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Associate Practice Manager Jobs in Worcester, MA

Chestnut Dental

Practice Manager

Needham, MA · On-site

Position Summary The Practice Manager is responsible for overseeing the day-to-day operations for the Needham dental practice at Chestnut Dental Associates and is reporting directly to the Chief ...

Chestnut Dental

Practice Manager

Needham, MA · On-site

Position Summary The Practice Manager is responsible for overseeing the day-to-day operations for the Needham dental practice at Chestnut Dental Associates and is reporting directly to the Chief ...

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All JobsAssociate Practice JobsAssociate Practice Manager JobsAssociate Practice Manager Jobs in Worcester, MA

Associate Practice Manager information

See Worcester, MA salary details

$39.4K

$71.8K

$115.2K

How much do associate practice manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for associate practice manager in Worcester, MA is $71,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What does an associate practice manager do?

An Associate Practice Manager supports the daily administrative and operational functions of a medical or healthcare practice. They assist with tasks such as scheduling, staff supervision, patient relations, billing, and compliance with regulations. Their role is to ensure the practice runs smoothly and efficiently, often acting as a liaison between staff, providers, and patients. Additionally, they may help implement policies, manage resources, and resolve issues that arise in the office. This position is typically a stepping stone to a higher-level management role.

What are the key skills and qualifications needed to thrive as an associate practice manager?

To thrive as an Associate Practice Manager, you need strong organizational, leadership, and healthcare administration skills, often supported by a bachelor’s degree in healthcare management or a related field. Familiarity with practice management software, electronic health records (EHRs), and billing systems is typically required. Excellent communication, problem-solving, and team collaboration abilities help you manage staff and resolve operational challenges effectively. These skills and qualities ensure efficient practice operations, high patient satisfaction, and compliance with healthcare regulations.

What are the main responsibilities of an associate practice manager in supporting daily clinic operations?

An Associate Practice Manager typically oversees administrative and operational aspects of a healthcare clinic, such as scheduling, staffing, and patient flow. They work closely with clinical staff to resolve day-to-day challenges, ensure regulatory compliance, and maintain a high standard of patient service. The role often involves managing budgets, assisting with onboarding new team members, and implementing process improvements. Collaboration with physicians, nurses, and other administrative professionals is common to ensure smooth clinic operations and support overall practice goals.

What is the difference between Associate Practice Manager vs Practice Manager?

AspectAssociate Practice ManagerPractice Manager
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; some certifications preferredUsually holds a bachelor's or master's degree in healthcare management or related field; often has more extensive experience
Work EnvironmentSupports daily operations in clinics or medical offices under supervisionOversees multiple departments or entire practice, managing staff and operations
Employer & Industry UsageCommonly employed in healthcare clinics, outpatient facilities, and medical practicesFound in larger healthcare organizations, multi-location practices, or hospital outpatient departments

The Associate Practice Manager typically assists with daily administrative tasks and supports the Practice Manager. In contrast, the Practice Manager has broader responsibilities, including strategic planning, staff management, and overall practice oversight. The roles differ mainly in scope and experience level, with the Associate Practice Manager serving as a stepping stone toward the Practice Manager position.

Associate Practice Manager jobs near you
Infographic showing various Associate Practice Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,850 per year, or $34.5 per hour.

Practice Manager

Chestnut Dental

Needham, MA • On-site

Full-time

Re-posted 3 days ago

Job description


Position Summary

The Practice Manager is responsible for overseeing the day-to-day operations for the Needham dental practice at Chestnut Dental Associates and is reporting directly to the Chief Operating Officer.  The Practice Manager is responsible for ensuring exceptional patient care, operational efficiency, and team engagement. This role provides leadership to both administrative and clinical staff, partners closely with providers and staff to optimize scheduling and service delivery and ensures compliance with regulatory and organizational standards.

The Practice Manager drives production and performance goals, fosters a positive workplace culture, and supports the doctors in achieving overall practice objectives.

Essential Responsibilities

Operational Leadership

  • Oversee daily administrative and clinical operations, ensuring efficient workflows and exceptional patient experiences.
  • Manage and optimize the patient scheduling system to maximize productivity and resource utilization.
  • Monitor daily metrics and prepare weekly reports to guide strategic decision-making.
  • Lead and execute assigned projects to support practice growth and organizational initiatives.
  • Oversite of office financial performance, monitoring expenses, supply management and costs.

Team Leadership & Human Resources

  • Provide hands-on leadership and support to administrative (front desk) and clinical teams.
  • Works collaboratively with human resources and leadership on personnel matters, staffing, recruitment, hiring, training, compliance documentation, and performance management.
  • Conduct continuous performance assessments to ensure accuracy, efficiency, and professional development.
  • Lead daily huddles and regular staff meetings to promote communication, collaboration, and accountability.

Provider & Patient Relations

  • Build and maintain strong working relationships with doctors.
  • Lead monthly doctor meetings to review performance, address concerns, and align on goals.
  • Resolve patient issues in accordance with company policies, healthcare regulations, and dental board standards.

Compliance & Performance Management

  • Ensure regulatory compliance with HIPPA, OSHA and dental board requirements.
  • Monitor and drive performance benchmarks, including production, collections, and schedule efficiency.
  • Hold self and team accountable for meeting organizational expectations and deliverables.

Performance Benchmarks

  • Office Production
  • Office Collections
  • No-Show and Cancellation Rate (10% or less)
  • Schedule Utilization and Efficiency
  • Team Engagement and Retention

 

Qualifications & Experience

  • At least 7 years of dental practice management experience required
  • Experience with Open Dental software preferred
  • Project management experience strongly preferred
  • Strong understanding of dental office workflows, billing, and compliance

Leadership Competencies

  • Exceptional organizational and time management skills
  • Ability to manage multiple priorities simultaneously
  • Strong decision-making and problem-solving abilities
  • Demonstrated ability to lead by example
  • Ability to positively influence culture, morale, and team performance
  • Excellent communication and interpersonal skills

Education

  • Bachelor’s degree required
  • At least seven years of dental management experience required (clinical and administrative0
  • Open Dental Systems experience preferred
  • Project Management experience required

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