Associate Field Service Technician Jobs in Maple Ridge, BC

Who We Are
We are a dynamic, growth-oriented, and safety-focused company. Our organizationhas been deemed to be an "essential service" by providing recycling, resourcerecovery and waste management services that keep our communities clean and safeand valuable materials within the circular economy. Emterra Group is proud tobe recognized as one of Canada's Greenest Employers, a certified diversesupplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), theCanadian Women Business Enterprise National Council (WBE) and WEConnectInternational.

PositionDescription

The FieldSystem Support Technician will monitor and troubleshoot operational systems andequipment from Emterra's Remote Monitoring Center in Surrey, BC. This roleprovides real-time technical and operational support to the Operations team toidentify issues, coordinate solutions, and help keep operations running safelyand efficiently.

Thesuccessful candidate will have strong technical, analytical, andtroubleshooting skills and be comfortable working independently in a fast-pacedenvironment.

KeyResponsibilities

• Monitor operational systems, equipment, truck scales, cameras, and material flow to identify issues, risks, and outliers.
• Respond to system alarms, perform initial troubleshooting, and take appropriate corrective action.
• Diagnose electrical, mechanical, computer, and system issues remotely and support Maintenance and Field Service teams with resolution.
• Monitor and update routes, schedules, equipment availability, and operational activities using computer-based systems.
• Coordinate truck repair scheduling with drivers, Maintenance, vendors, and other Emterra locations.
• Maintain accurate logs of incidents, system alarms, troubleshooting activities, and resolutions.
• Support the Operations team with root cause analysis and resolution of operational issues.
• Escalate complex technical or operational issues to the appropriate team.
• Complete data entry, reports, and other administrative tasks related to Control Center operations.
• Perform other duties as assigned by the Manager.

Qualifications& Skills

• 1-2 years of relevant work experience required.
• 2-5 years of experience in a technician or technical role with electrical and/or computer systems is an asset.
• Strong troubleshooting, fault-diagnosis, analytical, and problem-solving skills.
• Mechanical or technical aptitude; electrical experience is an asset.
• Experience with remote monitoring, dispatch, fleet, transportation, or similar operations is an asset.
• Strong computer skills and proficiency with Microsoft Office.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Strong communication and technical writing skills.
• Ability to work independently and as part of a team.
• Experience in waste management, recycling, or transportation is an asset.

Schedule& Work Environment

• Full-time, 12-month contract
• 8-hour shifts
• Schedule supports a 7-day-per-week operation.
• Primarily office-based at Emterra's Remote Monitoring Center in Surrey, BC.
• Occasional exposure to operational environments, including noise, dirt, odors, and varying weather conditions.
• Must follow all applicable safety procedures and PPE requirements.

      Occasional travel to Emterra locations or operational sitesmay be required.

Are youready to jumpstart your career by joining one of Canada's Greenest Employersand become part of the environmental solution? If so, apply now! We appreciateall applicants who apply however only those who are qualified, will becontacted.

EmterraGroup is committed to maintaining an equitable, fair, and diverse environment.Any applicants who have a disability or require reasonable accommodation mayspeak directly with our Human Resources Department. Reasonable accommodationswill be assessed on a case-by-case basis. All qualified applicants will receiveconsideration for employment without discrimination.