ZipRecruiter

Log In

1

Associate Provider Success Jobs in Georgia (NOW HIRING)

M3

Vice President, Customer Success

Lawrenceville, GA · On-site

$126K - $162K/yr

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering ... All associates are expected to do what is necessary to get the work done and to cooperate fully ...

M3

Vice President, Customer Success

Lawrenceville, GA

$126K - $162K/yr

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering ... All associates are expected to do what is necessary to get the work done and to cooperate fully ...

Hertz

Customer Service Associate

College Park, GA · On-site

$15/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... and our success and reputation as a company. Individuals are encouraged to apply for positions ...

Hertz

Customer Service Associate

Atlanta, GA · On-site

$15/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... and our success and reputation as a company. Individuals are encouraged to apply for positions ...

Food Lion

PT Perishable Associate

Pembroke, GA · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$35K - $48K/yr

Due to the success of our innovative marketing and sales strategies, we are expanding and seeking ... and providing exceptional customer service. * Work closely with clients to understand their ...

AllianceBernstein

Private Wealth Associate

Atlanta, GA · On-site

$15.25 - $20.25/hr

An Associate will: * Collaborate and network with senior professionals throughout the firm ... to fuel career success * Partner with Financial Advisors to build their business and provide ...

previous page

Showing results 41-60

All JobsAssociate Provider Success JobsAssociate Provider Success Jobs in Georgia

Associate Provider Success information

What is an associate provider success?

Associate Provider Success roles are entry- to mid-level positions within healthcare organizations or health technology companies. Individuals in these roles support healthcare providers, such as doctors and clinics, by ensuring smooth onboarding, addressing operational issues, and facilitating communication between providers and the organization. Their primary goal is to help providers succeed by removing barriers, sharing best practices, and improving overall satisfaction. This role often involves project management, data analysis, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate provider success?

To thrive as an Associate Provider Success, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service. Familiarity with healthcare management systems, scheduling software, and CRM platforms is often required. Excellent interpersonal communication, problem-solving abilities, and a proactive attitude help build strong relationships with providers and address their needs effectively. These skills ensure seamless provider onboarding, satisfaction, and efficient resolution of issues, which are vital for organizational success.

How does an associate provider success typically collaborate with healthcare providers and internal teams to improve service quality?

As an Associate Provider Success professional, you will routinely interact with healthcare providers to address their concerns, gather feedback, and ensure their needs are met efficiently. You will also collaborate closely with internal teams such as operations, billing, and customer support to resolve issues and streamline processes that impact provider satisfaction. This role often involves analyzing provider performance data, identifying areas for improvement, and facilitating training or support sessions. Effective communication and a proactive approach are key to building strong relationships and driving continuous improvement in service quality.

What is the difference between Associate Provider Success vs Provider Success Specialist?

AspectAssociate Provider SuccessProvider Success Specialist
Required CredentialsTypically an associate degree or relevant certificationsSimilar credentials, often with additional experience
Work EnvironmentOffice or remote, supporting healthcare providersOffice or remote, focused on provider relations
Employer & Industry UsageHealthcare, insurance, or health tech companiesHealthcare organizations, insurance companies, health tech
Common Search & ComparisonYesYes

The main difference between Associate Provider Success and Provider Success Specialist lies in experience level and scope. The Associate role is often entry-level, focusing on supporting provider onboarding and basic issue resolution. The Provider Success Specialist typically has more experience and handles complex provider relations, ensuring ongoing satisfaction and compliance. Both roles are vital in healthcare support environments, but the Specialist position usually involves more responsibility and expertise.

What job categories do people searching Associate Provider Success jobs in Georgia look for?

The top searched job categories for Associate Provider Success jobs in Georgia are:

What cities in Georgia are hiring for Associate Provider Success jobs?

