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Associate User Researcher Jobs in Illinois (NOW HIRING)

Basic working knowledge of personal computers and their associate user software is required ... Analyzes reports containing rejected account information and performs the necessary research to ...

Basic working knowledge of personal computers and their associate user software is required ... Analyzes reports containing rejected account information and performs the necessary research to ...

Basic working knowledge of personal computers and their associate user software is required ... Reviews correspondence relating to payments and claims; conducts the necessary research to provide ...

Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...

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Showing results 1-20

Associate User Researcher information

See Illinois salary details

$29.1K

$109.6K

$159.4K

How much do associate user researcher jobs pay per year?

As of Aug 2, 2026, the average yearly pay for associate user researcher in Illinois is $109,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $149,200.00 per year, depending on experience, location, and employer.

What does an Associate User Researcher do?

An Associate User Researcher assists in understanding user needs, behaviors, and motivations through various research methods such as interviews, surveys, and usability testing. They help plan, conduct, and analyze user research studies under the guidance of more experienced researchers. Their findings inform product design decisions to ensure a user-centered approach. This entry-level role is ideal for those starting a career in user experience (UX) research.

How does an Associate User Researcher typically collaborate with product and design teams during a project?

As an Associate User Researcher, you'll work closely with product managers and designers throughout the product development process. You may assist in planning and conducting user interviews, usability tests, and surveys, then share your findings in clear, actionable reports. Regular communication and collaboration are essential—expect to participate in brainstorming sessions, design critiques, and sprint meetings to ensure user insights are integrated into decision-making. This collaborative environment not only strengthens your research skills but also helps you understand how research impacts product direction.

What are the key skills and qualifications needed to thrive as an Associate User Researcher, and why are they important?

To thrive as an Associate User Researcher, you need a solid grasp of research methodologies, data analysis, and user-centered design principles, often supported by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing software, survey platforms, and data visualization tools is highly beneficial. Strong communication, empathy, and collaboration skills help you understand user needs and convey insights effectively to cross-functional teams. These skills and qualities are crucial for generating actionable insights that drive product improvements and enhance user experiences.

What is the difference between Associate User Researcher vs User Researcher?

AspectAssociate User ResearcherUser Researcher
Required CredentialsBachelor's degree in psychology, design, or related field; some experience in research methodsBachelor's or master's degree; more extensive research experience often preferred
Work EnvironmentEntry-level, supporting senior researchers; collaborative teams in tech or design companiesMore independent research responsibilities; leading projects in similar environments
Employer & Industry UsageCommon in tech, startups, and design agenciesUsed across tech, e-commerce, and consulting firms

The main difference between an Associate User Researcher and a User Researcher lies in experience level and scope of responsibilities. An Associate User Researcher typically supports research activities and gains foundational skills, while a User Researcher often leads projects and has more autonomy. Both roles are vital in user-centered design teams, with the Associate position serving as an entry point for those starting their research careers.

What are the most commonly searched types of User Researcher jobs in Illinois? The most popular types of User Researcher jobs in Illinois are:
What job categories do people searching Associate User Researcher jobs in Illinois look for? The top searched job categories for Associate User Researcher jobs in Illinois are:
Infographic showing various Associate User Researcher job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,598 per year, or $52.7 per hour.

UX Designer, Senior Associate

JP Morgan Chase

Chicago, IL • On-site

Full-time

Medical, Retirement

Re-posted 2 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

70th of 170 rated banks


Job description

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.

As an Experience Design Senior Associate in Payments, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

Job responsibilities

  • Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
  • Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
  • Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
  • Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
  • Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
  • Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

  • 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
  • Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
  • Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
  • Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
  • Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Preferred qualifications, capabilities, and skills

  • Experience with AI workflows for design and/or prototyping with code (e.g., Claude, Cursor, Microsoft Copilot, Figma Make)
  • Demonstrated experience working with design to code workflows
  • Experience with implementing WCAG and ADA web standards in a compliant field.


 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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