... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Smithfield, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Smithfield, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
New
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
New
FT Customer Service Leader
Oxford, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
FT Customer Service Leader
Oxford, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Zebulon, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Zebulon, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Zebulon, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Zebulon, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Cary, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
PT Customer Service Leader
Cary, NC · On-site
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
... sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an ...
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
New
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
New
At Food Lion, Associates are the most important assets to our organization. We want associates to ... FT Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
At Food Lion, Associates are the most important assets to our organization. We want associates to ... FT Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
At Food Lion, Associates are the most important assets to our organization. We want associates to ... FT Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
At Food Lion, Associates are the most important assets to our organization. We want associates to ... FT Assistant Customer Service Manager Food Lion provides equal employment opportunities to all ...
Service Manager - Night Shift - Durham, NC
Durham, NC · On-site
$22 - $28/hr
As the bridge between Fleet owners, managers and other associates you will bring an outstanding service first mindset that impacts others, ensures guest satisfaction and places safety as a top ...
Service Manager - Night Shift - Durham, NC
Durham, NC · On-site
$22 - $28/hr
As the bridge between Fleet owners, managers and other associates you will bring an outstanding service first mindset that impacts others, ensures guest satisfaction and places safety as a top ...
Harris Teeter - TV Commercial - Associates - Charleston Supervise up to 120 associates in the ... service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Harris Teeter - TV Commercial - Associates - Charleston Supervise up to 120 associates in the ... service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Service Manager- Food & Beverage
Cary, NC · On-site
Attend weekly BEO and manager meetings to receive weekly service focus points, discuss details of ... Interview, coach, and mentor associates to ensure performance aligns with brand and hotel standards ...
Service Manager- Food & Beverage
Cary, NC · On-site
Attend weekly BEO and manager meetings to receive weekly service focus points, discuss details of ... Interview, coach, and mentor associates to ensure performance aligns with brand and hotel standards ...
Harris Teeter - TV Commercial - Associates - Charleston Supervise up to 120 associates in the ... service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Harris Teeter - TV Commercial - Associates - Charleston Supervise up to 120 associates in the ... service clerks] and accounting office. Is responsible for assisting the Department Manager with the ...
Associate Service Manager information
See Raleigh, NC salary details
$11.92 - $15.29
16% of jobs
$16.40 is the 25th percentile. Wages below this are outliers.
$15.29 - $18.67
28% of jobs
The median wage is $19.94 / hr.
$18.67 - $22.05
17% of jobs
$22.05 - $25.43
9% of jobs
$27.29 is the 75th percentile. Wages above this are outliers.
$25.43 - $28.81
11% of jobs
$28.81 - $32.18
5% of jobs
$32.18 - $35.56
3% of jobs
$35.56 - $38.94
3% of jobs
$38.94 - $42.32
2% of jobs
$42.32 - $45.69
3% of jobs
$45.69 - $49.07
3% of jobs
$11
$24
$49
How much do associate service manager jobs pay per hour?
What is the difference between Associate Service Manager vs Customer Service Manager?
| Aspect | Associate Service Manager | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plus | Usually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial |
| Work Environment | Supports service teams, manages daily operations, and assists in service delivery within organizations | Oversees customer service teams, handles escalations, and improves customer satisfaction |
| Employer & Industry Usage | Common in tech, manufacturing, and service industries; used by companies with service departments | Widely used across retail, hospitality, and corporate sectors focusing on customer relations |
The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.
Food Lion rating
5.8
Based on 1,836 frontline employees who took The Breakroom Quiz
71st of 114 rated grocery stores
Job description
Job Requisition: 499365
Address: USA-NC-Henderson-1419 E Andrews Ave
Store Code: Store 01660 Front End (7228115)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
What Food Lion employees say
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