to ensure user insights are integrated into decision-making. This collaborative environment not only strengthens your research skills but also helps you understand how research impacts product direction.

What is the difference between Associate User Researcher vs User Researcher?

AspectAssociate User ResearcherUser Researcher
Required CredentialsBachelor's degree in psychology, design, or related field; some experience in research methodsBachelor's or master's degree; more extensive research experience often preferred
Work EnvironmentEntry-level, supporting senior researchers; collaborative teams in tech or design companiesMore independent research responsibilities; leading projects in similar environments
Employer & Industry UsageCommon in tech, startups, and design agenciesUsed across tech, e-commerce, and consulting firms

The main difference between an Associate User Researcher and a User Researcher lies in experience level and scope of responsibilities. An Associate User Researcher typically supports research activities and gains foundational skills, while a User Researcher often leads projects and has more autonomy. Both roles are vital in user-centered design teams, with the Associate position serving as an entry point for those starting their research careers.

What are the most commonly searched types of User Researcher jobs in Illinois?

The most popular types of User Researcher jobs in Illinois are:

What job categories do people searching Associate User Researcher jobs in Illinois look for?

The top searched job categories for Associate User Researcher jobs in Illinois are:

Infographic showing various Associate User Researcher job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,598 per year, or $52.7 per hour.

Core Cash Fraud Prevention Product Associate - Payments - Senior Associate

JP Morgan Chase

Chicago, IL • On-site

Full-time

Medical, Retirement

Re-posted 26 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks


Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.


As a Senior Product Associate in Core Cash Fraud Prevention, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities
  • Collaborates with partner teams to develop a new Global Fraud Consortium Platform used by our internal fraud detection systems to address emerging threats through data sharing across financial institutions. 
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Experience working on payment fraud prevention solutions 
Preferred qualifications, capabilities, and skills
  • Understanding of Banking Payment Domain including Wires, ACH, Real Time Payments, and ISO 20022 standards
  • Strong proficiency in Agile development methodologies and tools (JIRA)
  • Experience with API design, contract definition, and specifications (Swagger preferred)
  • Knowledge of web service protocols and technologies (SOAP, XML, JSON)
  • SQL and database scripting capabilities with ability to analyze large datasets
  • Experience with fraud detection rule engines and scoring models
     

 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

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