We are looking for a highly organized and proactive Customer Service Manager to oversee and elevate the client experience across the entire customer journey -- from new lead to closing and long-term ...
Quick apply
We are looking for a highly organized and proactive Customer Service Manager to oversee and elevate the client experience across the entire customer journey -- from new lead to closing and long-term ...
Customer Service Manager
Tampa, FL · Hybrid
Overview The Customer Service Manager is responsible for the performance of the Customer Service Representatives, facilitating the sale of stock items to Chadwell Supply customers, as well as ...
Customer Service Manager
Tampa, FL · Hybrid
Overview The Customer Service Manager is responsible for the performance of the Customer Service Representatives, facilitating the sale of stock items to Chadwell Supply customers, as well as ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Customer Service Manager
Tualatin, OR · On-site
Under the direction of the Regional VP , the Customer Service Manager will profit and loss of the facility, supervise the inside sales team, respond to customer inquiries regarding products and ...
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Customer Service Manager
Tualatin, OR · On-site
Under the direction of the Regional VP , the Customer Service Manager will profit and loss of the facility, supervise the inside sales team, respond to customer inquiries regarding products and ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Customer Service Manager The Customer Service Manager plays a critical role in connecting customers, production, and supply chain operations to ensure outstanding service and reliable delivery. You ...
Customer Service Manager The Customer Service Manager plays a critical role in connecting customers, production, and supply chain operations to ensure outstanding service and reliable delivery. You ...
Customer Service Manager
Warrenton, MO · On-site
What You'll Get to Do The Customer Service Manager leads the customer support team to deliver exceptional service and ensure customer satisfaction. This role involves developing service strategies ...
Customer Service Manager
Warrenton, MO · On-site
What You'll Get to Do The Customer Service Manager leads the customer support team to deliver exceptional service and ensure customer satisfaction. This role involves developing service strategies ...
Ensure customer service issues are addressed and take appropriate actions. * Determine the most profitable customers, coordinate with Sales and Operations Manager on how to best utilize the fleet.
Ensure customer service issues are addressed and take appropriate actions. * Determine the most profitable customers, coordinate with Sales and Operations Manager on how to best utilize the fleet.
... with customer. • Responsible for end-to-end proposal management. • Responsible accurate Salesforce data management. • Excellent interpersonal and service recovery skills. Able to maintain ...
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... with customer. • Responsible for end-to-end proposal management. • Responsible accurate Salesforce data management. • Excellent interpersonal and service recovery skills. Able to maintain ...
Customer Service Manager
Buffalo, NY · On-site
$70K - $125K/yr
In this role, you'll manage the global Customer Service Representative team to ensure customer success and operational efficiency, serving as the escalation point for complex technical or process ...
Customer Service Manager
Buffalo, NY · On-site
$70K - $125K/yr
In this role, you'll manage the global Customer Service Representative team to ensure customer success and operational efficiency, serving as the escalation point for complex technical or process ...
Customer Service Manager
Bryan, OH · On-site
$55K - $75K/yr
JOB SUMMARY: The Customer Service Manager is responsible for leading the commercial order execution process from order entry through shipment and invoicing for both the Lithography and Can ...
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Customer Service Manager
Bryan, OH · On-site
$55K - $75K/yr
JOB SUMMARY: The Customer Service Manager is responsible for leading the commercial order execution process from order entry through shipment and invoicing for both the Lithography and Can ...
Customer Service Manager
Scott City, MO · On-site
Position Purpose The Customer Service Manager is responsible for managing our finished products customers' order fulfillment process. They will receive and confirm the purchase orders, enter the ...
Customer Service Manager
Scott City, MO · On-site
Position Purpose The Customer Service Manager is responsible for managing our finished products customers' order fulfillment process. They will receive and confirm the purchase orders, enter the ...
Customer Service Manager
Odessa, TX · On-site
Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...
Customer Service Manager
Odessa, TX · On-site
Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...
Customer Service Manager
Mentor, OH · On-site
Cooperidge Consulting Firm is seeking a Customer Service Manager for a premier manufacturing leader in Mentor, OH . This is a high-visibility leadership role responsible for the daily pulse of sales ...
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Customer Service Manager
Mentor, OH · On-site
Cooperidge Consulting Firm is seeking a Customer Service Manager for a premier manufacturing leader in Mentor, OH . This is a high-visibility leadership role responsible for the daily pulse of sales ...
Customer Service Manager
Nampa, ID · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Customer Service Manager
Nampa, ID · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
CUSTOMER SERVICE MANAGER
Loxley, AL · On-site
We are seeking a Customer Service Manager to own and develop the customer relationship team as they support our distributor network across the Americas. As no two days are ever the same in customer ...
