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Associate Microsoft Intune Jobs in Naperville, IL

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$120 - $170/hr

Administer Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, Egnyte, and related cloud ... Geo-Logic Associates is an Equal Opportunity Employer. All qualified applicants will receive ...

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$120K - $170K/yr

Administer Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, Egnyte, and related cloud ... Geo-Logic Associates is an Equal Opportunity Employer. All qualified applicants will receive ...

Armaninollp

Senior Cloud & Security Engineer

Chicago, IL · Hybrid

$118K - $161K/yr

Expertise with Microsoft security and compliance technologies, including Entra ID, Defender, Intune ... Industry certifications such as Azure Solutions Architect Expert, Azure Administrator Associate ...

MatchPoint

Infrastructure Engineer

Downers Grove, IL · On-site

$50 - $60/hr

Experience with Microsoft Systems Center Configuration Manager (SCCM) and Intune. * Experience with ... Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

Expert-level administration of the M365 ecosystem (Intune, Teams, Exchange Online) Server Hardware ... Microsoft Certified: Windows Server Hybrid Administrator Associate * VMware Certified Professional ...

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All JobsAssociate Microsoft Intune JobsAssociate Microsoft Intune Jobs in Naperville, IL

Associate Microsoft Intune information

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How much do associate microsoft intune jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate microsoft intune in Naperville, IL is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.62 per hour, depending on experience, location, and employer.

What is an associate Microsoft Intune?

An Associate Microsoft Intune is an IT professional who specializes in the deployment, configuration, and management of Microsoft Intune, a cloud-based service that focuses on mobile device and application management. Their role often includes supporting organizations in securing and managing devices, ensuring compliance, and helping users access company resources securely from anywhere. They work closely with IT teams to implement Intune policies, troubleshoot issues, and keep devices up to date. This position is ideal for those starting out in enterprise mobility and security administration.

What are the key skills and qualifications needed to thrive as an associate Microsoft Intune?

To thrive as an Associate Microsoft Intune specialist, you need a foundational understanding of mobile device management (MDM), endpoint security, and Windows operating systems, often supported by a relevant degree or Microsoft certifications like MS-102 or SC-900. Familiarity with the Microsoft Intune platform, Azure Active Directory, and Office 365 administration is typically required. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These skills and qualities are essential for ensuring secure and efficient device management in modern enterprise environments.

What are some common challenges faced by associate Microsoft Intune professionals, and how can they be effectively addressed?

Associate Microsoft Intune professionals often encounter challenges such as managing diverse device types, ensuring security compliance, and troubleshooting deployment issues. Effective communication with end users and IT teams is essential to resolve configuration or access problems promptly. Staying updated with the latest Intune features and best practices, along with leveraging Microsoft’s extensive documentation and support channels, can greatly assist in overcoming these challenges. Collaborating closely with senior administrators and participating in regular team knowledge-sharing sessions also helps in building expertise and confidence.

What is the difference between Associate Microsoft Intune vs Microsoft Endpoint Manager Administrator?

AspectAssociate Microsoft IntuneMicrosoft Endpoint Manager Administrator
CertificationsMicrosoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Endpoint Manager Administrator Associate; Microsoft 365 Certified: Enterprise Administrator Expert
Work EnvironmentSupport and manage device management, security policies, and app deployment primarily using Microsoft IntuneOversee endpoint management across Microsoft Endpoint Manager, including Intune and Configuration Manager
Industry UsageCommon in organizations deploying Microsoft 365 and cloud-based device managementUsed in enterprises managing complex endpoint environments with integrated tools

The Associate Microsoft Intune role focuses on deploying and managing devices via Intune, while the Microsoft Endpoint Manager Administrator handles broader endpoint management, including Intune and Configuration Manager. Both roles require similar certifications and work in cloud-based or enterprise environments, but the Endpoint Manager Administrator has a wider scope of responsibilities.

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Associate Microsoft Intune jobs near you

Sr. IT Help Desk Analyst

Knowles Corporation

Itasca, IL • On-site

Full-time

Posted yesterday

New

Job description

SUMMARY DESCRIPTION:
We are looking for an experienced and customer-focused Senior Helpdesk Analyst with 6-8 years of hands-on IT support experience to join our IT Department. The successful candidate will provide advanced end-user support, resolve complex desktop and application issues, mentor junior support staff, and help drive service quality across endpoint, Microsoft 365, account administration, and workplace technology support.
Key Responsibilities:
  • Advanced Helpdesk Support:
    • Deliver high-level technical support for C-Suite Executives, including troubleshooting, technology assistance and effective & clear communication throughout issue resolution.
    • Provide technical support for hardware, software, operating systems, and network-related issues.
    • Troubleshoot and resolve complex incidents involving Microsoft 365, Outlook, Teams, VPN, printers, remote access, and line-of-business applications.
    • Manage user accounts, permissions, group memberships, and access requests in Active Directory and related systems.
    • Support onboarding, offboarding, workstation provisioning, software installations, device replacements, and user setup activities.
    • Own incidents through resolution, ensuring timely follow-up, strong customer communication, and accurate ticket updates.

  • Escalation & Problem Resolution:
    • Act as a senior escalation point for unresolved service desk issues and recurring technical problems.
    • Perform root cause analysis for common incidents and recommend long-term fixes to improve service stability.
    • Coordinate with infrastructure, security, networking, and application teams to resolve cross-functional technical issues.
    • Identify trends in support tickets and recommend improvements to reduce repeat incidents and improve end-user experience.

  • Endpoint & Workplace Technology Support:
    • Support desktop, laptop, mobile device, and peripheral lifecycle management including deployment, maintenance, upgrades, and retirement.
    • Assist with endpoint configuration, patching, encryption compliance, and standard software deployment processes.
    • Maintain and troubleshoot workplace technologies including conference room equipment, collaboration tools, and printing solutions.

  • Service Excellence & Team Collaboration:
    • Mentor junior helpdesk technicians by sharing technical knowledge, troubleshooting approaches, and customer service best practices.
    • Contribute to knowledge base articles, standard operating procedures, and user support documentation.
    • Help enforce service desk processes, ticket quality standards, and SLA-focused support practices.
    • Participate in IT projects, refresh initiatives, rollouts, and continuous improvement efforts.

  • Security & Compliance Support:
    • Support security-related tasks such as access reviews, endpoint protection checks, phishing escalation, and policy-aligned troubleshooting.
    • Escalate suspicious activity and assist with remediation steps in coordination with senior IT or security teams.

Qualifications:
  • 6-8 years of experience in IT helpdesk, desktop support, or service desk roles in an enterprise environment.
  • Strong experience supporting Windows devices, Microsoft 365, Outlook, Teams, printers, VPN, remote support tools, and user account administration.
  • Hands-on experience with Active Directory, ticketing systems, hardware troubleshooting, software deployment, and endpoint support processes.
  • Proven ability to diagnose and resolve complex technical issues while managing multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills with a customer-first mindset is a must.
  • Experience mentoring junior team members and working collaboratively across IT teams.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent practical experience will be considered.
  • Must be a US citizen

Preferred Skills (Not Required):
  • Experience with endpoint management tools such as Microsoft Intune, SCCM, or similar platforms.
  • Familiarity with ServiceNow or other enterprise IT service management tools.
  • Working knowledge of basic networking, cybersecurity tools, and endpoint protection platforms.
  • Experience with scripting or automation tools such as PowerShell to streamline support tasks

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