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Associate Operations Manager Jobs in Coventry, RI

The Operations Associate maintains primary responsibility for all operational elements of a small ... Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must ...

The Operations Associate maintains primary responsibility for all operational elements of a small ... Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must ...

Ensure operations follow agency policies and all regulatory requirements. Promote community ... Supervise Early Intervention Associates as required by CT Birth to Three Policies. * Attend ...

Assigns associates to duties, coaching through projects daily tasks and guest interaction. * Actively and efficiently responds to guest and client feedback, with report to the operations manager to ...

Catering Supervisor(s) and Catering Operations Manager Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. * Oversee ...

Assigns associates to duties, coaching through projects daily tasks and guest interaction. * Actively and efficiently responds to guest and client feedback, with report to the operations manager to ...

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

External Research Operations Associate Location: Groton, CT Type: Contract Compensation: $25-$29.40 ... Experience with scientific data workflows, data management, and data QC in a research or screening ...

Showing results 41-60

Associate Operations Manager information

See Coventry, RI salary details

$11

$25

$51

How much do associate operations manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for associate operations manager in Coventry, RI is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.52 per hour, depending on experience, location, and employer.

What are some typical challenges an associate operations manager may face when coordinating cross-departmental projects?

Associate Operations Managers often encounter challenges such as aligning priorities between departments, managing communication gaps, and ensuring timely delivery of shared objectives. Successfully navigating these issues requires strong organizational and interpersonal skills, as well as the ability to adapt to shifting project requirements. Proactively fostering collaboration and maintaining transparency with all stakeholders helps mitigate these challenges and ensures smooth project execution.

What are the key skills and qualifications needed to thrive as an associate operations manager, and why are they important?

To thrive as an Associate Operations Manager, you need strong organizational, analytical, and leadership abilities, often supported by a bachelor's degree in business or a related field. Familiarity with project management software, ERP systems, and data analysis tools is typically required. Exceptional communication, problem-solving, and team collaboration skills set outstanding candidates apart. These competencies are crucial for ensuring efficient operations, effective team management, and the achievement of organizational objectives.

What is the difference between Associate Operations Manager vs Operations Supervisor?

AspectAssociate Operations ManagerOperations Supervisor
ResponsibilitiesSupports operational strategies, manages teams, assists in process improvementsOversees daily operations, manages staff, ensures workflow efficiency
Required CredentialsBachelor's degree, relevant certifications often preferredHigh school diploma or equivalent, leadership experience beneficial
Work EnvironmentOffice setting, cross-department collaborationWarehouse, retail, or manufacturing floors
Industry UsageCommon in corporate and logistics sectorsPrevalent in retail, manufacturing, and distribution

The Associate Operations Manager and Operations Supervisor roles share similarities in overseeing daily activities and requiring leadership skills. However, the Associate Operations Manager typically focuses on supporting broader operational strategies and may require a higher level of education or certifications. The Operations Supervisor is more hands-on, managing daily workflows directly on the ground. Both roles are essential for maintaining efficient operations within their respective environments.

What does an associate operations manager do?

An associate operations manager supports the daily functions of a company's operations by coordinating teams, overseeing processes, and ensuring efficiency. They often assist with implementing policies, managing schedules, and using tools like ERP systems to optimize workflow. This role typically requires strong organizational skills and knowledge of operational procedures.

What are popular job titles related to Associate Operations Manager jobs in Coventry, RI?

For Associate Operations Manager jobs in Coventry, RI, the most frequently searched job titles are:

What job categories do people searching Associate Operations Manager jobs in Coventry, RI look for?

The top searched job categories for Associate Operations Manager jobs in Coventry, RI are:

Infographic showing various Associate Operations Manager job openings in Coventry, RI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,184 per year, or $25.6 per hour.

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Posted 11 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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