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Associate Technical Director Jobs in Brighton, MA

Burns Realty & Investments

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Associate Technical Product Specialist

South Boston, MA · On-site

$16 - $26/hr

Technical & Administrative Platform Support (80%) · Help troubleshoot & resolve issues related to ... Potential: Direct opportunity for full-time hire based on performance. Hours/week: Variable ...

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All JobsAssociate Technical JobsAssociate Technical Director JobsAssociate Technical Director Jobs in Brighton, MA

Associate Technical Director information

See Brighton, MA salary details

$12

$26

$62

How much do associate technical director jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate technical director in Brighton, MA is $26.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.80 per hour, depending on experience, location, and employer.

What is an associate technical director?

An Associate Technical Director is a professional who assists the Technical Director in managing and overseeing the technical aspects of a project, typically in fields like film, animation, theater, or game development. Their responsibilities may include coordinating technical teams, ensuring technical requirements are met, and solving complex technical problems. They act as a bridge between creative and technical teams, helping to implement the director’s vision while maintaining project quality and efficiency. This role often requires strong technical expertise, leadership skills, and the ability to communicate effectively across disciplines.

What are the key skills and qualifications needed to thrive as an associate technical director?

To thrive as an Associate Technical Director, you need a strong background in computer science, software engineering, or a related field, along with experience in project management and technical leadership. Familiarity with development pipelines, coding languages (such as C++ or Python), and tools like version control systems and project management software is typically required. Excellent communication, problem-solving, and team collaboration skills help bridge the gap between technical teams and stakeholders. These skills ensure effective project delivery, technical innovation, and cohesive team dynamics in complex production environments.

What are some common challenges faced by an associate technical director, and how can they be effectively managed?

Associate Technical Directors often navigate the challenge of balancing project management duties with hands-on technical leadership. They must ensure that both creative and technical teams are aligned, deadlines are met, and quality standards are upheld. Managing cross-functional communication and resolving conflicts between departments are also key aspects of the role. Staying adaptable and proactive, regularly checking in with team members, and fostering an environment of open communication can help address these challenges effectively.

What is the difference between Associate Technical Director vs Technical Director?

AspectAssociate Technical DirectorTechnical Director
CredentialsTypically requires a bachelor's degree in engineering, film, or related field; some roles prefer experience in technical leadershipRequires similar or higher credentials, often with extensive experience in technical management
Work EnvironmentSupports technical teams, assists in project planning, and oversees technical operationsLeads technical departments, makes high-level decisions, and manages overall technical strategy
Industry UsageCommon in film, television, and live event productionUsed in similar industries, often as the senior technical role overseeing entire projects

The Associate Technical Director typically supports the Technical Director by handling specific technical tasks and assisting in project execution. The Technical Director holds a higher-level leadership position, responsible for overall technical management and strategic decisions. Both roles require technical expertise, but the Technical Director has broader responsibilities and authority.

What are the most commonly searched types of Technical Director jobs in Brighton, MA?

The most popular types of Technical Director jobs in Brighton, MA are:

What cities near Brighton, MA are hiring for Associate Technical Director jobs?

Cities near Brighton, MA with the most Associate Technical Director job openings:

Associate Technical Director jobs near you
Infographic showing various Associate Technical Director job openings in Brighton, MA as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,977 per year, or $26.9 per hour.

Associate Technical Support Engineer

Mimecast

Lexington, MA • On-site

$55K - $75K/yr

Full-time

Posted 13 days ago

Job description

Associate Technical Support Engineer - hybrid role based in Lexington, MA
About Mimecast
The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.
Overview
Mimecast is seeking a highly motivated Associate Technical Support Engineer to join our global support team and provide first-line technical support to customers using Mimecast products.
In this role, you'll respond promptly to customer queries and troubleshoot technical issues by phone and email. You'll analyze symptoms, diagnose root causes, and implement solutions using best practices, while providing a professional and positive customer experience.
What You'll Do
  • Provide first-line technical support to customers using Mimecast products, ensuring timely and effective issue resolution.
  • Respond to customer inquiries and troubleshoot technical issues by phone and email, providing clear and concise explanations and instructions.
  • Analyze symptoms, diagnose root causes, and implement solutions using best practices.
  • Escalate complex technical issues to higher-level support or development teams as needed.
  • Follow standard operating procedures and document customer interactions and solutions in a ticketing system.
  • Stay up to date with product knowledge and new features to provide accurate information to customers.
  • Direct customers to relevant Knowledge Base articles to help them understand and resolve issues.
  • Help refine knowledge base articles, FAQs, and user guides to improve customer self-service resources.
  • Identify trends and patterns in customer issues and proactively suggest improvements or solutions.
  • Provide exceptional customer service, maintaining a professional and positive attitude throughout each interaction.

What You'll Bring
  • Experience in a customer-focused role and a strong customer-first mindset.
  • Experience working effectively in a fast-paced environment.
  • Clear verbal and written communication skills, including the ability to explain complex technical topics in a straightforward way.
  • Strong problem-solving and analytical skills, with an interest in technical troubleshooting and root-cause diagnosis.
  • An understanding of internet fundamentals, network routing, and email delivery.
  • Self-motivation and the ability to collaborate effectively with colleagues and cross-functional teams, seeking guidance when needed.
  • Strong time-management and organizational skills, with the ability to prioritize and manage multiple customer cases.
  • Empathy, patience, and professionalism when supporting customers, including in high-pressure situations.
  • Adaptability and a continuous-learning mindset, with an interest in new technologies and industry trends.
  • A proactive, detail-oriented approach to anticipating customer needs and recommending solutions.
  • Experience administering or supporting Active Directory, Azure, or Google Directory is beneficial.
  • IT industry experience or experience working with customers is advantageous.

The base salary range for this position is $55,000-$75,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
#LI-ND1
Belonging at Mimecast
Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.
We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.
If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

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