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Associate Solution Advisor Jobs in Northampton, MA

Tax Associate

Enfield, CT · On-site

$59K - $79K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Greenfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Hadley, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Southwick, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

West Springfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Springfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Westfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Holyoke, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Springfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Palmer, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Ludlow, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Springfield, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Northampton, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Feeding Hills, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

Tax Associate

Chicopee, MA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work

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Associate Solution Advisor information

See Northampton, MA salary details

$13

$16

$24

How much do associate solution advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for associate solution advisor in Northampton, MA is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $15.10 per hour, depending on experience, location, and employer.

What is an associate solution advisor?

An Associate Solution Advisor is an entry- to mid-level professional who works with clients to understand their business challenges and recommend suitable technology or process solutions. They typically assist in analyzing client needs, designing tailored strategies, and supporting the implementation of solutions. This role often requires strong communication, analytical, and problem-solving skills, and it is common in consulting and technology firms. Associate Solution Advisors frequently collaborate with both clients and internal teams to ensure successful project delivery.

What are the key skills and qualifications needed to thrive as an associate solution advisor?

To thrive as an Associate Solution Advisor, you need a solid understanding of business processes, analytical problem-solving abilities, and a relevant degree in business, IT, or a related field. Familiarity with CRM and ERP systems, data analysis tools, and potentially certifications like Salesforce or SAP are valuable. Strong communication, client management, and teamwork skills help you build trust and effectively address client needs. These competencies are crucial for delivering tailored solutions, driving client satisfaction, and supporting business growth.

How does an associate solution advisor typically collaborate with other departments within an organization?

As an Associate Solution Advisor, you will regularly collaborate with teams such as sales, technical consulting, and product management to deliver tailored solutions to clients. This role requires effective communication to understand client needs, align proposed solutions with business goals, and coordinate implementation efforts. Often, you will participate in meetings, provide input on solution design, and support sales teams with technical expertise. Building strong relationships across departments is essential to ensure seamless project delivery and client satisfaction.

What is the difference between Associate Solution Advisor vs Customer Support Specialist?

AspectAssociate Solution AdvisorCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; technical knowledge beneficialHigh school diploma or equivalent; technical skills vary
Work EnvironmentCollaborative, client-facing, solution-orientedSupport center, call center, or online support
Employer & Industry UsageTech, software, consulting firmsIT services, telecom, retail
Common Search & ComparisonFocuses on solution selling and advisingFocuses on troubleshooting and issue resolution

The Associate Solution Advisor typically engages in advising clients on solutions, requiring technical knowledge and a consultative approach. In contrast, a Customer Support Specialist primarily handles troubleshooting and resolving customer issues. While both roles involve client interaction, the Associate Solution Advisor emphasizes proactive solution recommendations, whereas the Customer Support Specialist focuses on reactive support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What cities near Northampton, MA are hiring for Associate Solution Advisor jobs?

Cities near Northampton, MA with the most Associate Solution Advisor job openings:

Associate Document Advisor

Computer Task Group, Inc

Northampton, MA

$27/hr

Full-time

Re-posted 24 days ago


Job description

Overview

CTG is assisting a client in Leeds, MA is staffing a Document Advisor for an ongoing contract role.

Location: Leeds, MA

Pay: up to $27/hr BOE

Job Type: Hourly Consultant

Hours: 7:30 to 4 pm, M-F

An additional federal government background check will be run.

This role involves Managed Print Services at a Client location. Downloading data for sending out Postcards with appts and other information

This is not a creative role. Experience with InDesign or XMPie preferred. Must have top notch communication skills.

  • Primary resource for all document production needs of the client (potentially forms, document design, replenishment stock) for both litho/web printing as well as digital print solutions
  • Manages Customer relationships, partnering with Business Unit document owners to meet document production needs in a cost-effective manner
  • Promotes the print services of the Xerox or client production print center (where applicable)
  • Converts appropriate applications to digital platforms
  • Ensures that savings targets are met (if applicable) and recorded for various deliverables
  • Interfaces with preferred suppliers, both internal and external as required
  • Manages the various process requirements, such as attending forms committee, documenting production quote process, purchase order creation, proof exchange and approval, delivery date follow up, and client billing
  • Ensures appropriate documentation and reporting
  • Develops a solid understanding of key customer forms, documents and applications
  • Consultative approach
  • Coordinates the creation and revision of forms and client documents
  • Works closely with end-users to promote and educate on the various services available

SKILLS:

  • Excellent interpersonal skills
  • Ability to communicate effectively (both written & verbal)
  • Ability to partner with colleagues to share and deliver benchmark solutions
  • Function effectively at all levels of the business
  • Effective computer skills including Microsoft Office and various graphic design software programs
  • Ability to communicate with customers, understand requirements, solve problems and provide solutions
  • Able to manage multiple tasks in fast paced environment
  • Creative with & strong negotiation and organizational skills

EXPERIENCE:

  • Minimum of three (3) to five (5) years of print industry experience either in a production and/or project management
  • Minimum of three (3) years in a customer relationship role
  • Experience in print estimation
  • Familiar with document production techniques
  • Experience with commercial / transaction print / digital print
  • Direct Mail Experience
  • Ability to work independently or with minimal direct supervision.
  • Valid driver’s license
  • Account management experience
  • Print procurement experience with commercial print vendors
  • Print inventory management and tracking experience preferred

EDUCATION:

Minimum: High School Diploma or Equivalent

Preferred: Associates Degree

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!


Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

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