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Associate Fraud Investigator Jobs in Wisconsin (NOW HIRING)

Bank First

Guest Services Specialist

Manitowoc, WI · On-site

$13.25 - $17.50/hr

... accounts during fraud investigations. * Process address change requests from customers within ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

Von Maur

LOSS PREVENTION ASSOCIATE

Madison, WI · On-site

Loss Prevention Associate As a Loss Prevention Associate, you play an important role in protecting ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Von Maur

LOSS PREVENTION ASSOCIATE

Madison, WI · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Von Maur

LOSS PREVENTION ASSOCIATE

Brookfield, WI · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

landmarkcu

Debit Card Dispute Associate

Brookfield, WI · On-site

... investigation takes place. 5. Tracks fraudulent transactions through fraud management system, and includes involved dollar amounts to show how much fraud was exposed, lost and/or prevented. 6. ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

... investigations. * Take ownership of credit card, debit card, and ATM consumer disputes and fraud ... Associate's Degree in Business or related field is required. * 2 - 3 years of Card Programs ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$28.03/hr

... investigations. * Take ownership of credit card, debit card, and ATM consumer disputes and fraud ... Associate's Degree in Business or related field is required. * 2 - 3 years of Card Programs ...

Walmart

Store Supervisor

West Bend, WI · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and ...

Walmart

Department Supervisor

West Bend, WI · On-site

$65K - $100K/yr

... associates operational controls and processes in multiple stores Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and ...

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All JobsAssociate Fraud Investigator JobsAssociate Fraud Investigator Jobs in Wisconsin

Associate Fraud Investigator information

See Wisconsin salary details

$15

$31

$53

How much do associate fraud investigator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for associate fraud investigator in Wisconsin is $31.12, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $35.67 per hour, depending on experience, location, and employer.

What does an associate fraud investigator do?

An Associate Fraud Investigator is responsible for assisting in the detection, investigation, and prevention of fraudulent activities within an organization. They collect and analyze data, interview witnesses or suspects, and help prepare reports on their findings. Their work often supports senior investigators in building cases and ensuring compliance with laws and company policies. Associate Fraud Investigators play a key role in protecting organizations from financial losses and reputational damage due to fraudulent actions.

What are the key skills and qualifications needed to thrive as an associate fraud investigator, and why are they important?

To thrive as an Associate Fraud Investigator, you need strong analytical skills, attention to detail, and a relevant degree in criminal justice, finance, or a related field. Familiarity with fraud detection software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are typically required. Excellent communication, critical thinking, and integrity are valuable soft skills that help build trust and effectively resolve cases. These competencies are crucial for accurately identifying fraudulent activities, ensuring compliance, and protecting organizational assets.

What are some typical challenges an associate fraud investigator might face and how can they be addressed?

Associate Fraud Investigators often encounter challenges such as distinguishing between genuine transactions and fraudulent activities, working under tight deadlines, and managing large volumes of complex data. To address these, it's important to develop strong analytical skills, remain detail-oriented, and build proficiency with fraud detection tools. Collaborating closely with senior investigators, compliance teams, and law enforcement can also help in overcoming obstacles and ensuring thorough investigations.

What is the difference between Associate Fraud Investigator vs Fraud Analyst?

AspectAssociate Fraud InvestigatorFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeBachelor's degree in finance, criminal justice, or related field often preferred
Work EnvironmentFinancial institutions, insurance companies, or government agenciesFinancial services, banking, or insurance sectors
Employer & Industry UsageCommonly employed in entry-level roles within fraud prevention teamsOften involved in analyzing fraud patterns and data for prevention strategies

Both roles focus on detecting and preventing fraud, with Associate Fraud Investigators typically handling initial investigations and Fraud Analysts analyzing data to identify fraud trends. The roles often overlap in skills and work environment, but Fraud Analysts may require more advanced data analysis skills and a higher level of experience.

What are the most commonly searched types of Fraud Investigator jobs in Wisconsin?

The most popular types of Fraud Investigator jobs in Wisconsin are:

Associate Fraud Investigator jobs near you

Guest Services Specialist

Bank First

Manitowoc, WI • On-site

$13.25 - $17.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Why Work at Bank First
At Bank First, we're not just a bank-we're a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For". We combine professional excellence with a culture that truly values people. When you join Bank First, you're joining a team that invests in your growth, supports your well-being, and celebrates your contributions.
Why You'll Love Working Here
Imagine a workplace where:
  • Your career growth is supported through training, mentoring, and advancement opportunities
  • Flexibility allows you to balance work and life without compromise
  • Your contributions directly impact guests and communities you care about
  • You're part of a culture built on respect, collaboration, and empowerment
At Bank First, you don't just fill a role-you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.
About the Role: Guest Services Specialist
This position is responsible for answering the main reception line and electronic banking phone lines to provide expert customer service and informational needs to customers, while focusing on the GUEST experience.
Key Responsibilities
  • Answer the main reception line and direct calls according to the customer's request.
  • Assist customers with online banking support, including initial set up, password resets, and troubleshooting.
  • Monitor reports for potential online banking fraud attempts and send out emails to the frontline when further investigation is needed.
  • Work closely with the frontline and fraud teams to shut down or restrict online banking accounts during fraud investigations.
  • Process address change requests from customers within Partner Care to help maintain accurate customer contact information.
  • Act as a customer service expert to assist customers with a wide variety of requests.
  • Forward incoming emails sent to the Info Box to the appropriate departments within the bank for further review.
  • During customer contact, review the customer's relationship to ensure they have the correct products and services to meet their needs. Identify any cross-sell opportunities that may be a benefit to the customer.
  • Sort incoming mail. Add postage to outgoing. (If home office is 8th Street)
  • Follow procedures and share knowledge with others.
  • Look for efficiencies in all tasks completed.
  • Accept and provide assistance for special projects as needed.
  • Provide assistance to other Deposit Ops teams as needed.
#INDBF
What We're Looking For
  • Associates degree in business or accounting and banking experience preferred.
  • A thorough knowledge of bank products and services
  • Proficient use of computers, spreadsheets and various database systems. Strong Word and Excel knowledge
  • Knowledge or ability to learn applicable banking and/or regulatory policies and procedures
  • Effective verbal and written communication skills
  • Strong interpersonal skills
  • Excellent organizational skills
  • Proven analytical and customer service skills
  • Effective problem solving and decision making skills
  • Ability to handle self professionally
  • Strong ethical focus

About Bank First
Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking-getting to know our guests personally and helping them create lasting value.
Our Culture & Vision
We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.
Our Values
Relationship Based Community Focused Innovative Solutions Value Driven
Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.

Apply