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Associate Gold Customer Service Representative Jobs in Springfield, MO

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Bug Zero

Customer Service Representative

Springfield, MO · On-site

$37K - $42K/yr

Customer Service Representative Customer Service Representative Pay: $37,000-$42,000 first-year earnings Schedule: Monday-Friday, 8:00 AM-5:00 PM (No weekends!) Who We Are At Bug Zero, we've been ...

OMB Bank

Customer Service Representative

Springfield, MO · On-site

$13.75 - $18.50/hr

Customer Service Representative - Full-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to ...

U-Haul

Customer Service Representative

Springfield, MO

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Springfield, MO

Associate Gold Customer Service Representative information

See Springfield, MO salary details

$8

$15

$24

How much do associate gold customer service representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for associate gold customer service representative in Springfield, MO is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as an Associate Gold Customer Service Representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by Associate Gold Customer Service Representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is an Associate Gold Customer Service Representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.
What are popular job titles related to Associate Gold Customer Service Representative jobs in Springfield, MO? For Associate Gold Customer Service Representative jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Associate Gold Customer Service Representative jobs in Springfield, MO look for? The top searched job categories for Associate Gold Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Associate Gold Customer Service Representative jobs? Cities near Springfield, MO with the most Associate Gold Customer Service Representative job openings:
Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Springfield, MO as of June 2026, with employment types broken down into 3% As Needed, 86% Full Time, 8% Part Time, and 3% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $32,425 per year, or $15.6 per hour.

CSR - Customer Service Representative

White Plumbing Co

Springfield, MO • On-site

$13 - $18/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!
Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:
  • Paid medical, Dental, and Life Insurance
  • Paid vacation
  • Paid holidays
  • A 401(k) retirement plan
  • Supplemental insurance
  • Relocation assistance is available and will be discussed during the interview process.
Sounds great, right? Keep reading to learn more about this rewarding position!
DAY IN THE LIFE
You normally work from 8:00 am - 5:00 pm, Monday - Friday.
As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!
REQUIREMENTS
  • High school diploma or equivalent
  • 1+ year of customer service representative experience
  • Proficiency with computers and Microsoft Office applications
  • Self-motivated attitude and a customer-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.
  • 1+ year of experience with Service Titan, preferred

Customer service experience would be a plus! Experience with ServiceTitan software would also be preferred.
Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!
ABOUT US
Since 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.
MAKE YOUR MOVE!
Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!
Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

Apply