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Associate Tennova Jobs (NOW HIRING)

Compass Group

FOOD SERVICE UTILITY

La Follette, TN · On-site

$13/hr

Tennova Lafollette Medical Center - 923 East Central Avenue, La Follette, TN 37766. Note: online ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

COOK (FULL TIME)

Newport, TN · On-site

$15.50/hr

CHS Tennova Newport - 435 Second Street, Newport, TN 37821. Note: online applications accepted only ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Morrison Healthcare

COOK (FULL TIME)

Newport, TN · On-site

$15.50/hr

CHS Tennova Newport - 435 Second Street, Newport, TN 37821. Note: online applications accepted only ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

FOOD SERVICE WORKER

Powell, TN · On-site

$17/hr

Tennova North Knoxville Medical Center - 7565 Dannaher Drive, Powell, TN 37849. Note: online ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

COOK

Newport, TN · On-site

$15.50/hr

CHS Tennova Newport - 435 Second Street, Newport, TN 37821. Note: online applications accepted only ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

COOK

La Follette, TN · On-site

$15/hr

Tennova Lafollette - 923 East Central Avenue, La Follette, TN 37766. Note: online applications ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

FOOD SERVICE WORKER

Jefferson City, TN · On-site

$16/hr

Tennova Jefferson Memorial - 110 Hospital Drive, Jefferson City, TN 37760. Note: online ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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How much do associate tennova jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for associate tennova in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Tennova jobs? The most popular types of Tennova jobs are:
Associate Tennova jobs near you

Customer Service Representative - Tennova Primary Care - East Town

Tennova Medical Group - Greater Knoxville

Knoxville, TN

$15.25 - $20.75/hr

Full-time

Posted 5 days ago

Job description

Job Description Job Summary
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.
Essential Functions
  • Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
  • Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
  • Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
  • Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
  • Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
  • Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
  • Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
  • Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • Associate Degree or coursework in Business, Communications, or a related field preferred
  • 1-2 years of experience in customer service, call center, or administrative support required
Knowledge, Skills and Abilities
  • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
  • Strong verbal and written communication skills, ensuring clear and professional interactions.
  • Ability to handle high call volumes and multi-task across different customer service platforms.
  • Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
  • Proficiency in customer service software, CRM systems, and Microsoft Office applications.
  • Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
  • Strong attention to detail in data entry, documentation, and customer interactions.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.

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