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Associate Operations Support Analyst Jobs in Texas

ClinDCast LLC

Operational Support Analyst

Plano, TX · On-site

Manage and support Adobe Admin Console operations. * Troubleshoot Adobe licensing, provisioning ... Perform log analysis and root-cause investigation. * Collaborate with IAM, Product, and Support ...

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Associate Operations Support Analyst information

What does an associate operations support analyst do?

An Associate Operations Support Analyst is responsible for supporting the operational functions of an organization by monitoring processes, resolving issues, and ensuring the smooth execution of daily activities. They analyze data, generate reports, and collaborate with different departments to improve efficiency and address operational challenges. This entry-level role often involves troubleshooting problems, implementing solutions, and assisting with the documentation of procedures and best practices.

What are the key skills and qualifications needed to thrive as an associate operations support analyst?

To thrive as an Associate Operations Support Analyst, you need solid analytical abilities, attention to detail, and a relevant degree such as business, information systems, or a related field. Familiarity with data analysis tools, ticketing systems, databases, and sometimes ITIL certification is typically expected. Strong problem-solving skills, communication, and the ability to collaborate effectively with cross-functional teams help you stand out. These competencies are crucial for efficiently resolving operational issues, supporting business processes, and ensuring smooth day-to-day operations.

What are the most common challenges faced by an associate operations support analyst, and how can I prepare for them?

As an Associate Operations Support Analyst, you will often encounter challenges such as managing multiple high-priority requests simultaneously and troubleshooting system or process issues under tight deadlines. Being proactive in communication, developing strong organizational skills, and familiarizing yourself with key operational tools can help you stay ahead. You'll also need to adapt quickly to changes in procedures or technologies, so a willingness to learn and collaborate with cross-functional teams is essential for success in this role.

What cities in Texas are hiring for Associate Operations Support Analyst jobs?

Cities in Texas with the most Associate Operations Support Analyst job openings:

Operations Support Analyst

San Antonio, TX

University Health
See more jobs at University Healthexternal

Full-time

Medical

Re-posted 21 days ago

University Health System (San Antonio) rating

8.0

Company rating: 8.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

POSITION SUMMARY/RESPONSIBILITIES
Responsible for configuration, implementation of new and changes to existing configuration. Subject Matter Expert on assigned subsystem and works collaboratively with other areas of CFHP to determine change needed, impact on other areas (i.e. Membership, Finance, Claims, HSM, Network Management ) and to ensure accurate configuration. Provide staff training, responsible for issue resolution and testing changes to existing software used in business operations and reporting. Manages medium priority projects working with Configuration Manager or Sr. Configuration Analyst.

EDUCATION/EXPERIENCE
Bachelor's degree in a related field is required. Two (2) years of relatable experience may be accepted in lieu of degree. Three (3) years experience on AMISYS with expertise in two or more subsystems or equivalent experience in a health insurance environment. Three (3) years claims processing experience or equivalent experience in a health insurance environment. Expertise in one AMISYS subsystem preferred. Knowledgeable in all Microsoft Office Products required. Experience in health plan operations, information systems preferred. Understanding of procedure and diagnosis codes and basic benefits design preferred. Must have intermediate Microsoft Word/ Excel/ Visio skills. Experience with the following is preferred:

  • Cognizant/TriZetto QNXT
  • ZeOmega Jiva
  • Amisys Advance
  • TCS Acuity
  • Basic Microsoft SQL

What University Health System (San Antonio) employees say

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