Associate Solution Advisor Jobs in Ontario (NOW HIRING)

Solution Advisor (Co-op)

About the Opportunity

We are seeking a motivated and customer-focused Pre-Sales Advisor (Co-op) to join our growing team. This role is ideal for students or recent graduates who are passionate about technology, business solutions, and customer engagement. As a Solution Advisor, you will work closely with our sales, product, development, and customer success teams to help showcase our solutions, support client engagements, and contribute to pre-sales activities.

This hands-on opportunity will provide exposure to software demonstrations, requirements gathering, business analysis, solution design, cloud technologies, and customer-facing consulting activities. You will gain valuable experience working with enterprise customers while developing key technical and business skills.

Key Responsibilities

Customer Engagement & Pre-Sales Support

• Deliver product demonstrations using established scripts and presentation materials.
• Support sales and business development teams throughout the customer engagement process.
• Assist with scheduling and coordinating customer demonstrations and follow-up activities.
• Participate in customer meetings, workshops, and solution discovery sessions.
• Conduct customer presentations tailored to business needs and requirements.
• Support partner enablement activities during customer opportunities, demos, and tender processes.
• Help maintain and update sales pipeline information.

Business Analysis & Solution Design

• Gather and document business and technical requirements from internal and external stakeholders.
• Assist in developing Business Requirement Documents (BRDs), process flows, system designs, and sequence diagrams.
• Capture user stories and support solution definition activities.
• Design low-fidelity prototypes and participate in solution validation exercises.
• Support end-to-end testing of business scenarios and application workflows.

Product Knowledge & Technical Learning

• Learn and understand the company's products, services, and value propositions.
• Develop and enhance product demonstrations based on new features and customer requirements.
• Gain exposure to cloud technologies, software development lifecycles, and system integrations.
• Learn tools and platforms such as SAP Build, SAP UI5, SAP WebIDE, SAP Cloud Platform, Axure, Camtasia, and related technologies.

Documentation & Communication

• Assist in preparing responses to RFPs, RFIs, and tender documents.
• Create training materials, reports, presentations, and customer-facing documentation.
• Take meeting notes, track action items, and support project follow-up activities.
• Contribute to marketing content, product collateral, and company communications.
• Communicate customer feedback to product and development teams to support continuous improvement.

Collaboration & Stakeholder Management

• Work closely with sales, product, technical, and customer success teams.
• Build strong relationships with customers, partners, business stakeholders, and project teams.
• Support customer projects and other initiatives as assigned.
• Participate in team meetings, brainstorming sessions, and strategic planning activities.

Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel.

What You'll Gain

• Hands-on experience in enterprise software consulting and pre-sales.
• Exposure to customer-facing presentations and solution demonstrations.
• Experience gathering business requirements and designing solution concepts.
• Mentorship from experienced professionals across sales, product, and technology teams.
• Practical knowledge of cloud technologies and enterprise software platforms.
• Opportunity to develop presentation, consulting, and stakeholder management skills.