ZipRecruiter

Log In

1

Associate Services Jobs in Massachusetts (NOW HIRING)

Copeland Toyota

Dealership Maintenance Associate

Brockton, MA · On-site

$16 - $22/hr

Essential Role as Maintenance Associate / Service Valet We are looking for an energetic and detail-oriented team player to join the professional ranks at Copeland Toyota. As a Dealership Maintenance ...

Copeland Toyota

Dealership Maintenance Associate

Brockton, MA · On-site

$16 - $22/hr

Essential Role as Maintenance Associate / Service Valet We are looking for an energetic and detail-oriented team player to join the professional ranks at Copeland Toyota. As a Dealership Maintenance ...

Boston College

Student Services Associate

Newton, MA · On-site

$24.78 - $30.96/hr

Student Services Associate Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central ...

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central administrative unit for Boston ...

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central administrative unit for Boston ...

ThreePDS Inc.

Guest Services Associate

Pittsfield, MA · On-site

$16.50 - $20/hr

Guest Services Associate Amazing Guest Services Opportunity at Healthcare Facility in Pittsfield, MA Role: Guest Services Associate Schedule: Evenings - 3:00 PM - 11:30 PM Full Time 40hr per week ...

Squaremouth

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

Client Services Associate At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone ...

K2services

Office Services Associate

Boston, MA · On-site

$24.16/hr

Office Services Associate * Location: Boston, MA 02116 * Schedule: Monday - Friday, 8:00 AM - 5:00 PM * Pay Rate: $24.16 per hour Priority is within the print and mail services; Includes a ...

Squaremouth

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

Client Services Associate We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Boston, MA office on a hybrid work schedule. Specific ...

next page

Showing results 1-20

All JobsAssociate Services JobsAssociate Services Jobs in Massachusetts

Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in Massachusetts?

The most popular types of Services jobs in Massachusetts are:

Associate Services jobs near you
Infographic showing various Associate Services job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Front Desk Associate/Service Associate

TRC Talent Solutions

Waltham, MA • On-site

$60K - $65K/yr

Full-time

Posted 19 days ago

Job description

Job Title: Front Desk Associate/Service Associate
Location: Waltham, MA
Allworth Financial is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement.

SUMMARY:

Our Service Team consistently strives for service excellence. The Service Associate Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus on assisting with day-to-day client service requests, processing transactions, handling client inquiries, and managing account-related documentation. The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services.

This is a full-time, non-exempt position based in our Waltham, MA office and requires five days per week on-site. This position has an expected base salary ranging from $60k-$65k, with the potential for an annual bonus based on the employees' performance and the companies.

DUTIES AND RESPONSIBILITIES

  • Serve as an initial point of contact for clients, addressing inquiries and providing timely responses to their needs via phone and email

  • Assist with scheduling and coordinating client appointments, ensuring all logistics are handled efficiently and accurately

  • Process client requests, including transactions and paperwork, in line with firm policies and procedures

  • Assist in the onboarding process for new clients, ensuring a smooth and positive experience

  • Collaborate with custodians and internal teams to resolve client account issues, transfers, and general service requests

  • Support advisors with client-related documentation, ensuring all forms are complete, accurate, and submitted on time

  • Provide notary services for client transactions as required

  • Maintain up-to-date client records and help ensure accuracy and consistency across internal systems

QUALIFICATIONS

  • 2-5 years of experience in a client-facing administrative role within the financial services or related industry

  • BS/BA degree preferred; high school diploma or GED required

  • Strong communication skills with the ability to establish rapport with clients and colleagues

  • Experience with CRM systems and basic financial software (experience with custodial platforms is a plus)

  • Knowledge of financial services industry practices, with familiarity in processing account transactions or client service inquiries

  • Strong attention to detail and accuracy in handling client records and transaction-related documents

  • Ability to multitask and manage competing priorities in a fast-paced environment

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

PHYSICAL REQUIREMENTS

  • Works in an office environment

  • Requires extended periods of sitting or standing at a desk, talking on the phone, and typing

  • Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer

  • Occasionally move about inside the office to access file cabinets, office equipment, etc.

  • May carry or lift weight up to 10 lbs. in very limited occurrences

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.