Cities in Georgia with the most Associate Provider Success job openings:

Associate Provider Success jobs near you

Customer Success Manager, Home Improvement

ChargeAfter

Atlanta, GA • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

Description
ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. Powered by a network of lenders and a data-driven matching engine, ChargeAfter streamlines the distribution of credit into a single, secure, and reliable embedded lending platform. Merchants can rapidly implement ChargeAfter's omni-channel platform online, in-store, and at every point of sale, enabling them to provide personalized financing choices to their customers. Here at ChargeAfter, we are building the next unicorn in the Fintech industry and are looking for a talented and success-driven Customer Success Manager to help make it happen!
We are seeking a self-starting, outcome-driven Enterprise Customer Success Manager to lead and nurture our top-tier client relationships, with a strong focus on our growing Home Improvement sector. This individual will own the end-to-end customer journey post-sales: from successful onboarding and go-live to long-term growth and retention. As a strategic advisor to your merchants, your goal is to maximize product utilization, drive feature engagement, and ensure clients realize the full business value of the ChargeAfter platform.
The ideal candidate brings deep industry knowledge in consumer lending, specifically within the Home Improvement and retail financing space (including big-box home centers, building materials suppliers, specialty contractors, or large-scale furniture networks). You will represent ChargeAfter at a senior executive level, balancing relationship management with operational execution, while partnering closely with internal teams across Product, Engineering, Delivery, and Support to drive successful outcomes.
Location: Fully remote in the Atlanta area.
Responsibilities
You will:
  • Establish and nurture executive-level relationships at enterprise merchants following the initial sales process.
  • Own net revenue retention (NRR), gross retention, and account-level performance, ensuring B2B enterprise merchants successfully onboard, adopt, and scale on the ChargeAfter platform.
  • Drive merchant growth by identifying and executing expansion opportunities that increase transaction volume, user adoption, and overall revenue impact.
  • Act as a strategic advisor to Home Improvement merchants, helping them integrate POS financing into their omni-channel sales workflows-whether online, in-app, via associate-led tablets, or at the pro-desk.
  • Act as the primary point of coordination across internal teams, proactively identifying and helping resolve blockers to ensure timely execution.
  • Serve as an escalation point for complex account-related issues, working with internal teams to drive resolution and maintain customer trust.
  • Partner closely with Tier 2 Support to ensure effective handling of escalations and a high standard of responsiveness.
  • Ensure consistent, high-quality communication between ChargeAfter and merchant stakeholders.
  • Represent the "voice of the customer" internally, providing insights on performance, satisfaction, and opportunities for improvement.
  • Prepare for and lead QBRs and customer update meetings, delivering clear analysis, insights, and recommendations.
  • Contribute to building out repeatable B2B SaaS customer success processes, playbooks, health-scoring systems, and engagement models to support rapid scale.
  • Maintain a customer-first mindset while balancing business objectives and operational realities.

Requirements
  • 5+ years of experience managing enterprise or strategic accounts within a fast-paced B2B SaaS environment, with a proven track record of driving software adoption, product utilization, and high retention rates.
  • At least 2-3 years of proven experience within the Home Improvement Financing, or Point-of-Sale (POS) Consumer Lending ecosystem-A MUST. This includes direct familiarity with financing dynamics at the retail level (e.g., big-box hardware stores, furniture/appliance retailers) or specialized home services networks (e.g., HVAC, roofing, windows).
  • Deep understanding of consumer lending concepts, including promotional credit terms, multi-lender waterfall structures, credit application flows, approval rates, and funded volume.
  • Proven ability to build and maintain relationships with senior stakeholders and executive-level clients.
  • Strong ownership mindset with the ability to drive outcomes and navigate ambiguity.
  • Demonstrated ability to collaborate cross-functionally and drive alignment across Product, Engineering, and operational teams.
  • An analytical, data-driven mindset with experience tracking classic B2B SaaS KPIs (churn, product usage metrics, NRR) alongside merchant lending performance.
  • Strong communication and storytelling skills, with the ability to translate data into actionable insights.
  • Experience managing escalations and navigating complex customer issues.
  • Comfortable working in environments involving integrations, APIs, or technical platforms (deep technical expertise not required).
  • Collaborative team player with a proactive, solutions-oriented approach.

Apply