Associate Network Engineer Jobs in Troy, MI (NOW HIRING)

1999 Network Engineer

Position Summary

The Network Engineer serves as the lead technical resource for network architecture, administration, and security across both on-premises and Microsoft Azure environments. This role is heavily focused on network engineering responsibilities, including the design, support, optimization, and troubleshooting of LAN/WAN, wireless, firewall, and cloud networking solutions.

As part of a collaborative and lean IT team, this individual will also provide secondary support for infrastructure-related functions such as server administration, workstation support, and occasional help desk escalation assistance during high-demand situations. Strong communication and customer service skills are essential, as this role supports both internal users and external managed service clients.

Core Network Engineering Responsibilities

(Primary Focus / Required Expertise)

• Design, implement, maintain, and troubleshoot enterprise network infrastructure utilizing Meraki and Azure networking technologies in both physical and virtual environments
• Develop and maintain detailed network documentation covering TCP/IP, DNS, DHCP, NAT, VLANs, subnetting, ISP redundancy, and OSI model concepts
• Lead network improvement initiatives focused on performance, scalability, resiliency, and security
• Design, deploy, and support LAN, WAN, WLAN, and MAN environments including routing and switching protocols such as BGP, OSPF, and EIGRP
• Configure, monitor, and troubleshoot firewalls, VPNs, ACLs, network segmentation, Spanning Tree, and RADIUS authentication
• Support wireless infrastructure and troubleshoot authentication methods and Wi-Fi standards including 802.11 a/b/g/n/ac/ax
• Perform network monitoring, performance analysis, and capacity planning using tools such as Wireshark, PRTG, SNMP, NetFlow, and Syslog
• Execute both scheduled and emergency maintenance on network systems and participate in outage and incident response activities
• Evaluate, implement, and coordinate network upgrades, changes, and reconfigurations while minimizing downtime
• Maintain accurate diagrams, standards, operational procedures, and technical documentation
• Coordinate with vendors, carriers, service providers, and ISPs regarding equipment, circuits, and support escalations
• Effectively manage priorities, projects, and deadlines within a small-team IT environment
• Operate independently with minimal supervision while serving as the primary technical resource for network-related initiatives

Infrastructure & Systems Support

(Secondary / Backup Responsibilities)

• Provide backup support and troubleshooting for Windows servers, virtualization platforms, and core infrastructure services as needed
• Assist with workstation deployment, maintenance, and troubleshooting during high-volume periods or staffing gaps
• Support onboarding and offboarding processes including account setup, access management, and hardware coordination
• Contribute to backup, disaster recovery, and business continuity planning for network-connected systems

Help Desk & Team Collaboration

(Occasional / As Needed)

• Serve as a Tier 3 escalation resource for advanced network and infrastructure-related support issues
• Assist with help desk ticket triage or incoming support calls during outages, peak activity, or staffing shortages
• Collaborate and cross-train with desktop support, LAN administrators, and service desk personnel to promote operational continuity
• Participate in the development and improvement of IT procedures, workflows, and operational standards

Education & Experience

• Bachelor’s degree or equivalent combination of education and related experience preferred
• 5–10 years of hands-on experience in network engineering, administration, or related infrastructure support roles
• Strong experience with Meraki networking technologies and Azure VNET environments is required

Technical Skills

To perform successfully in this role, candidates should possess experience with:

• Microsoft Office applications
• Network and infrastructure monitoring tools
• Database and internet-based applications
• Technical documentation and design software
• General systems administration and troubleshooting tools

Certifications Preferred

• Azure Network Engineer Associate
• CompTIA Network+
• CompTIA Security+

Travel Requirements

• Occasional local travel within the Metro Detroit area may be required.