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Associate Front Jobs in Troy, NY (NOW HIRING)

Vacatia

Front Desk Associate

Pittsfield, MA · On-site

$18/hr

Front Desk Associate | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, wed love to meet you!

Vacatia

Front Desk Associate

Pittsfield, MA · On-site

$18/hr

Front Desk Associate | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!

Planet Fitness

Front Desk Associate

Albany, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Loudonville, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Clifton Park, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Saratoga Springs, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Glenville, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Troy, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Albany, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

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All JobsAssociate Front JobsAssociate Front Jobs in Troy, NY

Associate Front information

See Troy, NY salary details

$9

$16

$22

How much do associate front jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for associate front in Troy, NY is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.22 per hour, depending on experience, location, and employer.

What is an associate front?

An Associate Front position typically refers to an entry-level role at the front end of a retail store, such as a cashier, greeter, or customer service associate. These employees are responsible for assisting customers, processing transactions, managing returns, and maintaining a clean and organized front area. Associate Front staff play a crucial role in creating a positive first impression and ensuring customers have a smooth shopping experience. The role often involves standing for extended periods, handling cash, and providing information about products or store policies.

What are the key skills and qualifications needed to thrive as an associate front desk agent?

To thrive as an Associate Front Desk Agent, you typically need strong customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and office equipment is often required. Exceptional communication, problem-solving, and attention to detail help you stand out in this role. These skills are essential for ensuring a positive guest experience and smooth front desk operations in hospitality settings.

What are some common challenges faced by associate front desk professionals in a fast-paced environment?

Associate Front Desk professionals often encounter challenges such as managing multiple tasks simultaneously, handling high volumes of guest inquiries, and maintaining a positive attitude during busy periods. Balancing administrative duties with excellent customer service can be demanding, especially when resolving unexpected issues or addressing guest concerns quickly. Developing strong organizational and communication skills is key to thriving in this collaborative and dynamic role.

Are associate front positions entry level?

Associate front positions are often considered entry-level roles that typically require basic customer service skills and a high school diploma or equivalent. They may involve tasks such as assisting customers, operating point-of-sale systems, and maintaining the sales floor, with opportunities for on-the-job training. However, some employers may prefer candidates with prior retail or hospitality experience.

Is a front office associate a good job?

A front office associate is responsible for customer service, administrative tasks, and managing front desk operations, often requiring communication and organizational skills. The role can offer steady employment, opportunities for advancement, and experience in hospitality or corporate environments, but job satisfaction depends on the work setting and individual preferences.

What does a front associate do?

A front associate is responsible for customer service tasks at the front desk or checkout area, including greeting customers, processing transactions, and providing information. They often use point-of-sale systems and need good communication skills to ensure a positive customer experience.

What cities near Troy, NY are hiring for Associate Front jobs?

Cities near Troy, NY with the most Associate Front job openings:

Associate Front jobs near you

Front Desk Associate

Saratoga Springs, NY

Homewood Suites Saratoga Springs
See more jobs at Homewood Suites Saratoga Springsexternal

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Front Office Associate


Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.

We are hiring a Front Office Associate to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. This role is essential in ensuring a positive first impression and providing professional, efficient front desk support throughout a guest’s stay.

Why Join MCHG

We offer competitive wages and excellent full-time benefits, including:

  • Health, Dental, and Vision Insurance

  • Life Insurance

  • 401(k)

  • Paid Time Off (PTO)

  • Company Discounts

  • Supportive and respectful work environment

Key Responsibilities

  • Greet and welcome guests with excellent customer service

  • Manage front desk operations including check-in, check-out, and reservation management

  • Process guest payments accurately; handle cash, credit cards, and daily balancing

  • Answer all incoming calls professionally and follow company sales and service standards

  • Assist guests with room selection, room upgrades, and brand program enrollment

  • Handle room and rate changes while following hotel policies and guest needs

  • Review VIP arrivals, special requests, and ensure accurate guest notes

  • Coordinate with Housekeeping on room status and readiness

  • Provide guests with information about hotel amenities, services, and local attractions

  • Maintain clean, organized, and safe work areas at all times

  • Communicate effectively with management and all hotel departments

  • Represent MCHG positively and professionally while interacting with guests and the community

  • Follow all company policies, procedures, and safety standards

Qualifications

  • Previous front desk, hotel, or customer service experience preferred

  • Strong guest service and hospitality skills

  • Excellent verbal and written communication skills

  • Basic computer skills; ability to learn hotel PMS and reservation systems

  • Strong attention to detail, accuracy, and ability to multitask

  • Positive attitude, professional appearance, and reliable attendance

  • Ability to stand and walk for extended periods; lift 35–50 lbs as needed

  • Must be available to work a flexible schedule including nights, weekends, and holidays

MCHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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