ZipRecruiter

Log In

1

Associate Technical Engineer Jobs in Orem, UT (NOW HIRING)

NICE

Technical Support Engineer

Sandy, UT · Hybrid

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact ...

NICE

Technical Support Engineer

Sandy, UT · On-site

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact ...

Raytheon

Technical Missile Lead

Provo, UT

Manage the engineering support for the production of a legacy Stinger Blk I missile to deliveries ... business associates both internal and external to Raytheon * Analyzing manufacturing system ...

nCino

Associate Support Engineer

Lehi, UT · On-site

$20.90 - $32.40/hr

As an Associate Support Engineer, you will provide basic technical support and troubleshooting to customers, ensuring a high level of customer satisfaction. This role involves collaborating with ...

nCino OpCo

Associate Support Engineer

Lehi, UT · On-site

$20.90 - $32.40/hr

As an Associate Support Engineer, you will provide basic technical support and troubleshooting to customers, ensuring a high level of customer satisfaction. This role involves collaborating with ...

nCino

Associate Manager - Engineering

Lehi, UT · On-site

... engineer, focusing on integration work and enhancing software development using AI tools ... coach and mentor of technical staff • Demonstrated dedication to quality and continuous ...

nCino

Associate Manager - Engineering

Lehi, UT · On-site

$107K - $183K/yr

As Associate Manager, you will lead a backend-heavy engineering team through integration work that ... technical and precise by nature, while contributing hands-on as a senior-level engineer yourself.

nCino OpCo

Associate Manager - Engineering

Lehi, UT

$107K - $183K/yr

As Associate Manager, you will lead a backend-heavy engineering team through integration work that ... technical and precise by nature, while contributing hands-on as a senior-level engineer yourself.

Bamboo Insurance

Senior DevOps Engineer

Midvale, UT · On-site

$160K/yr

Knowledgeable in presenting technical concepts to a non-technical audience. * Proficient in Agile w ... Active AWS Certified SysOps Administrator Associate or DevOps Engineer Professional. * Advanced ...

Atonom

Associate AI Operations

Provo, UT

You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ... Share product feedback with Engineering and Product teams, including reliability trends ...

Atonom

Associate AI Operations

Provo, UT · On-site

$50K - $90K/yr

You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ... Share product feedback with Engineering and Product teams, including reliability trends ...

Atonom

Associate AI Operations

Provo, UT · On-site

You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ... Share product feedback with Engineering and Product teams, including reliability trends ...

next page

Showing results 1-20

All JobsAssociate Technical Engineer JobsAssociate Technical Engineer Jobs in Orem, UT

Associate Technical Engineer information

See Orem, UT salary details

$29.1K

$63K

$96.5K

How much do associate technical engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for associate technical engineer in Orem, UT is $63,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $65,200.00 per year, depending on experience, location, and employer.

What are some typical challenges an Associate Technical Engineer might face in their first year, and how can they overcome them?

In their first year, Associate Technical Engineers often encounter challenges such as adapting to new technologies, troubleshooting technical issues with limited experience, and understanding complex systems within a team environment. To overcome these challenges, it's helpful to actively seek mentorship from senior engineers, take advantage of internal training resources, and consistently document solutions for future reference. Open communication and collaboration with cross-functional teams also play a crucial role in building confidence and technical proficiency.

What does an Associate Technical Engineer do?

An Associate Technical Engineer is an entry-level professional who assists in the development, implementation, and maintenance of technical systems and solutions. They often work under the supervision of senior engineers to troubleshoot issues, conduct system tests, and support project deployments. Their responsibilities may include providing technical support, documenting processes, and collaborating with cross-functional teams. This role is ideal for individuals looking to grow their technical expertise and gain hands-on experience in engineering environments.

What are the key skills and qualifications needed to thrive as an Associate Technical Engineer, and why are they important?

To excel as an Associate Technical Engineer, you typically need a background in engineering or computer science, strong problem-solving skills, and a grasp of technical concepts. Familiarity with industry-standard tools such as CAD software, operating systems, or specific programming languages, along with certifications like CompTIA or Cisco, is often required. Effective communication, teamwork, and a willingness to learn new technologies make candidates stand out in this field. These capabilities are crucial for troubleshooting technical issues, collaborating with cross-functional teams, and ensuring the successful implementation of technical solutions.

What is the difference between Associate Technical Engineer vs Technical Support Engineer?

AspectAssociate Technical EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications varyTypically an associate degree or equivalent, certifications optional
Work EnvironmentDesign, development, testing, and technical project supportCustomer service, troubleshooting, and issue resolution
Employer & Industry UsageEngineering firms, manufacturing, tech companiesIT companies, tech support centers, software firms

The Associate Technical Engineer generally focuses on technical design and development tasks within engineering environments, requiring a strong technical background. In contrast, a Technical Support Engineer primarily handles customer issues, troubleshooting, and support. Both roles may require similar certifications but differ in daily responsibilities and work settings.

Associate Technical Engineer jobs near you
Technical Support Engineer

Technical Support Engineer

NICE

Sandy, UT • Hybrid

Other

Posted 22 days ago

Job description

So, what's the role all about?

 The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact center software solutions. Our solutions utilize complex technologies, and the associated issues require deep technical knowledge and excellent problem-solving skills to resolve. 
How will you make an impact?  

 Develop subject matter expertise in our core technologies, and at least one other technology specialty 
 Provide technical support to customers via phone, online, chat, and email 
 Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders 
 Ability to actively listen, ask relevant questions and challenge customers appropriately 
 Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution 
 Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of case work are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process 
 Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process 
 Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA) 
 Other duties as assigned

 
Have you got what it takes? 

 Associate degree or currently working towards a bachelor's degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required. 
 2+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software 
 2+ years' experience working with and knowledge in at least one of these technologies: Contact center software, Telecommunications, Computer Networking, Programming and Integrations. Specific technologies include but are not limited to: 
 ACD/IVR, Workforce Management, Screen Recording, Analytics, Quality Management, Reporting, Outbound Dialer, etc. 
 SONUS, WebRTC, SIP, LCR, VBR, PSTN, VoIP, Dedicated circuits (T1, DS3, MPLS, etc.), Dialer best practices, PBX, Carrier interactions, OC-X, 1+ and toll-free services 
 Ethernet hardware, load balancers, proxies, firewalls routers, gateways. Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP, TCP, IP, and ARP 
 Relational Databases such as MSSQL, Oracle, MySQL, MariaDB. REST API's, SOAP API's, Scripting Logic Development, Log based fault isolation, 
 C based languages, XML, JSON, etc. Browser software including IE, Chrome and developer tools 
 CRM software such as Salesforce 
 Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments 
 Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP, SIP, IP Routing) 

 
 What's in it for you?

Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Apply