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Associate Gm Jobs in Riverside, CA (NOW HIRING)

Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale * Interviews job ...

Your primary responsibility will be to assist the GM in managing staff, ensuring excellent customer ... Responsible, along with the General Manager and Sales Associates, for ensuring that studio ...

General Manager

Menifee, CA · On-site

$110K - $118K/yr

The General Manager (GM) is to provide strong leadership and management direction on behalf of Board of Directors and while the GM is an associate of the management company, the GM will also report ...

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Associate Gm information

What does an associate GM do?

An Associate General Manager (Associate GM) assists the General Manager in overseeing the daily operations of a business unit, department, or organization. Their responsibilities typically include managing staff, implementing policies, ensuring customer satisfaction, and helping to achieve business goals. They often act as a bridge between upper management and employees, handling administrative duties, budgeting, and sometimes stepping in for the General Manager when needed. Associate GMs are crucial for efficient operations and the smooth running of organizational processes.

What are the key skills and qualifications needed to thrive as an associate GM?

To thrive as an Associate General Manager, you need strong leadership, operational management, and financial acumen, typically supported by a bachelor's degree in business or a related field. Familiarity with business management software, budgeting tools, and reporting systems is often required. Excellent interpersonal skills, problem-solving abilities, and effective communication help you lead teams and address challenges proactively. These competencies ensure efficient operations, motivated teams, and the achievement of organizational goals.

What are some common challenges faced by an associate GM when transitioning from a manager-level position?

One of the primary challenges for new Associate GMs is shifting from hands-on management to a more strategic, big-picture leadership role. You'll need to delegate more, manage multiple teams or departments, and balance operational responsibilities with long-term planning. Navigating new stakeholder relationships, including executive leadership and cross-functional teams, can also be complex. Building trust and establishing credibility quickly is key to success in this position.

What is the difference between Associate Gm vs Operations Manager?

AspectAssociate GmOperations Manager
CredentialsTypically requires a bachelor's degree, often in business or related fields; some roles prefer MBA or management certificationsUsually requires a bachelor's degree; experience in operations or management is essential
Work EnvironmentCorporate offices, multi-department oversight, strategic planningOn-site management, overseeing daily operations, process improvement
Industry UsageCommon in retail, manufacturing, hospitality, and corporate sectorsWidely used across industries including retail, logistics, manufacturing, and service sectors

The Associate Gm typically holds a broader strategic role with responsibilities across multiple departments, often focusing on high-level management and planning. In contrast, an Operations Manager concentrates on daily operational activities, process efficiency, and team management. Both roles require leadership skills and industry experience, but the Associate Gm usually operates at a higher organizational level with a focus on strategy.

Is being an associate GM a stressful job?

Being an associate general manager can be stressful due to responsibilities such as overseeing operations, managing staff, and meeting performance targets. The level of stress often depends on the industry, company culture, and individual workload, but it generally requires strong leadership and problem-solving skills to handle high-pressure situations effectively.

What are the most commonly searched types of Gm jobs in Riverside, CA?

The most popular types of Gm jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Associate Gm jobs?

Cities near Riverside, CA with the most Associate Gm job openings:

Directeur général adjoint

HMSHost

Santa Ana, CA • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Assist the General Manager in managing day-to-day restaurant operations, including supervising associates and ensuring operational standards are met.

  • Complete opening, daily, and closing procedures and checklists in accordance with company policies.

  • Monitor and ensure compliance with safety, health, and adult beverage policies, and manage staffing, scheduling, and inventory activities.


HMSHost rating

6.5

Company rating: 6.5 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

29th of 68 rated caterers


Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose:

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.

Essential Functions:
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
  • Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
  • Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Actively ensures all associates take all mandated rest breaks and meal periods
  • Ensures display areas are appropriately clean, stocked, and visually appealing
  • Ensures all equipment is in good working order
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
  • Places orders for individual units, receives goods, processes invoices
  • Ensures that the company has most current contact information for all associates working in the restaurant
Requirements:
  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information
  • The AGM position as described falls under the Fair Labor Standards act as a Exempt position
  • The AGM position typically reports to the General Manager, Director of Operations, or an intermediate F/B Multi Unit Manager I within the assigned location.
  • The AGM position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Requires a minimum of 6 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Source: HMSHost

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About HMSHost

Sourced by ZipRecruiter

HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1897

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