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Associate State Farm Remote Jobs in Reston, VA (NOW HIRING)

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

High School Diploma with 6+ years of experience, an Associate's Degree with 4+ years of experience ... protected under any federal, state, or local law or regulation. If you need a reasonable ...

Premier Group

Experienced Tax Associate

Washington, DC · Remote

$59K - $79K/yr

Build advanced expertise in complex tax areas, from multi-state returns to entity structures.* Mentor and develop junior staff while working closely with the Tax Manager.* Work in a remote-first ...

AAAS

Associate or Senior Editor

Washington, DC · Remote

$84K - $95K/yr

... Associate or Senior Editor at Science . We are looking for someone with a strong research ... remote workers in select US states. If you are not located in or able to work from a state where ...

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Showing results 41-60

All JobsAssociate State Farm JobsAssociate State Farm Remote JobsAssociate State Farm Remote Jobs in Reston, VA

Associate State Farm Remote information

See Reston, VA salary details

$47.9K

$112.5K

$179.5K

How much do associate state farm remote jobs pay per year?

As of Sep 14, 2026, the average yearly pay for associate state farm remote in Reston, VA is $112,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $135,200.00 per year, depending on experience, location, and employer.

What is the difference between Associate State Farm Remote vs Customer Service Representative?

AspectAssociate State Farm RemoteCustomer Service Representative
Required CredentialsHigh school diploma; licensing may be requiredHigh school diploma; licensing may be required
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Employer & Industry UsageState Farm, insurance industryVarious insurance companies, customer service roles
Common Search & ComparisonYesYes

The Associate State Farm Remote and Customer Service Representative roles share similar credentials and industry settings, often involving remote work and insurance-related customer interactions. The main difference lies in the specific employer, with the Associate State Farm Remote working directly for State Farm, while Customer Service Representatives may work for various companies. Both roles focus on customer support, but the Associate State Farm Remote may have more specialized training related to State Farm products and services.

What are popular job titles related to Associate State Farm Remote jobs in Reston, VA?

For Associate State Farm Remote jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Associate State Farm Remote jobs in Reston, VA look for?

The top searched job categories for Associate State Farm Remote jobs in Reston, VA are:

What cities near Reston, VA are hiring for Associate State Farm Remote jobs?

Cities near Reston, VA with the most Associate State Farm Remote job openings:

Associate State Farm Remote jobs near you
Infographic showing various Associate State Farm Remote job openings in Reston, VA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $112,525 per year, or $54.1 per hour.

Operational Support Associate

Rockville, MD • On-site, Remote

Montage Marketing Group
11 - 50 employees
Learn more about Montage Marketing Groupexternal

$26/hr

Part-time

Posted 20 days ago

Job description

Are you an experienced customer support professional with a strong background in ServiceNow? Are you known for professional, efficient, and proactive resolution of customer concerns and inquiries? Do you thrive in fast-paced, high-volume, team-oriented environments? Montage Marketing Group wants you!
Montage is looking for part-time Operational Support Desk Associates to support a federal government contract. These support roles ensure timely, professional, and participant-focused responses to grant research fellowship stakeholders in a ticketing system environment.
This is a part-time, remote position for those residing in: Virginia, Maryland, Washington D.C., Arizona, Delaware, Florida, Georgia, Illinois, New York, North Carolina, Texas, or West Virginia. The anticipated hourly rate for this role is $26.00.
About Montage Marketing Group
Montage Marketing Group is an award-winning marketing firm focused on making connections-and making a difference. Our people are innovators and co-creators, visionaries, and hard-working change makers. Our purpose is to make connections with people, to get them to stop and think, to feel and act. Proven experts in engagement, outreach, communication, event planning, and experiential design, we're a third party-certified woman business enterprise, and a member of the US Small Business Administration's 8(a) program.
Summary
The Operational Support Desk Associate is the first point of contact grant applicants, reviewers, and other parties engage with to resolve any application questions or concerns. This role is responsible for facilitating efficient evaluation of customer inquiries, resolving any knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering to prescribed scripts, templates, and approved communication copy, Operational Support Desk Associates deliver consistent, efficient responses in a production volume environment.
Responsibilities
Service Delivery
  • Serve as the first-line support for all public grant application and review process inquiries.
  • Demonstrate professional, respectful, and empathetic communication in evaluating and resolving customer inquiries.
  • Record and track all interactions and resolutions in ServiceNow for transparency, continuity, and reporting purposes.
  • Identify and escalate tickets that require specialized support to the appropriate Lead or internal IT team member, in alignment with established processes and policies.
  • Follow and comply with processing standard operating procedures.
  • Closely assesses ticket inquiries, paying close attention to specific details to ensure the proper canned response is provided, or necessary escalation workflow is followed.

Time Management
  • Demonstrates strong commitment to program SLAs by ensuring timely, high-quality resolution of tickets upon first contact.
  • Proactively communicates with Lead and Manager when ticketing volume challenges arise; takes personal ownership of efficient ticket resolution.
  • Knowledge Management
  • Continually builds knowledge and understanding of grant program and application process, leveraging all available resources to prioritize first contact resolution.
  • Identifies opportunities to improve existing knowledge base resources, operational workflows, and communicates suggestions to Lead and Manager.
  • Stays informed about changes to grant programs, application portals, or policies to ensure accurate and up-to-date support.

Team Orientation
  • Remains open and responsive to feedback and coaching from peers, Lead, Manager, and client team.
  • Exercises a team-orientation to workload, proactively seeking out additional ticketing assignments to balance volume and ensure team achievement of SLAs.
  • Coordinates with Lead, Manager, and internal client team to relay feedback and resolve systemic issues.
  • Support development of weekly reports outlining topics and types of inquiries information and timeliness of responses to the client.

Required Qualifications:
  • 1-3 years of experience in a virtual customer or client support environment.
  • Experience utilizing ticketing systems such as ServiceNow, Zendesk, or similar.
  • Excellent written communication skills.
  • Ability to obtain Public Trust with a federal government agency.

Preferred Qualifications:
  • Federal, state, or local government contracting experience.
  • Previous experience supporting higher education, educational grants, science, or technology-related fields.

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