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Associate Patient Account Representative Jobs in Berwyn, IL

Medix

Patient Account Representative

Oak Brook, IL · On-site

$25 - $28/hr

Job Summary Our client is seeking a Patient Account Representative responsible for managing accounts receivable and claims management in a medical billing environment. The primary responsibilities ...

UHS

PATIENT ACCOUNTS REP

Streamwood, IL · On-site

$19.45 - $29.17/hr

Responsibilities PATIENT ACCOUNT REPRESENTATIVE FULL TIME The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by ...

Prime Healthcare

Patient Account Registrar

Evanston, IL · On-site

$15.50 - $22.45/hr

Evanston, IL The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and ...

Prime Healthcare

Patient Account Registrar

Chicago, IL

$20.74/hr

Chicago, IL The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and ...

Prime Healthcare

Patient Account Registrar

Chicago, IL · On-site

$17.05 - $23.19/hr

Chicago, IL The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and ...

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All JobsAssociate Patient Account Representative JobsAssociate Patient Account Representative Jobs in Berwyn, IL

Associate Patient Account Representative information

See Berwyn, IL salary details

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How much do associate patient account representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate patient account representative in Berwyn, IL is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.17 per hour, depending on experience, location, and employer.

What does an associate patient account representative do?

An Associate Patient Account Representative is responsible for managing and processing patient billing and payments in healthcare settings. They handle patient inquiries about bills, verify insurance coverage, resolve account discrepancies, and ensure accurate posting of payments. This role often requires strong communication skills, attention to detail, and knowledge of medical billing procedures. They also assist in following up on outstanding accounts and may coordinate with insurance companies or other departments to resolve billing issues.

What are the key skills and qualifications needed to thrive as an associate patient account representative?

To thrive as an Associate Patient Account Representative, you need a solid understanding of medical billing, insurance claims processing, and basic accounting principles, usually supported by a high school diploma or equivalent. Familiarity with billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations is often required. Strong attention to detail, problem-solving skills, and effective communication enhance your ability to resolve billing issues and interact with patients. These skills are crucial for ensuring accurate account management, timely payments, and positive patient experiences within healthcare organizations.

What are some common challenges faced by associate patient account representatives and how can they be managed?

Associate Patient Account Representatives often encounter challenges such as managing high volumes of patient inquiries, navigating complex insurance policies, and resolving billing discrepancies. Staying organized and maintaining clear communication with patients and insurance providers are key to overcoming these obstacles. Many organizations offer training and support systems to help representatives develop effective problem-solving skills and stay updated on policy changes. Building strong relationships with other departments, such as medical billing and customer service, can also help streamline the resolution of account issues.

What is the difference between Associate Patient Account Representative vs Medical Billing Specialist?

AspectAssociate Patient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, billing inquiriesProcessing insurance claims, coding, billing submissions

The Associate Patient Account Representative and Medical Billing Specialist roles share similar credentials and work environments, often collaborating within healthcare settings. While the representative focuses on managing patient accounts and addressing billing questions, the billing specialist primarily handles claim processing and coding. Both positions are essential for revenue cycle management and require knowledge of insurance procedures and healthcare billing practices.

What job categories do people searching Associate Patient Account Representative jobs in Berwyn, IL look for?

The top searched job categories for Associate Patient Account Representative jobs in Berwyn, IL are:

What cities near Berwyn, IL are hiring for Associate Patient Account Representative jobs?

Cities near Berwyn, IL with the most Associate Patient Account Representative job openings:

Associate Patient Account Representative jobs near you

EMS Patient Account Representative

Superior Air-Ground Ambulance Service, Inc.

Elmhurst, IL • On-site

$20 - $23/hr

Full-time

Re-posted 17 days ago

Superior Ambulance Service rating

6.8

Company rating: 6.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

EMS Patient Account Representative  (Spanish Bilingual - Required)

The EMS Patient Account Representative is responsible for working directly with the patients and their health insurance to resolve open balances.  This could include but not limited: utilizing payer portals to check claim status, updating patients’ insurance policy, reviewing / updating the ICD-10 code listed, working CMS1500, talking to attorneys and processing payments.

All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.


Responsibilities of the EMS Patient Account Representative

  • Places and receives calls regarding billing insurance questions and other patient service activities.
  • Process accounts according to the action required to resolve account balances.
  • Comfortable communicating with any caller including customers, agencies, facilities, and hospitals.
  • Employ one-step resolution practices for clients and patients through open lines of communication.
  • Research patient accounts to verify all health insurance coverages.  Audit patient accounts to verify proper billing process was followed.
  • Screen and professionally address emails, faxes, and other correspondence including mail.
  • Ensure accuracy in data entry and consistent attention to detail.
  • Collect outstanding balances as well as identify, address, and resolve account discrepancies while following company policy and procedures as well as billing policies and procedures.
  • Demonstrates knowledge and compliance of insurance, local, state, and federal billing.
  • Ability to complete tasks efficiently both individually and in a group environment.
  • Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.
  • Must be able to scan and input information from hospital faxes to update accounts to be billed.
  • Must be able to bill insurance by paper claims and follow all guidelines by individual payors.
  • Must be able to review patient mail and attach documents to patient accounts with all verifiable information.

Qualifications of the EMS Patient Account Representative

 

  • College preferred but not required.
  • Minimum two years’ experience in customer care, account management or similar role.
  • Ability to read and understand the Explanation of Benefits or Electronic Remittance Advice.
  • Understands the difference between rejections and denials as well as working accounts.
  • Healthcare knowledge is preferred.
  • Must be a quick learner and motivated individual with excellent verbal communications skills.
  • Fluency in Spancish is required. 
  • Ability to “Multi-task” and manage spurs of high call volume
  • Positive, can-do attitude and with good judgement demonstrating ability to de-escalate
  • Ability to receive and implement feedback.

Computer and Office Qualifications of the EMS Patient Account Representative

 

  • Computer literacy is a must; Typing skillset of at least 45 WPM minimum
  • Experience working in an active office environment.
  • Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously.
  • Must be able to sit / stand for 8 hours minimum in an office environment
  • Must be able to use Word, Excel, Email, Chat Applications, workflow sites and other software applications.
  • Must be able to read, comprehend, and apply job-related rules, policies, and procedures.

USD $20.00 - USD $23.00 /Hr. rates offered based on years of experience

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