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Associate In Claims Jobs in Wichita, KS (NOW HIRING)

Customer Service Support

Wichita, KS ยท On-site

$15.25 - $19.50/hr

Associate's degree * Experience in logistics or supply chain * Knowledge of Incoterms * Experience ... Understanding of insurance and claims * Strong analytical skills Role Scope * Entry-level customer ...

Customer Service Support

Wichita, KS ยท On-site

$17 - $19/hr

Associate's degree * Experience in logistics or supply chain * Knowledge of Incoterms * Experience ... Understanding of insurance and claims * Strong analytical skills Role Scope * Entry-level customer ...

HR and Safety Coordinator

El Dorado, KS ยท On-site

$17.75 - $23.25/hr

Process FMLA, disability claims, workers' compensation claims, and maintain OSHA 300 Logs ... Education An associate or Bachelor's degree in HR or Business Administration is preferred but not ...

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HR and Safety Coordinator

El Dorado, KS ยท On-site

$45K - $65K/yr

Process FMLA, disability claims, workers' compensation claims, and maintain OSHA 300 Logs ... Education An associate or Bachelor's degree in HR or Business Administration is preferred but not ...

HR and Safety Coordinator

El Dorado, KS ยท On-site

$17.75 - $23.25/hr

Process FMLA, disability claims, workers' compensation claims, and maintain OSHA 300 Logs ... Education An associate or Bachelor's degree in HR or Business Administration is preferred but not ...

HR and Safety Coordinator

El Dorado, KS ยท On-site

$17.75 - $23.25/hr

Process FMLA, disability claims, workers' compensation claims, and maintain OSHA 300 Logs ... Education An associate or Bachelor's degree in HR or Business Administration is preferred but not ...

HR and Safety Coordinator

El Dorado, KS ยท On-site

$17.75 - $23.25/hr

Process FMLA, disability claims, workers' compensation claims, and maintain OSHA 300 Logs ... Education An associate or Bachelor's degree in HR or Business Administration is preferred but not ...

Showing results 21-40

Associate In Claims information

See Wichita, KS salary details

$12

$18

$27

How much do associate in claims jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for associate in claims in Wichita, KS is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.62 per hour, depending on experience, location, and employer.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze insurance policies and claims. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

How much do associates in claims make in the US?

Associates in claims typically earn an average annual salary of around $45,000 to $55,000 in the US, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims associates or those with specialized skills can earn higher wages.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What cities near Wichita, KS are hiring for Associate In Claims jobs? Cities near Wichita, KS with the most Associate In Claims job openings:
Infographic showing various Associate In Claims job openings in Wichita, KS as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,091 per year, or $20.7 per hour.

$15.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Req ID: 56611
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Customer Service Associate to join our team.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is $15.50hr
Basic Qualifications:
  • 6 Months experience in an office environment
  • 6 Months experience using a computer with Microsoft Windows PC applications
  • 6 Months of Work from home enciroment
  • High school diploma or GED Preferences.
Responsibilities:
  • Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims
  • Designated quiet area to complete calls while working from home
  • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
  • Ensuring customer satisfaction and strive to meet service standards.
  • A typical day will likely involve fielding between 75 to 100 calls.
  • Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
  • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
  • Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
  • 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
  • 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required
Remote Working and Technology Requirements
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
Technology
  • NTT DATA will provide a computer and headset for remote work.
  • Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
  • Failure to return equipment may result in collection actions and/or other consequences.
  • Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
  • A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.
Technical Performance and Issue Tracking
  • Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
  • Remote employees must adhere to all technical support procedures and protocols.
  • Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.
Remote Workspace
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
  • Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
  • The workspace must be a permanent, unencumbered location used daily for work.
  • Employees must work with minimal distractions that do not interfere with business operations or service delivery.
  • Ideally, the workspace is isolated from other household members and used exclusively for job duties.
  • Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
  • Employees must work from the same location consistently unless prior approval is obtained.
  • If a change in work location is necessary:
  • The new location must meet all Remote Workspace and Technology Requirements.
  • Notification to NTT DATA Management is required before relocating

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About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.