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Associate Fraud Investigator Jobs in Wisconsin (NOW HIRING)

Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully ... High school diploma or associate's degree in criminal justice or related field * Military ...

Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully ... High school diploma or associate's degree in criminal justice or related field * Military ...

Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully ... High school diploma or associate's degree in criminal justice or related field * Military ...

Guest Services Specialist

Beloit, WI · On-site

$13 - $17/hr

... fraud attempts and send out emails to the frontline when further investigation is needed. * Work ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

Guest Services Specialist

Cedarburg, WI · On-site

$13.50 - $17.75/hr

... fraud attempts and send out emails to the frontline when further investigation is needed. * Work ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

Guest Services Specialist

Manitowoc, WI · On-site

$13.25 - $17.50/hr

... accounts during fraud investigations. * Process address change requests from customers within ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

Guest Services Specialist

Manitowoc, WI · On-site

$13.25 - $17.50/hr

... accounts during fraud investigations. * Process address change requests from customers within ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

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Associate Fraud Investigator information

See Wisconsin salary details

$15

$31

$53

How much do associate fraud investigator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for associate fraud investigator in Wisconsin is $31.12, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $35.67 per hour, depending on experience, location, and employer.

What does an associate fraud investigator do?

An Associate Fraud Investigator is responsible for assisting in the detection, investigation, and prevention of fraudulent activities within an organization. They collect and analyze data, interview witnesses or suspects, and help prepare reports on their findings. Their work often supports senior investigators in building cases and ensuring compliance with laws and company policies. Associate Fraud Investigators play a key role in protecting organizations from financial losses and reputational damage due to fraudulent actions.

What are the key skills and qualifications needed to thrive as an associate fraud investigator, and why are they important?

To thrive as an Associate Fraud Investigator, you need strong analytical skills, attention to detail, and a relevant degree in criminal justice, finance, or a related field. Familiarity with fraud detection software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are typically required. Excellent communication, critical thinking, and integrity are valuable soft skills that help build trust and effectively resolve cases. These competencies are crucial for accurately identifying fraudulent activities, ensuring compliance, and protecting organizational assets.

What are some typical challenges an associate fraud investigator might face and how can they be addressed?

Associate Fraud Investigators often encounter challenges such as distinguishing between genuine transactions and fraudulent activities, working under tight deadlines, and managing large volumes of complex data. To address these, it's important to develop strong analytical skills, remain detail-oriented, and build proficiency with fraud detection tools. Collaborating closely with senior investigators, compliance teams, and law enforcement can also help in overcoming obstacles and ensuring thorough investigations.

What is the difference between Associate Fraud Investigator vs Fraud Analyst?

AspectAssociate Fraud InvestigatorFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeBachelor's degree in finance, criminal justice, or related field often preferred
Work EnvironmentFinancial institutions, insurance companies, or government agenciesFinancial services, banking, or insurance sectors
Employer & Industry UsageCommonly employed in entry-level roles within fraud prevention teamsOften involved in analyzing fraud patterns and data for prevention strategies

Both roles focus on detecting and preventing fraud, with Associate Fraud Investigators typically handling initial investigations and Fraud Analysts analyzing data to identify fraud trends. The roles often overlap in skills and work environment, but Fraud Analysts may require more advanced data analysis skills and a higher level of experience.

What are the most commonly searched types of Fraud Investigator jobs in Wisconsin?

The most popular types of Fraud Investigator jobs in Wisconsin are:

Operations Center Investigator - 3rd Shift

Kohl's

Menomonee Falls, WI

Full-time

Re-posted 29 days ago


Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,473 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores


Job description

Role Specific Information

Job Description

Shift Details: 10 PM to 6:30 AM Monday through Friday, with 2 weekends a month.

About the Role

As Operations Center Investigator, you will be the primary contact for store and Loss Prevention teams regarding fraud activity and significant events. You support field loss prevention associates, develop cases with local law enforcement to resolve organized retail crime, answer incoming associate calls to assist with shoplifting apprehensions or significant events, research fraudulent activity, advise partners on fraud patterns and behaviors, analyze data and summarize results.

What You'll Do

  • Assist stores, loss prevention and store management with CCTV surveillance of shoplifting suspects
  • Assist store and district loss prevention peers with fraud investigations related to Kohl's cards and other scams
  • Work with the Organized Retail Crime (ORC) team to supplement case building of internal and external theft cases
  • Provide CCTV video to local and federal law enforcement related to theft and safety events
  • Disposition real-time alerts about safety, weather, and civil unrest provided by a third-party vendor
  • Provide communication to field and corporate partners depending on alert severity and proximity to stores
  • Guide store teams in proper actions regarding safety events and threats to the store
  • Communicate effectively with senior and executive leadership
  • Disposition alarm calls from our third-party alarm company related to potential burglary, vandalism and store safety events
  • Guide store teams on company policy
  • Additional tasks may be assigned

What Skills You Have

Required

  • Effective verbal and written communication skills
  • Proficient computer skills, including Google Suite products
  • Ability to collaborate with peers on complex projects
  • Adaptability to changes in processes and technology
  • Ability to maintain composure during critical situations
  • Experienced multitasker
  • Adept prioritization and decision-making abilities
  • Willingness to take control of tense situations and provide clear and direct instructions

Preferred

  • Experience in shoplifting apprehensions, fraud investigations and retail store operations
  • Working knowledge of Microsoft and Google applications
  • Ability to analyze data and summarize results
  • Prior retail loss prevention experience

Special Requirements

  • Ability to work a flexible schedule to include nights and weekends as needed

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section
  • Ability to comply with dress code requirements
  • Basic math and reading skills, legible handwriting, and basic computer operation
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
  • Ability to learn and comply with all company policies, procedures, standards and guidelines
  • Ability to receive, understand and proactively respond to direction from leadership and other company personnel
  • Ability to work as part of a team and interact effectively and appropriately with others
  • Ability to maintain composure and work in a fast paced environment while
  • accomplishing multiple tasks within established timeframes
  • Ability to satisfactorily complete company training programs
  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
  • Ability to plan, prioritize and monitor activities across business units
  • Ability to complete or oversee the completion of assigned projects in a timely manner

What Kohl's employees say

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