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Associate Operations Support Analyst Jobs in Missouri

TSMG

UAS Operations Support Specialist

Saint Louis, MO

$50K - $67K/yr

This role focuses on ground operations, aircraft readiness, logistics support, and operational ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

TSMG

UAS Operations Support Specialist

Saint Louis, MO · On-site

$50K - $67K/yr

This role focuses on ground operations, aircraft readiness, logistics support, and operational ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

TSMG

UAS Operations Support Specialist

Saint Louis, MO · On-site

$50K - $67K/yr

This role focuses on ground operations, aircraft readiness, logistics support, and operational ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Washington University of St. Louis

$25.47 - $39.49/hr

This role contributes directly to operational excellence providing consultation, analytical support ... Associate degree Certifications /Professional Licenses : Part 107 Certification - Federal Aviation ...

Acosta

Senior Operations Support Specialist

Saint Louis, MO · On-site

$50K - $67K/yr

... associates/managers. Walmart Volt inventory software administration, Premium 360, onboarding, and eLearning support. Assists new employees and peers with daily OSC operations. Other duties as ...

Netskope

IT Support Analyst

Saint Louis, MO · On-site

AI-Powered Support Operations * Act as primary point of contact for internal employee IT issues via ... Analyze ticket trends weekly using dashboards and AI-assisted reporting; surface insights to the ...

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Associate Operations Support Analyst information

What does an associate operations support analyst do?

An Associate Operations Support Analyst is responsible for supporting the operational functions of an organization by monitoring processes, resolving issues, and ensuring the smooth execution of daily activities. They analyze data, generate reports, and collaborate with different departments to improve efficiency and address operational challenges. This entry-level role often involves troubleshooting problems, implementing solutions, and assisting with the documentation of procedures and best practices.

What are the key skills and qualifications needed to thrive as an associate operations support analyst?

To thrive as an Associate Operations Support Analyst, you need solid analytical abilities, attention to detail, and a relevant degree such as business, information systems, or a related field. Familiarity with data analysis tools, ticketing systems, databases, and sometimes ITIL certification is typically expected. Strong problem-solving skills, communication, and the ability to collaborate effectively with cross-functional teams help you stand out. These competencies are crucial for efficiently resolving operational issues, supporting business processes, and ensuring smooth day-to-day operations.

What are the most common challenges faced by an associate operations support analyst, and how can I prepare for them?

As an Associate Operations Support Analyst, you will often encounter challenges such as managing multiple high-priority requests simultaneously and troubleshooting system or process issues under tight deadlines. Being proactive in communication, developing strong organizational skills, and familiarizing yourself with key operational tools can help you stay ahead. You'll also need to adapt quickly to changes in procedures or technologies, so a willingness to learn and collaborate with cross-functional teams is essential for success in this role.
Infographic showing various Associate Operations Support Analyst job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Operations Support Intermediate Analyst - C11 - O'Fallon, MO

O Fallon, MO • On-site

Citigroup, Inc.
Banking and Credit Intermediation • 5 - 10K employees
Learn more about Citigroup, Inc.external

$64K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Perform financial, statistical, and operational studies using analytical skills and data analysis tools.

  • Interpret data and results to support operational decision-making and process improvements.

  • Create, interpret, and distribute specialized MIS reports to various teams and organizations within Citi.

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

39th of 176 rated banks

Job description

The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
  • Interpret data and results based on the analysis of information and application of professional judgement
  • Apply project management to assist operational projects as assigned
  • Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise
  • Provide informal guidance and training to new and lower-level team members, as needed
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Performing Quarterly Attestation of accounts in eRecon as an Account Owner delegate
  • Creating, interpreting, and distribution of specialized MIS Reporting to multiple teams and organizations within Citi.
  • Performing monthly, quarterly, and yearly High Risk Account variance analysis through use of MIS, General Ledger, and Subledger data.
  • Interaction with the North American Controller teams to diagnose, troubleshoot, and resolve Ledger exceptions.
  • Interaction with Fraud, Retail Bank Branch Network, Private Bank, and International Personal Banking teams.

Qualifications:
  • 2-5 years of relevant experience
  • Proficient in Microsoft Office
  • High level knowledge of related to industry standards and practices
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Experience with Citi General Ledger Applications with a focus on inquiry framework and P2P
  • Experience in Account Ownership for Balance Sheet accounts
  • Experience with Reconciliation systems a plus
  • Background in Entitlement Control

Education:
  • Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Grade: C11
Location: O'Fallon, MO
Job Family Group:
Operations - Core
Job Family:
Operations Support
Time Type:
Full time
Primary Location:
Ofallon Missouri United States
Primary Location Full Time Salary Range:
$64,620.00 - $90,180.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Oct 25, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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