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Associate Partner Success Manager Jobs in Utah (NOW HIRING)

Paramify

Client Success Manager

Lehi, UT · On-site

About the job We are seeking a driven Client Success Manager who thrives in dynamic, high-growth ... Proactively identify opportunities for account growth and renewal, partnering with sales on ...

Morgan Stanley

Equity Plan Success Manager

Sandy, UT · On-site

Morgan Stanley is seeking a Client Success Manager to oversee client engagement and support for ... Ideal candidates will have at least 1-5 years of experience in customer service and an associate ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

$95K - $120K/yr

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep ... AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep ... AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

... lasting partnerships that contribute to LoanPro's growth and success. Essential Job Functions ... Manage common escalations by developing initial action plans and proactively working with team ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

... lasting partnerships that contribute to LoanPro's growth and success. Essential Job Functions ... Manage common escalations by developing initial action plans and proactively working with team ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

... lasting partnerships that contribute to LoanPro's growth and success. Essential Job Functions ... Manage common escalations by developing initial action plans and proactively working with team ...

Vontier

Lead Customer Success Manager

Salt Lake City, UT · On-site

$96K - $124K/yr

Influence business priorities by representing customer needs and partnering with Product ... success manager, account management, marketing or technology role required * 5+ years experience ...

Pear

Customer Success Manager - Piston

Lehi, UT · On-site

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend ...

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Associate Partner Success Manager information

What cities in Utah are hiring for Associate Partner Success Manager jobs?

Cities in Utah with the most Associate Partner Success Manager job openings:

Customer Success Manager (CSM)

Pleasant Grove, UT • On-site

Allied USA
Health Care and Social Assistance • 51 - 200 employees
Learn more about Allied USAexternal

$17 - $20/hr

Full-time

PTO

Re-posted 8 days ago

Key responsibilities

  • Cultivate and nurture strong relationships with customers to understand their needs and challenges.

  • Guide new clients through the onboarding process to ensure a successful start with Allied USA.

  • Provide prompt support to address customer inquiries, troubleshoot issues, and resolve challenges.

Job description

Are you passionate about customer satisfaction and driven to build strong, long-lasting relationships? Do you thrive on understanding clients' needs and providing exceptional support to help them achieve their goals? If so, we have an exciting opportunity for you as a Customer Success Manager at Allied USA!


About Allied USA: Allied USA is the largest privately owned medical waste management company in the country as well as the fastest growing medical waste management company in the United States.  We pride ourselves on building lasting partnerships with our clientele.


Job Description: As a Customer Success Manager, you will be the primary point of contact for our valued clients. You will play a pivotal role in ensuring their overall satisfaction, success, and retention. Your primary responsibilities will include:

  1. Relationship Management: Cultivate and nurture strong relationships with customers to understand their unique business objectives, challenges, and requirements.
  2. Client Onboarding: Guide new clients through a seamless onboarding process, ensuring they are set up for success from the beginning of their journey with Allied USA.
  3. Customer Support: Provide prompt and effective assistance to customers, addressing inquiries, troubleshooting issues, and resolving any challenges they may encounter.
  4. De-escalation: Demonstrate exceptional de-escalation techniques to handle challenging situations and ensure the best possible resolution for our customers, partners, and the company.
  5. Customer Advocacy: Act as the voice of the customer within Allied USA, advocating for their needs and providing feedback to our product and service teams.
  6. Renewals and Upsells: Identify upsell opportunities and work with the appropriate departments to drive revenue growth. Ensure successful customer renewals through proactive engagement.


Requirements:

  • Previous experience in customer success, account management, or related roles.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to understand and analyze customer needs, driving towards solutions and results.
  • Demonstrate experience in building and maintaining strong customer relationships.
  • Proven track record of meeting and exceeding customer satisfaction and retention goals.
  • Analytical mindset with the ability to leverage data to drive decisions.
  • Proficiency in Microsoft, Google Suite, QuickBooks, all a plus.
  • Dependable and reliable for an in-office position in Lehi, Utah Monday through Friday from 8:00 a.m. to 5:00 p.m. with a one-hour lunch.
  • Able to handle multiple phone calls and emails per day without hesitation.


To apply, please submit your updated resume for the Customer Success Manager position at Allied USA. We look forward to welcoming you to our team!


Compensation, Benefits, and Perks:


  • Competitive compensation (DOE) ranging from $17.00-$20.00. 

  • Monday to Friday only

  • PTO benefits

  • Drinks, snacks, team building lunches & activities

  • Potential for commissions and bonuses.