Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and ...
Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and ...
Lot Associate
Saratoga Springs, UT · On-site
$15.75 - $17.50/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Saratoga Springs, UT · On-site
$15.75 - $17.50/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
$15.75 - $17.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
$15.75 - $17.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Provo, UT · On-site
$16.50 - $18.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Provo, UT · On-site
$16.50 - $18.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Provo, UT · On-site
$16.50 - $18.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Provo, UT · On-site
$16.50 - $18.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Lindon, UT · On-site
$15.75 - $17.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Lindon, UT · On-site
$15.75 - $17.25/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Saratoga Springs, UT · On-site
$15.75 - $17.50/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Lot Associate
Saratoga Springs, UT · On-site
$15.75 - $17.50/hr
Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer ...
Retail Store Management
Orem, UT · On-site
$75K - $94K/yr
Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...
Retail Store Management
Orem, UT · On-site
$75K - $94K/yr
Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives. * Ensure ...
Store Manager
Pleasant Grove, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Pleasant Grove, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Spanish Fork, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Spanish Fork, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Provo, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Provo, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Orem, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Orem, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Saratoga Springs, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Saratoga Springs, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Heber City, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Heber City, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Orem, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Orem, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Provo, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Store Manager
Provo, UT · On-site
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
This includes, but is not limited to, hiring, managing and directing of associates to achieve ... It's up to you to make your store a success. Don't worry! In order to prepare you for success, we ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Provides supervision and supports the direction & planning of associates' daily goals and ... of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division ...
Associate Store Director information
See Mapleton, UT salary details
$29.2K - $35.8K
13% of jobs
$42.1K is the 25th percentile. Wages below this are outliers.
$35.8K - $42.4K
13% of jobs
$42.4K - $48.9K
0% of jobs
$48.9K - $55.5K
0% of jobs
$55.5K - $62K
0% of jobs
The median wage is $67.1K / yr.
$62K - $68.6K
32% of jobs
$68.6K - $75.2K
11% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$75.2K - $81.7K
11% of jobs
$81.7K - $88.3K
4% of jobs
$88.3K - $94.8K
9% of jobs
$94.8K - $101.4K
9% of jobs
$29.2K
$67.7K
$101.4K
How much do associate store director jobs pay per year?
What jobs pay 500,000 a year in the US?
What does an Associate Store Director do?
What is the difference between Associate Store Director vs Store Manager?
| Aspect | Associate Store Director | Store Manager |
|---|---|---|
| Responsibilities | Supports store operations, assists in team leadership, and helps implement company policies | Oversees daily store operations, manages staff, and ensures sales targets are met |
| Required Credentials | High school diploma or equivalent; some roles prefer retail management experience | High school diploma or equivalent; retail management experience often preferred |
| Work Environment | Retail store, team-oriented, collaborative | Retail store, leadership-focused, customer service driven |
| Industry Usage | Commonly used in retail chains, supporting store leadership | Primary role in retail store management, often the top position in-store |
The Associate Store Director typically supports the Store Manager by assisting with daily operations and team management. While both roles require similar credentials and work in the same environment, the Associate Store Director usually has a supporting role, whereas the Store Manager holds primary responsibility for store performance and staff supervision.
What opportunities for career advancement are available for an Associate Store Director?
What is the highest position in a retail store?
What jobs in the US pay 300,000 a year?
What job level is an associate director?
What are the key skills and qualifications needed to thrive as an Associate Store Director, and why are they important?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 14 days ago
GameStop rating
4.5
Based on 425 frontline employees who took The Breakroom Quiz
662nd of 724 rated retailers
Job description
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
QUALIFICATIONS*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
KEY JOB SKILLS AND ABILITIES
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About GameStop
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Grapevine, TX, US
Year founded
1984