Perform job functions of a Lead Cashier and retail Associate, as required. EDUCATION High school diploma or equivalent required. EXPERIENCE A minimum of three (3) years of experience in retail ...
New
Perform job functions of a Lead Cashier and retail Associate, as required. EDUCATION High school diploma or equivalent required. EXPERIENCE A minimum of three (3) years of experience in retail ...
New
Associate Goodwill information
See Muskegon, MI salary details
$9.77 - $11.61
7% of jobs
$13.42 is the 25th percentile. Wages below this are outliers.
$11.61 - $13.44
18% of jobs
$13.44 - $15.28
18% of jobs
The median wage is $15.74 / hr.
$15.28 - $17.12
27% of jobs
$17.90 is the 75th percentile. Wages above this are outliers.
$17.12 - $18.95
11% of jobs
$18.95 - $20.79
3% of jobs
$20.79 - $22.62
2% of jobs
$22.62 - $24.46
2% of jobs
$24.46 - $26.30
5% of jobs
$26.30 - $28.13
3% of jobs
$28.13 - $29.97
3% of jobs
$9
$17
$29
How much do associate goodwill jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for associate goodwill in Muskegon, MI is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.65 per hour, depending on experience, location, and employer.
What is the difference between Associate Goodwill vs Retail Associate?
| Aspect | Associate Goodwill | Retail Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require customer service experience | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Nonprofit thrift stores, donation centers, community-focused settings | Retail stores, shopping centers, fast-paced environment |
| Employer & Industry Usage | Goodwill Industries, nonprofit sector | Private retail companies, department stores |
| Common Search & Comparison | Yes | Yes |
The main difference between an Associate Goodwill and a Retail Associate lies in their work environment and employer. Associate Goodwill typically works in nonprofit thrift stores or donation centers, focusing on community service, while Retail Associates work in commercial retail stores, often in fast-paced environments. Both roles require similar credentials, but their industry context and organizational goals differ.
What is an associate goodwill?
Associate Goodwill employees are entry-level staff members who work at Goodwill stores, donation centers, or warehouses. Their primary responsibilities include assisting customers, sorting and stocking donated items, maintaining store cleanliness, and supporting daily operations. These associates play a key role in providing a positive shopping experience and helping Goodwill fulfill its mission of supporting community-based programs through the sale of donated goods.
What are the key skills and qualifications needed to thrive as an associate at Goodwill, and why are they important?
To thrive as an Associate at Goodwill, you generally need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management, and safety protocols is commonly required. Strong communication, teamwork, and a positive attitude help associates excel in serving customers and collaborating with colleagues. These skills are important to ensure efficient store operations, provide excellent customer experiences, and support Goodwill’s mission.
What does a store associate do at Goodwill?
A store associate at Goodwill is responsible for tasks such as greeting customers, organizing and stocking merchandise, operating cash registers, and maintaining a clean sales floor. They often assist with donations, provide customer service, and may handle basic inventory management using point-of-sale systems.
What are the typical responsibilities and challenges faced by an associate at Goodwill Industries?
As an Associate at Goodwill Industries, you are often responsible for sorting and pricing donations, stocking sales floor merchandise, assisting customers, and maintaining store cleanliness. A common challenge in this role is managing a fast-paced environment, especially during peak donation periods or sales events. You’ll work closely with a diverse team and interact regularly with customers from different backgrounds, which helps develop strong communication and teamwork skills. The position offers valuable retail experience and opportunities for advancement into supervisory or specialized roles within the organization.
What cities near Muskegon, MI are hiring for Associate Goodwill jobs?
Cities near Muskegon, MI with the most Associate Goodwill job openings:
Full-time
PTO
Posted 3 days ago
New
Goodwill Industries Of West Michigan rating
8.2
Based on 5 frontline employees who took The Breakroom Quiz
101st of 772 rated non-profit organizations
Job description
Retail Store Manager - Full Time, Salary
Our mission is to Change Lives through the Power of Work!
Family-friendly hours
Flexible schedule
Paid Time Off amp; paid holidays
Closed on major holidays
Employee discount
Caring and inclusive culture
Supports a great cause!
The primary responsibility of this full-time Retail Store Manager is managing and operating a retail store in all of its aspects, including personnel issues.
JOB FUNCTIONS
Responsible for all aspects of management and operations, including acquisition, display, and sale of merchandise including rotation of goods, pricing, adequate inventory, etc.
Perform administrative and clerical duties of store operations. Provide sales reports and accurate retail information on a timely basis.
