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Associate Service Manager Jobs in Navarre, FL (NOW HIRING)

Wawa

Customer Service Supervisor

Milton, FL · On-site

$21.25 - $28.70/hr

Lead, motivate, and train Associates to drive sales and performance during shift. * Ensure consistent execution of customer service programs, policies, and store technology components. * Manage cash ...

Wawa, Inc.

Customer Service Supervisor

Pensacola, FL · On-site

$21.25 - $28.70/hr

Lead, motivate, and train Associates to drive sales and performance during shift. * Ensure consistent execution of customer service programs, policies, and store technology components. * Manage cash ...

Wawa, Inc.

Team Supervisor (Overnights)

Pensacola, FL · On-site

$19.25 - $26/hr

... service. * Provide direction, feedback, and recognition to Associates, driving productivity and performance. * Enforce safety, security, and store policies, including crisis management protocols.

Wawa, Inc.

Team Supervisor (Overnights)

Pensacola, FL · On-site

$19.25 - $26/hr

... service. * Provide direction, feedback, and recognition to Associates, driving productivity and performance. * Enforce safety, security, and store policies, including crisis management protocols.

Wawa

Team Supervisor (Overnights)

Milton, FL

$19.25 - $26/hr

... service. * Provide direction, feedback, and recognition to Associates, driving productivity and performance. * Enforce safety, security, and store policies, including crisis management protocols.

Wawa, Inc.

Team Supervisor (Overnights)

Pace, FL · On-site

$19.25 - $26/hr

... service. * Provide direction, feedback, and recognition to Associates, driving productivity and performance. * Enforce safety, security, and store policies, including crisis management protocols.

Bass Pro Shops

Service Specialist

Destin, FL

Assists Service Manager with the creation of related IDS work order and with keeping customers ... fellow associates * Ability to establish and maintain effective working relationships with ...

Bass Pro Shops

Service Specialist

Destin, FL · On-site

Assists Service Manager with the creation of related IDS work order and with keeping customers ... fellow associates * Ability to establish and maintain effective working relationships with ...

SunStop Stores

Food Service Associate

Crestview, FL · On-site

$11.75 - $15.50/hr

... Food Service Associates in our Deli department. In this role, you will play a key part in ... our Management Training Program • We are proud to be an Equal Employment Opportunity (EEO ...

SunStop Stores

Food Service Associate

Defuniak Springs, FL · On-site

$12 - $15.50/hr

... Food Service Associates in our Deli department. In this role, you will play a key part in ... our Management Training Program • We are proud to be an Equal Employment Opportunity (EEO ...

SunStop Stores

Food Service Associate

Pensacola, FL · On-site

$11.75 - $15.50/hr

... Food Service Associates in our Deli department. In this role, you will play a key part in ... our Management Training Program • We are proud to be an Equal Employment Opportunity (EEO ...

SunStop

Customer Service Associate

Pensacola, FL

$12.25 - $17/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop

Customer Service Associate

Destin, FL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop

Customer Service Associate

Crestview, FL

$12.25 - $17/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

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Showing results 1-20

All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Navarre, FL

Associate Service Manager information

See Navarre, FL salary details

$11

$23

$46

How much do associate service manager jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for associate service manager in Navarre, FL is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $27.45 per hour, depending on experience, location, and employer.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, healthcare, or IT services.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. Stress levels vary based on workload, work environment, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for overseeing customer service operations, supporting service teams, and ensuring client satisfaction. They often assist in coordinating service delivery, handling escalations, and may require knowledge of service management tools and certifications such as ITIL. This role typically involves working in service environments like IT, healthcare, or retail, with opportunities for career growth into senior management positions.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What is the role of an associate manager?

An associate service manager oversees daily operations within a service department, supporting senior managers in ensuring customer satisfaction and efficient service delivery. They often handle team coordination, process improvements, and may assist with training and performance management. Strong communication skills and familiarity with service management tools are important for this role.
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Navarre, FL as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,683 per year, or $23.4 per hour.

Patient Service Manager

North Florida Surgeons, P.A.

