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Associate Technology Support Analyst Jobs in Florida

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

OR Associate degree in from an accredited college or university with at least 25% of the completed ... Technology related courses. Experience Minimum of 1 year of experience in the installation ...

Exactech

IT Support Associate

Gainesville, FL · On-site

$20 - $23.25/hr

Associate's Degree or equivalent work experience required; Bachelor's preferred Experience: * 0-2 years of experience in IT support or service desk environment * Experience with Windows operating ...

Bank of America

Markets Support Analyst

Jacksonville, FL · On-site

Bank of America is committed to an in-office culture that supports collaboration, engagement, and ... Participate in and drive collaborative efforts to advance tools, technology, and ways of working to ...

Bank of America

Markets Support Analyst

Jacksonville, FL · On-site

... Support Analyst in the US Securities Lending Middle Office and Operations team. The team offers ... Participate in and drive collaborative efforts to advance tools, technology, and ways of working to ...

Bank of America

Markets Support Analyst

Jacksonville, FL · On-site

... Support Analyst in the US Securities Lending Middle Office and Operations team. The team offers ... Participate in and drive collaborative efforts to advance tools, technology, and ways of working to ...

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Associate Technology Support Analyst information

What is an associate technology support analyst?

Associate Technology Support Analysts are entry-level professionals who provide technical support and assistance to end-users within an organization. They troubleshoot hardware and software issues, assist with system setups, and resolve network problems, often serving as the first point of contact for IT-related inquiries. These analysts document solutions, escalate complex issues to higher-level technicians, and help maintain the organization’s IT infrastructure. Their role is essential in ensuring smooth daily operations and minimizing technology-related disruptions.

How does an associate technology support analyst typically collaborate with other IT teams within an organization?

As an Associate Technology Support Analyst, you will frequently work alongside other IT teams such as network administrators, software developers, and cybersecurity specialists. Collaboration often involves escalating complex technical issues, participating in cross-functional troubleshooting sessions, and contributing to system upgrades or rollouts. Effective communication and documentation are essential, as you may need to relay user feedback, share technical insights, or assist in training end-users. This collaborative environment not only enhances problem-solving but also provides valuable learning opportunities for career growth.

What are the key skills and qualifications needed to thrive as an associate technology support analyst, and why are they important?

To thrive as an Associate Technology Support Analyst, you need a solid understanding of IT troubleshooting, operating systems, and networking concepts, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and standard office software is typically required. Excellent problem-solving abilities, patience, and strong communication skills help you provide effective support and build user trust. These skills ensure timely resolution of technical issues and contribute to smooth business operations.
Infographic showing various Associate Technology Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Litigation Support Analyst

Ascension Global Staffing & Executive Search

Miami, FL

Full-time

Re-posted 16 days ago

Job description

Ascension Global Staffing & Executive Search, a Hispanic Women Owned & Operated National Recruiting Firm stands at the forefront of innovation and excellence. Led by a visionary team with a deep commitment to diversity and inclusion, our firm is dedicated to identifying and attracting top talent across the nation. With a unique blend of cultural insight and professional expertise, we pride ourselves on creating an environment that fosters success for both employers and candidates.

Our client, a prestigious AmLaw 200 firm located in the heart of Downtown Miami, is seeking a dedicated Litigation Support Specialist to join their dynamic team. This firm is known for its exceptional legal services and a collaborative work environment.

Position Summary:

The Litigation Support Analyst will play a crucial role in supporting the firm’s litigation efforts by managing and utilizing trial technology software. The ideal candidate will have hands-on experience with trial technology, preferably OnCue/TrialDirector, and will be responsible for providing comprehensive support throughout the litigation process.

Key Responsibilities:

- Trial Technology Management: Utilize trial technology software, with a strong preference for OnCue/TrialDirector, to support attorneys during trials.

- Data Organization and Management: Assist in organizing, managing, and maintaining electronic data and evidence for litigation purposes.

- Document Review and Production: Coordinate the review, analysis, and production of documents and electronic evidence.

- Technical Support: Provide technical support and troubleshooting for trial technology software during trial preparations and proceedings.

- Collaboration: Work closely with attorneys, paralegals, and other litigation support staff to ensure seamless integration of trial technology in the litigation process.

- Training and Support: Train and support attorneys and staff on the use of trial technology software.

- Preparation and Presentation: “Hot Seat” trial experience is required; assist in the preparation and presentation of electronic evidence, exhibits, and other trial materials.

Qualifications:

- Experience: Minimum of 3 years of experience in litigation support, with specific experience in trial technology software. OnCue/TrialDirector experience is highly preferred.

- Technical Skills: Proficiency in using trial technology software and a strong understanding of electronic data management.

- Education: Bachelor’s degree in a related field or equivalent work experience.

- Communication: Excellent verbal and written communication skills.

- Detail-Oriented: Strong attention to detail and the ability to manage multiple tasks simultaneously.

- Problem-Solving: Effective problem-solving skills and the ability to troubleshoot technical issues.

- Team Player: Ability to work collaboratively in a team-oriented environment.

Benefits:

- Competitive salary and benefits package

- Opportunity to work with a leading AmLaw 200 firm

- Professional development and growth opportunities

- Collaborative and supportive work environment

Our client is an equal opportunity employer and encourages candidates from all backgrounds to apply.

Ascension Global Staffing & Executive Search logo

About Ascension Global Staffing & Executive Search

Sourced by ZipRecruiter

Ascension Global Staffing & Executive Search is a Hispanic woman-owned-and-operated legal recruiting firm comprised of a dynamic team of professionals and business strategists. We are dedicated to creating a customized approach to connecting talented professionals with great companies. Our passion is your success. We are devoted to cultivating a culture that promotes the individual while meeting our clients’ needs. Our dynamic and collaborative process makes our company as versatile and distinct as our clients. It is the commitment we have to our own team that positions us to be the best business partner for building your best team. At Ascension Global Staffing & Executive Search, we believe everyone deserves a job they love, starting with our own employees. We understand that every company has unique needs that drive the search for the ideal candidate. We look beyond the resume to identify the best talent and do this by fostering trusting relationships with our candidates. Of equal importance, we strive to understand our clients’ businesses, cultures and team dynamics to strategically meet business goals. We keep an eye on the market and emerging practice areas to identify candidates and opportunities to benefit those who entrust us with their careers and their businesses.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Coral Gables, FL, US

Social media

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