Front Desk Associate
$14 - $18/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$14 - $18/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Downingtown, PA · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Downingtown, PA · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Hanover, PA · On-site
$13.50 - $17.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Hanover, PA · On-site
$13.50 - $17.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Greensburg, PA · On-site
$13 - $16.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Greensburg, PA · On-site
$13 - $16.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Wilkes Barre, PA · On-site
$13.50 - $17.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Wilkes Barre, PA · On-site
$13.50 - $17.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Peckville, PA · On-site
$12.75 - $16.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Peckville, PA · On-site
$12.75 - $16.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.50 - $17.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$13.50 - $17.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
York, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
York, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Erie, PA · On-site
$13.50 - $17.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Erie, PA · On-site
$13.50 - $17.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Scranton, PA · On-site
$13.75 - $17.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
West Mifflin, PA · On-site
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
West Mifflin, PA · On-site
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
West Mifflin, PA · On-site
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
West Mifflin, PA · On-site
$13 - $16.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Whitehall, PA · On-site
$13.25 - $17/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Whitehall, PA · On-site
$13.25 - $17/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Associate Front information
What are some common challenges faced by associate front desk professionals in a fast-paced environment?
Associate Front Desk professionals often encounter challenges such as managing multiple tasks simultaneously, handling high volumes of guest inquiries, and maintaining a positive attitude during busy periods. Balancing administrative duties with excellent customer service can be demanding, especially when resolving unexpected issues or addressing guest concerns quickly. Developing strong organizational and communication skills is key to thriving in this collaborative and dynamic role.
What are the key skills and qualifications needed to thrive as an associate front desk agent?
To thrive as an Associate Front Desk Agent, you typically need strong customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and office equipment is often required. Exceptional communication, problem-solving, and attention to detail help you stand out in this role. These skills are essential for ensuring a positive guest experience and smooth front desk operations in hospitality settings.
What is an associate front?
An Associate Front position typically refers to an entry-level role at the front end of a retail store, such as a cashier, greeter, or customer service associate. These employees are responsible for assisting customers, processing transactions, managing returns, and maintaining a clean and organized front area. Associate Front staff play a crucial role in creating a positive first impression and ensuring customers have a smooth shopping experience. The role often involves standing for extended periods, handling cash, and providing information about products or store policies.
What are the most commonly searched types of Front jobs in Pennsylvania? The most popular types of Front jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Associate Front jobs? Cities in Pennsylvania with the most Associate Front job openings:
$14 - $18/hr
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 hours ago
Planet Fitness rating
5.6
Based on 598 frontline employees who took The Breakroom Quiz
46th of 63 rated gym and leisure clubs
Job description
Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Front Desk Associate:
You:
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
Daily responsibilities for the Front Desk Associate also include:
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
About Your Qualifications:
- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
Physical Demands of the Front Desk Associate:
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Tuition Reimbursement
- Employee perks and discounts
- Engaging team-building competitions and social events
*Please note that certain benefits listed above are for full-time employees only
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
What Planet Fitness employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Planet Fitness
Sourced by ZipRecruiter
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Industry
Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers
Company size
501 - 1,000 Employees
Headquarters location
Hampton, NH, US