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Associate Epic Mychart Analyst Jobs in Ohio (NOW HIRING)

Kettering Health

IT Analyst I

Miamisburg, OH · On-site

Associate degree or equivalent combination of education, certification, and experience required * 1 ... Epic Certification * CompTIA A+ Certification (Computer Technology Industry Association) * SQL ...

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Associate Epic Mychart Analyst information

What is an associate Epic MyChart analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.

What are the key skills and qualifications needed to thrive as an associate Epic MyChart analyst?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What are some common challenges faced by an associate Epic MyChart analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are the most commonly searched types of Epic Mychart Analyst jobs in Ohio?

The most popular types of Epic Mychart Analyst jobs in Ohio are:

What are popular job titles related to Associate Epic Mychart Analyst jobs in Ohio?

For Associate Epic Mychart Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Associate Epic Mychart Analyst jobs in Ohio look for?

The top searched job categories for Associate Epic Mychart Analyst jobs in Ohio are:

What cities in Ohio are hiring for Associate Epic Mychart Analyst jobs?

Cities in Ohio with the most Associate Epic Mychart Analyst job openings:

Associate Epic Mychart Analyst jobs near you

IT Training Specialist - Main MyChart Bedside - Full Time - Days

The Christ Hospital Health Network

Cincinnati, OH • On-site

Full-time

Posted 27 days ago

Christ Hospital Health Network rating

6.9

Company rating: 6.9 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

456th of 893 rated healthcare providers

Job description

Job Description As key member of the Information Technology (IT) team, involved in all aspects of providing Epic training, coordination and operational delivery of the healthcare information technology for The Christ Hospital Health Network (TCHHN), this role works with the development, implementation and adoption of Epic for the Inpatient units of The Christ Hospital. The individual must be able to work autonomously while concurrently building technical and best practice process linkages to ensure TCH maintains leadership in Patient Safety, Quality, and Cost Effectiveness. Responsibilities Conduct general overviews of the system in front of various levels of the organization Provide general Epic inpatient training to incoming clinicians and IP department educator Responsible for IP generalist curriculum content (script) Coordinate appropriate level of training for each user/ super user Performs training for specific IP area (s) in conjunction with IP department superusers and educator Assists with scenario based training Ensure deliverables are approved by the appropriate Users QA sign off deliverables for your area(s) of responsibility Works closely with Team lead in designated area(s) Develop training plan for designated area(s) in conjunction with IP department educator Required to perform end user and super user training Assists with on/training issue Coordinates training documentation for all Epic module Customer Satisfaction and Continuous Improvement Maintains effective levels of communication between the organizational departments and IT for Epic training Demonstrates a professional attitude and ability to relate well with executive management, physicians, other care providers, patients, and others in the hospital community Proactively identifies improvement opportunities and implements solutions required to improve IT education Monitors customer satisfaction for IT services within the business and mitigates complaints about IT service quality Coordinates, with the IT executive team, the prioritization of available resources in order of business priorities.

Identifies opportunities for business and education process improvement after understanding key business processes and the impact that technology may have on these business processe Performs other duties as necessary or assigned by the Chief Information Officer (CIO) and IT Senior Management. Qualifications KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate.

List any special education required for this position. EDUCATION: Bachelor's degree in computer sciences, information systems, or related discipline, preferred. REQUIRED SKILLS AND KNOWLEDGE: Working knowledge of clinical and ancillary functions including, but not limited to Results, Orders, Clinical Documentation, Barcoding and Med Charting, E-mar and Pharmacy, Scheduling, ADT, EMPI, Registration, HIM, Billing / Collections, Cardiology, Lab, Radiology, PACS, ICU, Oncology, and Surgery.

Epic experience strongly preferred. Demonstrated ability to think outside the boundaries of IT and avoid a "technology for technology's sake" approach to strategy. Experience training all levels of users, including physician Appropriate certification in Epic applications (Clin Doc, Orders) or willingness to obtain certification within a recommended timeframe.

Strong organizational skill Excellent verbal and written communication skill Able to present in front of large group Comfortable interacting with various levels of leadership Experience with technology and/or healthcare is strongly desired Knowledge of basic workstation functionality Ability to troubleshoot basic workstation issue LICENSES & CERTIFICATIONS: Epic Training Certification, preferred Apply

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