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Associate Restaurant Manager Jobs in Worcester, MA

National DCP

Associate Program Manager

Bellingham, MA · Hybrid

Overview Associate Program Manager Take your career to the next level with NDCP! Company Overview ... We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S.

National DCP

Associate Program Manager

Bellingham, MA · Hybrid

Overview Associate Program Manager Take your career to the next level with NDCP! Company Overview ... We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S.

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All JobsAssociate Restaurant JobsAssociate Restaurant Manager JobsAssociate Restaurant Manager Jobs in Worcester, MA

Associate Restaurant Manager information

See Worcester, MA salary details

$10

$19

$29

How much do associate restaurant manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for associate restaurant manager in Worcester, MA is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.15 per hour, depending on experience, location, and employer.

What does an associate restaurant manager do?

An Associate Restaurant Manager assists the Restaurant Manager in overseeing the daily operations of a restaurant. Their responsibilities typically include supervising staff, ensuring customer satisfaction, handling administrative tasks, managing inventory, and maintaining health and safety standards. They often help with scheduling, training new employees, and resolving customer complaints. This role is essential in supporting the smooth and efficient running of the restaurant, especially during busy hours. Ultimately, an Associate Restaurant Manager helps ensure that the restaurant operates effectively and profitably.

What are the key skills and qualifications needed to thrive as an associate restaurant manager, and why are they important?

To thrive as an Associate Restaurant Manager, you need strong leadership abilities, customer service skills, and experience in food service management, often supported by a hospitality-related degree or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications are typically required. Excellent communication, problem-solving, and team-building skills help you effectively manage staff and resolve customer concerns. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and driving restaurant success.

What are some common challenges faced by associate restaurant managers, and how can they be overcome?

Associate Restaurant Managers often encounter challenges such as managing a diverse team, handling high-pressure situations during peak hours, and ensuring consistent customer satisfaction. To overcome these, strong communication and conflict resolution skills are essential, along with effective time management. Building a supportive team environment and maintaining clear operational procedures can help minimize stress and improve workflow, ultimately leading to better guest experiences and staff retention.

What is the difference between Associate Restaurant Manager vs Restaurant Supervisor?

AspectAssociate Restaurant ManagerRestaurant Supervisor
CredentialsHigh school diploma or equivalent; some roles prefer hospitality certificationsHigh school diploma; experience in restaurant operations often valued
Work EnvironmentOversees daily restaurant operations, manages staff, ensures customer satisfactionSupervises staff, handles customer issues, supports daily restaurant functions
Employer & Industry UsageCommonly used in restaurant chains, hospitality industryUsed interchangeably in many restaurants, often with similar responsibilities

The Associate Restaurant Manager typically has broader responsibilities, including staff management and operational oversight, while the Restaurant Supervisor focuses more on daily supervision and customer service. Both roles require similar credentials and are integral to restaurant success, but the Associate Restaurant Manager often holds a higher level of responsibility and may have more opportunities for advancement.

What are the levels of associate restaurant managers in a restaurant?

In a restaurant, associate restaurant managers typically progress through levels such as entry-level assistant manager, then shift supervisor or team leader, followed by department or unit manager, and eventually to a general or store manager. Advancement often depends on experience, leadership skills, and performance, with additional certifications like ServSafe or management training programs supporting career growth.

What is an associate restaurant manager?

An associate restaurant manager is a supervisory role responsible for assisting the restaurant manager in daily operations, staff management, customer service, and ensuring quality standards. They often handle scheduling, training, and problem-solving to support smooth restaurant functioning.

What are the most commonly searched types of Restaurant Manager jobs in Worcester, MA?

The most popular types of Restaurant Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Associate Restaurant Manager jobs?

Cities near Worcester, MA with the most Associate Restaurant Manager job openings:

Associate Restaurant Manager jobs near you
Infographic showing various Associate Restaurant Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,290 per year, or $19.4 per hour.

Associate Program Manager

National DCP

Bellingham, MA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

National DCP rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Associate Program Manager

Take your career to the next level with NDCP! 

Company Overview: National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management-and we're looking for passionate individuals to help us keep moving forward. 

Position Overview:

This position will provide support to the Program Management team as needed based upon priorities of the Department and the direction of the Senior Program Manager.  Assist with administrative needs such as preparing new material forms, pulling sales data, and overall assistance in the management of Dunkin Brands new, test, and Limited Time Offers (LTO) items into the NDCP system. 

An item portfolio could include food or beverage categories. This position will work in partnership with Dunkin Brands and NDCP cross-functional departments and suppliers to maintain an efficient, best-in-class LTO deployment process for new product introductions. 

Schedule: Full-Time, Monday through Friday

Hybrid: in office Thursdays- Canton, MA

Why Work With Us? At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success-because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

Benefits you can count on: 

NationalDCP offers a robust benefits suite. Check out our career page for our full list of benefits  

  • Medical, dental & vision insurance 
  • Flexible Spending Account (FSA) / Health Savings Account (HSA) 
  • Company paid life, AD&D, short and long-term disability 
  • 401(k) retirement plan with company match 
  • Paid Time Off (vacation, sick, discretionary) & paid holidays and more! 
  • Compensation salary plus bonus potential
  • Additional benefits: employee assistance programs, discount programs, tuition discount program, and more! 
Responsibilities

What you will do:

  • Organize and submit new material forms for upcoming new introductions and tests
  • Work with suppliers to ensure timeliness and accuracy for new material forms
  • Oversee setup and testing of alpha tests
  • Summarize sales data into category trackers to support Program Management, team
  • Attend and participate in weekly cross-functional meetings to stay updated with new item introductions and changes
  • Obtain necessary item/program information from Brand team (Supply chain, Marketing, Demand Planning, QA, etc.) to ensure deliverables are met.
  • Successfully work with NDCP cross-functional teams (Inventory, Operations, Product Administration, etc.) for efficient and timely new item implementation, test, or LTO into the distribution network
  • Responsible for creating and distributing window presentations to key stakeholders and facilitating window kick-off meetings to ensure alignment and readiness.
  • Travel up to 10% domestic

    • Reports to the Senior Program Manager

    Supervision Exercised:

    This position does not supervise others

    Qualifications

    What you bring:

    Bachelor's degree preferred in business, Marketing, Supply Chain, or related field 1- 2 years industry experience in distribution operations, supply chain, forecasting/planning, project management, or product sourcing, preferred.

    Knowledge of some or all of the following categories is desired: dairy, beverages, food, bakery, and packaging products. Strong verbal and written communication skills that foster open dialogue; ability to clearly present and communicate concepts. A demonstrated ability to work collaboratively across teams. Strong analytical, planning, and problem-solving skills Ability to handle multiple tasks simultaneously according to deadlines. Strong use of MS Office products.

    Equal Opportunity Employer: 

    NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. 

    Employment Type: OTHER

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