Associate Scrum Master Jobs in Allen, TX (NOW HIRING)

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Team Execution Lead is responsible for driving delivery execution across Zelis Enterprise Solutions teams supporting custom enterprise platforms, business applications, workflow tools, integrations, and internal associate/client-facing capabilities.
This role is a modern evolution of the Scrum Master role, with a stronger emphasis on delivery accountability, continuous planning, dependency management, stakeholder alignment, and execution against committed timelines. The Team Execution Lead helps Enterprise Solutions teams remain focused, organized, and predictable while enabling incremental delivery of high-value business outcomes.
This role supports teams working across internally developed enterprise platforms such as API Marketplace, identity management platforms, Zelis.com, custom Portal applications, and other software products. The ideal candidate has strong agile and/or Hybrid delivery experience, practical knowledge of enterprise software application delivery, and the ability to partner effectively with Product Management, Engineering, Architecture, and Business/Operating Unit stakeholders.

KEY RESPONSIBILITIES

• Lead delivery execution for Enterprise Solutions teams supporting enterprise platforms, identity management systems, integrations, portals, and business application capabilities.

• Support continuous planning and delivery by helping teams manage intake, refine priorities, sequence work, and adjust plans as business needs evolve.

• Partner with Product Managers, Engineering Leads, Application Owners, Architects, and stakeholders to translate roadmap priorities into actionable delivery plans.

• Facilitate agile ceremonies and delivery routines, including planning, backlog refinement, daily coordination, dependency reviews, retrospectives, stakeholder updates, and delivery readiness discussions.

• Maintain clear visibility into deliverables, milestones, risks, blockers, dependencies, capacity constraints, and decisions needed.

• Drive accountability for committed work by ensuring owners, timelines, acceptance criteria, dependencies, and next steps are clearly understood.

• Coordinate dependencies across Enterprise Solutions, Product, Engineering, Infrastructure, Security, Architecture, Governance, Data, AI/Automation, and Business/Operating Unit teams.

• Help teams break down complex enterprise solutions work into manageable increments that can be delivered, validated, and measured.

• Support delivery of enterprise solutions initiatives, including new product implementations, product enhancements, workflow automation, website updates, migrations, identity/access updates, reporting enablement, operational improvements, and AI-enabled application capabilities.

• Identify and escalate risks related to scope, capacity, technical dependencies, application readiness, integration complexity, security, governance, user adoption, and timeline impacts.

• Partner with technical leaders to ensure delivery plans account for architecture alignment, configuration/design decisions, testing, production readiness, deployment planning, supportability, and operational handoff.

• Help teams balance business urgency with sustainable delivery practices, platform standards, and long-term maintainability.

• Use delivery metrics such as throughput, cycle time, aging work, blocker trends, predictability, dependency health, and delivery confidence to improve execution.

• Provide transparent communication to stakeholders regarding delivery status, risks, trade-offs, key decisions, and timeline impacts.

• Promote team effectiveness by removing impediments, improving delivery flow, reducing unnecessary process overhead, and helping teams stay focused on the highest-value outcomes.

• Encourage responsible use of AI-enabled delivery practices, including meeting summaries, backlog analysis, risk identification, documentation support, delivery insights, and operational workflow improvement.

• Perform other duties as assigned.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Minimum of 5 years of experience as a Scrum Master, Delivery/Execution Lead, Project Manager, Program Coordinator, or related technology delivery role.

• Experience supporting enterprise applications, software engineering, SaaS applications, workflow systems, integrations, or internal business technology teams strongly preferred.

• Working knowledge of enterprise application concepts such as system configuration, workflow design, platform releases, integrations, APIs, identity/access management, reporting, testing, and production readiness.

• Experience managing deliverables to timelines in a complex, cross-functional technology environment.

• Experience with Agile, Scrum, Kanban, hybrid delivery, traditional/waterfall, and/or continuous planning and delivery models.

• Strong understanding of backlog management, dependency management, risk management, delivery planning, capacity management and planning, stakeholder communication, and release coordination.

• Experience using Jira, Confluence, or similar tools to manage work, track delivery progress, document decisions, and communicate status.

• Ability to communicate effectively with both technical and non-technical stakeholders.

• Experience working in healthcare technology, regulated environments, or enterprise shared services is a plus.

• Agile, Scrum, SAFe, PMP, or related certifications are a plus.

LEADERSHIP REQUIREMENTS

• Strong delivery leader with a bias toward execution, accountability, transparency, and measurable outcomes.

• Servant leader who supports team effectiveness while creating structure, focus, and follow-through.

• Comfortable leading without authority in a highly matrixed organization.

• Able to build trust with Product, Engineering, Enterprise Applications, Architecture, Security, Governance, AI/Automation, and business stakeholders.

• Strong facilitator who can drive alignment, surface risks, resolve ambiguity, and keep teams moving.

• Excellent verbal and written communication skills, including stakeholder-facing delivery updates.

• Strong problem-solving skills with the ability to anticipate blockers, manage dependencies, and escalate effectively.

• Growth mindset with a commitment to continuous improvement, AI-first ways of working, and delivery maturity.

• Ability to balance collaboration and team empowerment with the discipline required to deliver committed outcomes on time.

• Demonstrated ability to help teams improve predictability, delivery flow, stakeholder confidence, and business value realization.

EDUCATION

• Bachelor's degree or equivalent work experience required; MBA or master's degree preferred

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$95,000.00 - $120,650.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.