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Associate Gold Customer Service Representative Jobs in Collins, MS

QCHI

Customer Service Representative

Laurel, MS · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Select Mgmt

Customer Service Representative

Laurel, MS · On-site

$15/hr

Customer Service Representative ???? Loanmax Title Loans ???? 119 South 16th Ave Laurel, MS 39440 ???? Pay Range $15 per hour Compensation is based on experience, qualifications, and performance.

Tower Loan

Customer Service Representative

Laurel, MS · On-site

$13.75 - $18.75/hr

Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...

Tower Loan

Customer Service Representative

Hattiesburg, MS · On-site

$15.75 - $21.50/hr

Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...

Pacer Group

Customer Service Representative

Hattiesburg, MS · On-site

$15.75 - $21.50/hr

Customer Service Representative Location: Hattiesburg MS, 39401 Job Type: 12 months PayXXXXXXXXXXX hourly on W2 Shift: (Our core business hours from 7am to 7:30 pm MF but we are responsible for ...

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All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Collins, MS

Associate Gold Customer Service Representative information

See Collins, MS salary details

$7

$14

$22

How much do associate gold customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate gold customer service representative in Collins, MS is $14.24, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $15.96 per hour, depending on experience, location, and employer.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What cities near Collins, MS are hiring for Associate Gold Customer Service Representative jobs?

Cities near Collins, MS with the most Associate Gold Customer Service Representative job openings:

Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Collins, MS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,621 per year, or $14.2 per hour.

Customer Service Representative

QCHI

Laurel, MS • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Complete cash transactions for customers.

  • Initiate customer loans and contact customers about past due payments.

  • Work rotating shifts, including some Saturdays, while maintaining reliable attendance.

Job description

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!
This position will work at Branch 4524 located at 2139 Highway 15 N Laurel, MS.
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative, you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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