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Associate Restaurant Manager Jobs in Springfield, MA

SSP America

Assistant Restaurant Manager

Windsor Locks, CT · On-site

$62K/yr

Quick-Service Restaurant Management Are you an experienced food service professional with a passion ... High School Diploma or equivalent, associate's degree or equivalent coursework preferred. * Ability ...

SSP Group

Assistant Restaurant Manager

Windsor Locks, CT · On-site

$62K/yr

Quick-Service Restaurant Management Are you an experienced food service professional with a passion ... High School Diploma or equivalent, associate's degree or equivalent coursework preferred. * Ability ...

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All JobsAssociate Restaurant JobsAssociate Restaurant Manager JobsAssociate Restaurant Manager Jobs in Springfield, MA

Associate Restaurant Manager information

See Springfield, MA salary details

$10

$19

$29

How much do associate restaurant manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for associate restaurant manager in Springfield, MA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by associate restaurant managers, and how can they be overcome?

Associate Restaurant Managers often encounter challenges such as managing a diverse team, handling high-pressure situations during peak hours, and ensuring consistent customer satisfaction. To overcome these, strong communication and conflict resolution skills are essential, along with effective time management. Building a supportive team environment and maintaining clear operational procedures can help minimize stress and improve workflow, ultimately leading to better guest experiences and staff retention.

What are the key skills and qualifications needed to thrive as an associate restaurant manager, and why are they important?

To thrive as an Associate Restaurant Manager, you need strong leadership abilities, customer service skills, and experience in food service management, often supported by a hospitality-related degree or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications are typically required. Excellent communication, problem-solving, and team-building skills help you effectively manage staff and resolve customer concerns. These competencies are crucial for ensuring smooth operations, maintaining high service standards, and driving restaurant success.

What does an associate restaurant manager do?

An Associate Restaurant Manager assists the Restaurant Manager in overseeing the daily operations of a restaurant. Their responsibilities typically include supervising staff, ensuring customer satisfaction, handling administrative tasks, managing inventory, and maintaining health and safety standards. They often help with scheduling, training new employees, and resolving customer complaints. This role is essential in supporting the smooth and efficient running of the restaurant, especially during busy hours. Ultimately, an Associate Restaurant Manager helps ensure that the restaurant operates effectively and profitably.

What are the levels of associate restaurant managers in a restaurant?

In a restaurant, associate restaurant managers typically progress through levels such as entry-level assistant manager, then shift supervisor or team leader, followed by department or unit manager, and eventually to a general or store manager. Advancement often depends on experience, leadership skills, and performance, with additional certifications like ServSafe or management training programs supporting career growth.

What is an associate restaurant manager?

An associate restaurant manager is a supervisory role responsible for assisting the restaurant manager in daily operations, staff management, customer service, and ensuring quality standards. They often handle scheduling, training, and problem-solving to support smooth restaurant functioning.

What is the difference between Associate Restaurant Manager vs Restaurant Supervisor?

AspectAssociate Restaurant ManagerRestaurant Supervisor
CredentialsHigh school diploma or equivalent; some roles prefer hospitality certificationsHigh school diploma; experience in restaurant operations often valued
Work EnvironmentOversees daily restaurant operations, manages staff, ensures customer satisfactionSupervises staff, handles customer issues, supports daily restaurant functions
Employer & Industry UsageCommonly used in restaurant chains, hospitality industryUsed interchangeably in many restaurants, often with similar responsibilities

The Associate Restaurant Manager typically has broader responsibilities, including staff management and operational oversight, while the Restaurant Supervisor focuses more on daily supervision and customer service. Both roles require similar credentials and are integral to restaurant success, but the Associate Restaurant Manager often holds a higher level of responsibility and may have more opportunities for advancement.

What cities near Springfield, MA are hiring for Associate Restaurant Manager jobs?

Cities near Springfield, MA with the most Associate Restaurant Manager job openings:

Associate Restaurant Manager jobs near you
Infographic showing various Associate Restaurant Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,294 per year, or $19.4 per hour.

Assistant Restaurant Manager

SSP Group

Windsor Locks, CT

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Bradley International Airport (BDL) | Chick-Fil-A
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
  • $62,000 / year* + bonus opportunities
  • Quarterly bonus opportunity
  • Year-end super bonus opportunity
  • Career progression opportunities
  • Quick-Service Restaurant Management 

Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?

We have an exciting opportunity for an Assistant Restaurant Manager for Chick-Fil-A. If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You'll Do:

  • Manage All Front of House and Kitchen Activities
  • Focus on the Food
  • Cost Control
  • Lead and Develop Team
  • Systems and Processes
  • Merchandising and Displays
  • Office Management
  • Forecasting and Budgeting
  • Problem Solving

What We're Looking For:

  • Minimum of 2 years in restaurant/food service in a management/supervisory capacity.
  • Minimum of 1 year of quick-service management experience required. Chick-Fil-A management certification highly desired.
  • Culinary background is desirable.
  • Proficient level of computer literacy, including MS Office and Point-of-Sale (POS) systems.
  • Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members.
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Why Join Us?

  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

*Compensation Details

  • Base Pay: $23.51 / hour
  • Estimated annual base wages: $62,000 (based on a typical 50-hour work week)

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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