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Associate In Claims Jobs in Detroit, MI (NOW HIRING)

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Associate In Claims information

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$12

$19

$27

How much do associate in claims jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for associate in claims in Detroit, MI is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.11 per hour, depending on experience, location, and employer.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze policies and claims accurately. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What are popular job titles related to Associate In Claims jobs in Detroit, MI?

For Associate In Claims jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Associate In Claims jobs in Detroit, MI look for?

The top searched job categories for Associate In Claims jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Associate In Claims jobs?

Cities near Detroit, MI with the most Associate In Claims job openings:

Associate In Claims jobs near you

Casualty Claims Representative

Auto Owners Insurance Company

Northville, MI • On-site

Full-time

Retirement, PTO

Posted 2 days ago

New

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.

  • Analyze and interpret policy coverage and determine liability and damages.

  • Negotiate claims settlements in accordance with company procedures and within authority limits.

  • Communicate claim status to all relevant stakeholders, including insureds and agents.

  • Maintain accurate documentation in company systems and adhere to regulatory and internal standards.

  • Participate in training and education programs to enhance claim-handling skills.

  • Travel as needed for onsite investigations or meetings.

  • Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.

Desired Skills & Experience

  • Bachelor's degree or equivalent combination of education and related experience.

  • At least 1 year of related insurance or claims experience.

  • Basic understanding of casualty policy language

  • Strong verbal and written communication

  • Ability to gather and interpret information for effective claims resolution

  • Demonstrated ability to manage time and tasks efficiently

  • Interpersonal skills to deal with diverse customers and situations

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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