1

Associate Goodwill Jobs in Lansing, MI (NOW HIRING)

Retail Employee (23)

Mason, MI

$13.25 - $15.25/hr

Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries. * Maintain an attendance record according to company standard.

Retail Employee (09)

Dewitt, MI · On-site

$12.75 - $14.75/hr

Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries. * Maintain an attendance record according to company standard.

Retail Employee (24)

Lansing, MI · On-site

$15.50 - $17.75/hr

Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries. * Maintain an attendance record according to company standard.

Retail Employee (08)

Lansing, MI · On-site

$15.50 - $17.75/hr

Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries. * Maintain an attendance record according to company standard.

Retail Store Manager (24)

Lansing, MI

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Continually support a diverse team of associates and participants to meet sales goals * Proved ... Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill ...

Associate Goodwill information

See Lansing, MI salary details

$10

$20

$33

How much do associate goodwill jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for associate goodwill in Lansing, MI is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Associate Goodwill vs Retail Associate?

AspectAssociate GoodwillRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit thrift stores, donation centers, community-focused settingsRetail stores, shopping centers, fast-paced environment
Employer & Industry UsageGoodwill Industries, nonprofit sectorPrivate retail companies, department stores
Common Search & ComparisonYesYes

The main difference between an Associate Goodwill and a Retail Associate lies in their work environment and employer. Associate Goodwill typically works in nonprofit thrift stores or donation centers, focusing on community service, while Retail Associates work in commercial retail stores, often in fast-paced environments. Both roles require similar credentials, but their industry context and organizational goals differ.

What is an associate goodwill?

Associate Goodwill employees are entry-level staff members who work at Goodwill stores, donation centers, or warehouses. Their primary responsibilities include assisting customers, sorting and stocking donated items, maintaining store cleanliness, and supporting daily operations. These associates play a key role in providing a positive shopping experience and helping Goodwill fulfill its mission of supporting community-based programs through the sale of donated goods.

What are the key skills and qualifications needed to thrive as an associate at Goodwill, and why are they important?

To thrive as an Associate at Goodwill, you generally need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management, and safety protocols is commonly required. Strong communication, teamwork, and a positive attitude help associates excel in serving customers and collaborating with colleagues. These skills are important to ensure efficient store operations, provide excellent customer experiences, and support Goodwill’s mission.

What does a store associate do at Goodwill?

A store associate at Goodwill is responsible for tasks such as greeting customers, organizing and stocking merchandise, operating cash registers, and maintaining a clean sales floor. They often assist with donations, provide customer service, and may handle basic inventory management using point-of-sale systems.

What are the typical responsibilities and challenges faced by an associate at Goodwill Industries?

As an Associate at Goodwill Industries, you are often responsible for sorting and pricing donations, stocking sales floor merchandise, assisting customers, and maintaining store cleanliness. A common challenge in this role is managing a fast-paced environment, especially during peak donation periods or sales events. You’ll work closely with a diverse team and interact regularly with customers from different backgrounds, which helps develop strong communication and teamwork skills. The position offers valuable retail experience and opportunities for advancement into supervisory or specialized roles within the organization.

What cities near Lansing, MI are hiring for Associate Goodwill jobs?

Cities near Lansing, MI with the most Associate Goodwill job openings:

$13.25 - $15.25/hr

Full-time

Re-posted 16 days ago


Job description

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

  • Employee discount at our retail stores.
  • Employee discount at Sprint, Dell, AT&T, and other retailers.
  • Financial Coaching.

Purpose or General Objective:

To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards.

Essential Duties:

  • Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.
  • Maintain an attendance record according to company standard.
  • Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner
  • Provide a friendly service to donors and assist in transferring items into building. Accurately track all donors and their donations per company standard.
  • Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
  • Follow all company policies and procedures concerning cash control while providing excellent customer service.
  • Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
  • Ensure that both the interior and exterior of the building is maintained to company standard.

Additional Duties:

  • Display appropriate behavior (team player).
  • Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigan's Heartland.
  • Ability to work without close supervision and displays initiative on a consistent basis.
  • Appropriate appearance. Follows company dress code policy.
  • Follows company purchase policies/procedures.
  • Complete other duties as assigned.