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CUSTOMER SERVICE MANAGER
Loxley, AL · On-site
We are seeking a Customer Service Manager to own and develop the customer relationship team as they support our distributor network across the Americas. As no two days are ever the same in customer ...
Customer Service Manager
Doral, FL · On-site
At DASI, the role of the Customer Service Manager is the leader who oversees and improves the overall experience that customers have with our company's products and service. The Manager plays a key ...
Customer Service Manager
Doral, FL · On-site
At DASI, the role of the Customer Service Manager is the leader who oversees and improves the overall experience that customers have with our company's products and service. The Manager plays a key ...
Customer Service Manager
Bluffdale, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Customer Service Manager
Bluffdale, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Associate Manager Customer Service Manager information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do associate manager customer service manager jobs pay per year?
As of Jun 7, 2026, the average yearly pay for associate manager customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What is the difference between Associate Manager Customer Service Manager vs Customer Service Supervisor?
| Aspect | Associate Manager Customer Service Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages escalations | Supervises daily customer service operations, handles customer issues |
| Required Credentials | Bachelor's degree, experience in customer service, leadership skills | High school diploma or equivalent, experience in customer service |
| Work Environment | Office setting, managerial meetings, strategic planning | Call centers, retail stores, customer support centers |
| Industry Usage | Common in mid-sized to large companies across industries | Widely used in retail, telecom, and service industries |
The Associate Manager Customer Service Manager typically has broader responsibilities, including strategic planning and team management, while the Customer Service Supervisor focuses on daily operations and direct customer interactions. Both roles require customer service experience, but the associate manager position often demands more leadership and planning skills.
$70K/yr
Full-time
Posted 18 days ago
Job description
We are looking for a highly organized and proactive Customer Service Manager to oversee and elevate the client experience across the entire customer journey — from new lead to closing and long-term follow-up.
In this role, you will be responsible for managing communication, tracking follow-ups, and ensuring every lead and client is properly nurtured at each stage of the pipeline. From the moment a new inquiry comes in, to active transactions, to maintaining lifelong relationships after closing, you will ensure a seamless, consistent, and high-level experience.
You will manage our CRM systems, monitor smart plans and automations, and hold team members accountable to service and communication standards — making sure no opportunity is missed and no client falls through the cracks.
This is an exciting opportunity to step into a core operational leadership role within a systems-driven company that is redefining real estate through automation, accountability, and world-class service. If you thrive in fast-paced environments, love building and optimizing systems, and take pride in delivering a 5-star experience at every stage, this role offers strong growth potential and the chance to build something truly scalable.
Compensation:$70,000
Responsibilities:
- Oversee and manage the full client journey from new lead to closing and lifetime follow-up, ensuring a seamless experience at every stage
- Monitor and manage CRM (Lofty) to ensure all leads and clients are properly tracked, assigned, and nurtured through smart plans
- Ensure consistent communication with clients, including updates, check-ins, and follow-ups to maintain a 5-star experience
- Hold agents and team members accountable for following up standards, task completion, and communication timelines
- Identify and resolve gaps in the pipeline to prevent missed opportunities or client drop-off
- Track and report daily performance metrics, including follow-ups, response times, and client engagement
- Continuously improve systems, workflows, and automations to increase efficiency, conversion, and client satisfaction
Qualifications:
- 2+ years of experience in customer service, operations, or real estate (preferred but not required)
- Strong organizational skills with the ability to manage multiple clients, tasks, and deadlines simultaneously
- Excellent communication skills (written and verbal) with a focus on professionalism and clarity
- Experience with CRM systems (Lofty, Follow Up Boss, Salesforce, etc.) or ability to quickly learn new technology
- High level of accountability and ownership — you follow through and get things done without supervision
- Detail-oriented with a systems-driven mindset and ability to identify and fix process gaps
- Comfortable working in a fast-paced, performance-driven environment with clear expectations and metrics
About Company
At the Carol Royse Team, we’re passionate about excellence — in how we serve clients, support our agents, and show up for our community.
Our mission is simple: to help families achieve their real estate goals while empowering our agents to build wealth, freedom, and purpose through proven systems and support.
Our vision is to set the standard for what a modern real estate team can be — where innovation, technology, and heart work together to create life-changing results.
Our values are rooted in service, integrity, teamwork, growth, and giving back. We believe success is best measured by how many people we help and how well we live out our mission every day.
When you join our team, you become part of a culture that’s competitive, supportive, and committed to helping you win — in business and in life.