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Associate Support Engineer Jobs in Washington (NOW HIRING)

Description SAIC is looking for an experienced Microsoft Exchange Online Technical Support Engineer ... Teams Administrator Associate (MS-700) * Microsoft Certified: Identity and Access Administrator ...

Description SAIC is looking for an experienced Microsoft Exchange Online Technical Support Engineer ... Teams Administrator Associate (MS-700) * Microsoft Certified: Identity and Access Administrator ...

... Support Engineer to provide dedicated support for U.S. Army 365 (A365) end users. In this role, you ... Teams Administrator Associate (MS-700) * Microsoft Certified: Identity and Access Administrator ...

Test Support Engineer III

Washington, DC · On-site

$116K - $166K/yr

Associate degree with 15 years of experience, or High School diploma/GED with 20 years of ... Shall provide electrical engineering expertise to analyze complex electrical systems, electrical ...

Test Support Engineer II

Washington, DC · On-site

$99K - $143K/yr

Associate degree with 10 years; High School Diploma/GED with 10 years of experience Experience ... Shall provide electrical engineering expertise to analyze complex electrical systems, electrical ...

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

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Associate Support Engineer information

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Infographic showing various Associate Support Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

M365 Migration Support Engineer

Washington, DC • Hybrid

Science Applications International Corporation
IT Services • 10K+ employees

Full-time

Posted 6 days ago


SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz


Job description

SAIC is looking for an experienced Microsoft Exchange Online Technical Support Engineer to provide dedicated support for U.S. Army 365 (A365) end users. In this role, you will deliver highquality technical assistance for Exchange Online services, ensuring timely resolution of issues and maintaining reliable communication systems. You will work closely with crossfunctional technical teams, driving collaboration and contributing to the continuous improvement of support processes and service delivery. 

NOTE: This is a Hybrid position. The individual will be required to work at the nearest US Army installation as required.

JOB DESCRIPTION

  • Provide Tier 2/Tier 3 technical support for Exchange Online services within the Army 365 environment.
  • Plan and execute the migration of user mailboxes, data, and services from on-premises and legacy systems to Microsoft 365.
  • Troubleshoot and resolve complex email, mailbox, calendar, and connectivity issues.
  • Manage and support Exchange Online configurations, policies, and security settings.
  • Troubleshoot and resolve complex technical issues that arise during and after the migration process.
  • Document resolutions, create knowledge base articles, and contribute to process improvement initiatives.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor's and nine (9) years of related experience; additional four (4) years of experience accepted in lieu of degree.
  • 5+ years of experience supporting Microsoft Exchange environments, including Exchange Online.
  • Proven, hands-on experience with migration tools for Exchange, SharePoint, Teams, and OneDrive (e.g., Sharegate, Metalogix, AvePoint). 
  • Experience with hybrid Exchange environments (on-premises + Exchange Online).
  • Strong knowledge of Office 365, Azure Active Directory, and PowerShell scripting.
  • Proven ability to troubleshoot mail flow, mailbox permissions, and connectivity issues.
  • Experience with security and compliance features (DLP, retention, auditing).
  • Experience with DoD O365 tenants (Army 365, GCC High, or DoD environments).
  • Excellent communication, documentation, and customer service skills.

REQUIRED CERTIFICATIONS:

  • Must hold a current DoD 8140 IAT Level II (or higher) certification, such as Security+ CE, CySA+, or CASP+.Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
  • Microsoft 365 Certified: Teams Administrator Associate (MS-700)
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300)

Secret Clearance


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