Oversee all personnel, clients, and volunteers assigned to the retail store.
Direct training, and conduct performance evaluations.
Responsible for recruitment, interviews, and hiring of store retail staff following legal and agency guidelines.
Handle personnel issues, provide proper documentation, and assist in terminations when required.
Enforce store procedures and GIWM policies on a day-to-day basis.
Responsible for ensuring grounds and buildings are properly maintained. Report the need for repairs and recommend replacement as necessary.
Responsible for enhancing security and loss prevention.
Ensure safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
Perform job functions of a Lead Cashier and retail Associate, as required.
EDUCATION
High school diploma or equivalent required.
EXPERIENCE
A minimum of three (3) years of experience in retail operations is required. Supervisory experience is required.
PHYSICAL REQUIREMENTS
Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10 pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing, and repetitive movement.
WORK CONDITIONS
Inside generally 100%, however, may include outside work on occasion.
Moderate emotional effort. The work environment is occasionally hectic with occasional high stress. Short deadlines require some overtime. Weekends and holidays are required.
Available and on-call for emergency situations at stores.
Use of personal vehicle to conduct agency business, as needed.
Some travel is required for off-site meetings and coverage at other stores.
CORE COMPETENCIES
Maintain good public relations and positively promote the agency and retail store image.
Proficient in the use of computers and Microsoft Office suite.
Maintain accurate records and reports pertinent to retail store operation.
Demonstrate accuracy with accounting and bookkeeping.
Handle customer complaints in a courteous and responsible manner.
Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
Kaizen principles: Follow the 5S Checklist, procedures, signage, and layout.
Maintain a good driving record, valid insurance, valid driver's license.
Maintain a valid powered industrial truck license, when required.
SUPERVISION RECEIVED
Works under the direct supervision of the Retail District Manager.
SUPERVISION EXERCISED
Supervises all staff, clients, and volunteers assigned to the retail store.
Closed on major holidays
Employee discount
Caring and inclusive culture
Supports a great cause!
The primary responsibility of this full-time Retail Store Manager is managing and operating a retail store in all of its aspects, including personnel issues.
JOB FUNCTIONS
Responsible for all aspects of management and operations, including acquisition, display, and sale of merchandise including rotation of goods, pricing, adequate inventory, etc.
Perform administrative and clerical duties of store operations. Provide sales reports and accurate retail information on a timely basis.
Oversee all personnel, clients, and volunteers assigned to the retail store.
Direct training, and conduct performance evaluations.
Responsible for recruitment, interviews, and hiring of store retail staff following legal and agency guidelines.
Handle personnel issues, provide proper documentation, and assist in terminations when required.
Enforce store procedures and GIWM policies on a day-to-day basis.
Responsible for ensuring grounds and buildings are properly maintained. Report the need for repairs and recommend replacement as necessary.
Responsible for enhancing security and loss prevention.
Ensure safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
Perform job functions of a Lead Cashier and retail Associate, as required.
EDUCATION
High school diploma or equivalent required.
EXPERIENCE
A minimum of three (3) years of experience in retail operations is required. Supervisory experience is required.
PHYSICAL REQUIREMENTS
Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10 pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing, and repetitive movement.
WORK CONDITIONS
Inside generally 100%, however, may include outside work on occasion.
Moderate emotional effort. The work environment is occasionally hectic with occasional high stress. Short deadlines require some overtime. Weekends and holidays are required.
Available and on-call for emergency situations at stores.
Use of personal vehicle to conduct agency business, as needed.
Some travel is required for off-site meetings and coverage at other stores.
CORE COMPETENCIES
Maintain good public relations and positively promote the agency and retail store image.
Proficient in the use of computers and Microsoft Office suite.
Maintain accurate records and reports pertinent to retail store operation.
Demonstrate accuracy with accounting and bookkeeping.
Handle customer complaints in a courteous and responsible manner.
Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
Kaizen principles: Follow the 5S Checklist, procedures, signage, and layout.
Maintain a good driving record, valid insurance, valid driver's license.
Maintain a valid powered industrial truck license, when required.
SUPERVISION RECEIVED
Works under the direct supervision of the Retail District Manager.
SUPERVISION EXERCISED
Supervises all staff, clients, and volunteers assigned to the retail store.
What Goodwill Industries Of West Michigan employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Goodwill Industries of West Michigan
Sourced by ZipRecruiter
Industry
Non-profits
Company size
201 - 500 Employees
Headquarters location
Muskegon, MI, US
Year founded
1950