Associate Operations Engineer Jobs in Toronto, ON

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we're passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matcheddefined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description:

Hiring Range: $130,000-$150,000

Please note that this position's classification is under review through the AMAPCEO job evaluation process. The hiring range remains unchanged.

PURPOSE OF POSITION

TheLeadInfrastructureArchitectplays a key role in shaping and maintaining FSRA's hybrid cloud environment. This role provides technical leadershipand oversightto ensure the organization's technology platforms are secure, stable, and built to scale with FSRA's modernization goals. The position focuses ondeveloping andmaintaininga reliable and well-governed infrastructure foundation that supports FSRA's day-to-day operations and long-term digital transformation.

KEY RESPONSIBILITIES

Strategic Planning & Leadership:

• Establishesandmaintainscloud architecture governance, including resource standards, tagging conventions, cost controls, and security guardrails.

• Leads long-term infrastructure roadmapstrategicplanning in partnership with enterprise architecture and business leadership.

• Buildsscalable, secure, and cost-optimized environments that support enterprise platforms such as Dynamics 365, Power Platform, and Office 365.

• Leads end-to-endcapacity forecasting and scaling strategies.

• Oversees enterprise performance engineering, capacity planning, and automated scaling strategies to ensure high availability and resilience.

• Establishesproactive observability and alerting using Azure Monitor, Application Insights, or similar tools.
  

Automation & Efficiency

• Leads enterprise automation initiatives using PowerShell, Azure Automation, andIaC(Terraform/Bicep) toeliminatemanual tasks and increase deployment consistency.

• StrengthensFSRA's security posture through effective identity management, access control, encryption, and data protection.

• Maintainsenterprisedisaster recovery, backup, and failover plans to support business continuityin a hybrid environment.
  

Technical Expertise & Problem Solving

• Establishes reliability engineering practices, such as SLIs, SLOs, error budgets, and post-incident reviews.

• Leads architecture reviews and technical governance boards, ensuring alignment with engineering standards.

• Establishes and overseeslifecycle management for infrastructure platforms (patching strategy, end-of-life planning, modernization).

• Operatesas the technical lead for infrastructure delivery, mentoring engineers and guiding solution design and implementation.

• Leads major incident response, conductingroot cause analysis, and drivinglong-term corrective actions across teams.

• Defines andmaintainsinfrastructure standards, patterns, and documentation to guide consistent, high-quality delivery.

• Aligns infrastructurestrategies andoperations with compliance and audit standards, ensuring policies are followed and controls are enforced.

• Owns key components of the infrastructure modernization roadmap and leads feasibility evaluations,PoCs, and adoption strategies.
  

Collaboration & Communication:

• Works closely with architecture, development, and data teams to plan environments, coordinate releases, andmaintainreadiness.

• Collaborateswith cross-functional teams, stakeholders (including senior management and external vendors), to define requirements,provideexpert advice, and ensure effective project delivery and issue resolution.

• Interactswith vendors and managed service providersensuring SLAs are met and evaluates vendor capabilities against strategicobjectives.
  

QUALIFICATIONS

Education and Experience

• Postsecondarydegree in information technology, Computer Science, ora relatedfield.

• 10+ years ofprogressiveexperience in infrastructure engineering, including at least 5 years in a senior or lead technical rolewith a strong focus on design, implementation, and maintenancewithin an enterprise or hybrid cloud environment.

• Certifications:Azure Solutions Architect Expert, Azure AdministratorAssociate,Azure DevOps Engineer Expert, Terraform Associate.Microsoft 365 Enterprise Administrator Expert,an asset.

• Extensivehands-on experience with Microsoft Azure (IaaS, PaaS, networking, identity, automation, monitoring, and cost optimization).
  

Knowledge & Skills

• Strongexpertiseacross core infrastructure domains: networking,compute, storage, virtualization, identity, and security.

• Deep understanding of hybrid cloud architectures, high availability, scalability, and resilience patterns.

• Demonstrated ability to think strategically about infrastructure needs and align them with organizational goals.

• Deep knowledge of enterprise infrastructure, including cloud computing (Azure/AWS), networking, and data center operations.

• Strong understanding of Active Directory, Azure AD, DNS, firewalls, and virtual networking.

• Experience supporting and integrating Dynamics 365, Power Platform, and Office 365 within enterprise environments.

• Knowledge of backup, disaster recovery, and business continuity planningfor an enterprise hybrid environment.

• Working knowledge of security best practices, audit and complianceframeworks, and zero-trust principles.

• Ability to lead teams,provideexpert advice, and communicate effectively with both technical and non-technicalexecutivestakeholders.

• Strong skills in project planning,control, andbudget management, and architectural governance skills.

• Excellent analytical and communication skills, with a collaborative, problem-solving approach.
  

*Please note that this position will close at 12AM on the expiry date*

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