Associate Operations Manager Jobs in Charlotte, NC

• About this role:
  Wells Fargo is seeking a Associate Operations Processor as part of the Wire Transfer department. Learn more about the career areas and business divisionsat wellsfargojobs.com
  The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately
• In this role, you will:

• Support Operations in completing complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Perform complex operational and customer support initiatives within Operations functional area
• Apply technical knowledge and expertise to perform work and action requests
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
  Required Qualifications:
• 6+ Months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  Desired Qualifications:
• Experience in wire services
• Production/operations experience
• QC/QA experience
• Working knowledge of GSMOS, Fircosoft
• MS Office skills and experience including Word and Excel
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Strong attention to detail and accuracy skills
• Ability to work effectively in a team environment
• Knowledge and understanding of Office of Foreign Asset Control (OFAC) compliance
• Ability to work with limited supervision
  Job Expectations:
• Must be able to attend full duration of required training period (3 weeks M-F 8AM-5PM)
• Ability to work additional hours as needed
• Must work on-site at the location posted with a hybrid schedule requiring a minimum three days per week in-office

• Schedule: Monday-Friday 10:00am-7:00pm(hybrid)
  Location: 1525 W W T Harris Blvd CHARLOTTE NC

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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