Fort Walton Beach, FL

Full-time

Re-posted 5 days ago

Job description

Position Summary
The Patient Service Manager is responsible for overseeing all front-end patient access and support operations across the organization, including reception, scheduling, call center, patient intake, referrals, and administrative workflow functions. This leadership role is responsible for driving operational efficiency, enhancing the patient experience, improving workflow processes, and ensuring consistent performance standards across all patient service teams.
The Patient Service Manager serves as a key operational leader who combines healthcare operations knowledge, leadership experience, analytics, and EMR expertise to support data-driven decision making and continuous improvement initiatives. This role works closely with physicians, clinical leadership, business office teams, and executive leadership to optimize patient throughput, scheduling efficiency, communication workflows, and overall clinic operations.
This position directly oversees Healthcare Support Specialists, Team Leads, Patient Care Representatives, and other patient access staff.
Location: Orthopaedic Associates – Multiple Locations ( Fort Walton Beach, Destin and Crestview and other offices as needed)
Key Responsibilities
Leadership amp; Team Management
  • Provide direct leadership and oversight for all Patient Service, Reception, and Call Center staff.
  • Recruit, train, mentor, coach, and evaluate team members to ensure high performance and professional development.
  • Establish performance expectations, productivity standards, and accountability measures for all front-end operations.
  • Conduct regular staff meetings, training sessions, and workflow reviews.
  • Foster a culture of teamwork, professionalism, accountability, and exceptional customer service.
  • Address escalated employee and patient concerns in a timely and professional manner.
Operational Oversight
  • Oversee daily front office and patient communication operations to ensure efficient clinic flow and patient access.
  • Monitor scheduling templates, appointment utilization, cancellation rates, wait times, and patient throughput metrics.
  • Optimize provider scheduling workflows to maximize efficiency and patient access.
  • Ensure accurate scheduling, registration, insurance verification, referrals, and authorizations.
  • Collaborate with clinical leadership to improve operational workflows and reduce bottlenecks within the clinic.
  • Maintain standardized workflows and operational consistency across all clinic locations.
  • Assist with implementation and optimization of operational initiatives, policies, and process improvements.
Reporting amp; Analytics
  • Utilize Athenahealth EMR and reporting tools to generate operational reports and dashboards.
  • Monitor KPIs including:
    • Call abandonment rates
    • Scheduling utilization
    • New vs. established patient access
    • Appointment lag times
    • No-show and cancellation rates
    • Patient throughput metrics
    • Front desk productivity metrics
    • Patient satisfaction trends
  • Analyze operational data and make recommendations to leadership for workflow improvements and staffing optimization.
  • Develop and maintain reporting tools that support operational and strategic decision-making.
Patient Experience
  • Ensure a high level of patient satisfaction and service excellence across all patient interactions.
  • Serve as an escalation point for complex patient service concerns and complaints.
  • Promote a patient-first culture focused on professionalism, empathy, communication, and responsiveness.
  • Monitor patient feedback and implement service improvement initiatives.
EMR amp; Technology Management
  • Serve as a super-user and operational resource for Athenahealth EMR workflows.
  • Support training and adoption of scheduling, registration, messaging, and workflow processes within the EMR.
  • Collaborate with leadership and IT teams on workflow optimization and operational system enhancements.
  • Ensure accurate documentation and compliance with organizational standards.
Compliance amp; Administrative Responsibilities
  • Ensure compliance with HIPAA, organizational policies, and healthcare regulations.
  • Maintain confidentiality of patient, employee, and financial information.
  • Assist leadership with budgeting, staffing models, operational planning, and performance improvement initiatives.
  • Support communication and coordination between front office operations, clinical staff, referrals, billing, and executive leadership.
Required Qualifications
  • Bachelor’s degree in Healthcare Administration, Business Administration, Healthcare Management, or related field required.
  • Minimum of 1–3 years of healthcare operations or medical office management experience required.
  • Minimum of 2 years of leadership or supervisory experience in a healthcare setting prefered.
  • Strong working knowledge of medical office workflows, scheduling operations, insurance verification, referrals, and patient access functions.
  • Experience with Athenahealth EMR strongly preferred.
  • Orthopedic or specialty medical practice experience preferred.
  • Strong proficiency with Microsoft Office Suite, reporting tools, and operational analytics.
Skills amp; Competencies
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Data-driven mindset with strong analytical and reporting capabilities
  • Ability to identify workflow inefficiencies and implement operational improvements
  • Strong organizational and problem-solving skills
  • Ability to multitask in a fast-paced healthcare environment
  • Professional demeanor with excellent customer service skills
  • Ability to manage change and lead process improvement initiatives
  • High attention to detail and operational accountability
Work Environment amp; Physical Requirements
  • Primarily office and clinic-based environment.
  • Ability to sit, stand, and walk for extended periods throughout the workday.
  • Occasional travel between clinic locations may be required.
  • Ability to manage multiple priorities and deadlines in a fast-paced healthcare setting.
  • Regular, reliable attendance is essential.

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