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Associate Director Of Financial Aid Jobs in Springfield, MA

Trinity College

Financial Aid Counselor

Hartford, CT

$39K - $51K/yr

Reporting to the Associate Director of Financial Aid, the Financial Aid Counselor assists in upholding the highest levels of customer service to all Trinity students as it relates to institutional ...

Lincoln Tech

Financial Aid Advisor

East Windsor, CT · On-site

$19.75 - $25.25/hr

Associate's degree or equivalent combination of education, training, and experience What You'll Do ... Collaborate with FA Managers and Regional Directors Why You'll Love This Role: You'll work directly ...

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All JobsAssociate Of Financial Aid JobsAssociate Director Of Financial Aid JobsAssociate Director Of Financial Aid Jobs in Springfield, MA

Associate Director Of Financial Aid information

See Springfield, MA salary details

$24.3K

$63.1K

$89.1K

How much do associate director of financial aid jobs pay per year?

As of Aug 9, 2026, the average yearly pay for associate director of financial aid in Springfield, MA is $63,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate director of financial aid?

To thrive as an Associate Director of Financial Aid, you need in-depth knowledge of federal and state financial aid regulations, experience in higher education administration, and typically a bachelor's or master's degree in a related field. Proficiency with financial aid management systems (such as Banner or PowerFAIDS), compliance software, and reporting tools is crucial. Exceptional leadership, problem-solving, and interpersonal communication skills enable effective team management and student support. These skills are essential for ensuring regulatory compliance, accurate processing, and delivering high-quality student financial services.

What are some common challenges faced by an associate director of financial aid, and how can candidates prepare to address them?

An Associate Director of Financial Aid often faces challenges such as managing complex federal and institutional regulations, responding to high volumes of student inquiries during peak seasons, and balancing the equitable distribution of limited funds. To prepare, candidates should develop strong organizational skills, stay updated on changing financial aid policies, and build experience with financial aid management systems. Additionally, strong communication and leadership abilities are essential for collaborating with cross-functional teams and supporting staff through regulatory updates and process improvements.

What is the difference between Associate Director Of Financial Aid vs Financial Aid Manager?

AspectAssociate Director Of Financial AidFinancial Aid Manager
ResponsibilitiesOversees financial aid programs, manages staff, develops policies, and ensures compliance with regulations.Manages daily financial aid operations, processes applications, and assists students with aid options.
Required CredentialsBachelor's degree, experience in financial aid, knowledge of federal regulations, leadership skills.Bachelor's degree, experience in financial aid, strong communication skills, familiarity with aid processing systems.
Work EnvironmentHigher education institutions, administrative offices, leadership roles.Financial aid offices, student services departments, operational roles.

The Associate Director Of Financial Aid typically holds a higher leadership position with broader responsibilities, including policy development and team management, whereas the Financial Aid Manager focuses more on daily operations and direct student assistance. Both roles require relevant experience and knowledge of financial aid regulations, but the associate director often oversees the entire financial aid program.

What does an associate director of financial aid do?

An Associate Director of Financial Aid assists in managing a college or university’s financial aid office. They oversee staff, ensure compliance with federal and state regulations, and help develop policies for awarding student aid. Additionally, they may counsel students and families about financial aid options and processes, handle complex aid appeals, and help implement new technologies or systems to improve office efficiency. Their role is crucial in ensuring students receive the financial support they need to pursue their education.
What are popular job titles related to Associate Director Of Financial Aid jobs in Springfield, MA? For Associate Director Of Financial Aid jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Associate Director Of Financial Aid jobs in Springfield, MA look for? The top searched job categories for Associate Director Of Financial Aid jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Associate Director Of Financial Aid jobs? Cities near Springfield, MA with the most Associate Director Of Financial Aid job openings:
Associate Director Of Financial Aid jobs near you
Infographic showing various Associate Director Of Financial Aid job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,105 per year, or $30.3 per hour.

Financial Aid Counselor

Trinity College

Hartford, CT

$39K - $51K/yr

Full-time

Re-posted 21 days ago

Job description

Reporting to the Associate Director of Financial Aid, the Financial Aid Counselor assists in upholding the highest levels of customer service to all Trinity students as it relates to institutional aid processes, timelines, and communication supporting the recruitment, enrollment, and retention of Trinity applicants and students.  The Financial Aid Counselor is a key member of the enrollment team, utilizing broad knowledge of policy and practices in admissions and financial assistance. The position may often be the first point of contact with the college, and therefore, must become familiar with college personnel, operations, and events, and be capable of creating a positive first impression of the college.  The Financial Aid Counselor will join a service-oriented team and is responsible for counseling students and parents in all areas of financial aid. 

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program.  With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.
  • Bachelor's Degree
  • 1-3 years of experience, required
  • Possess strong computer skills, including Word, Excel, and other Microsoft Office programs.
  • The ability to prioritize conflicting demands is essential, as is the ability to work effectively and comfortably with the public.
  • Have a record of maintaining confidentiality, exercising discretion, and using good judgment. 
  • Must demonstrate the ability to anticipate and react appropriately to a variety of situations and to be resourceful.
  • Ability to work independently and as a member of a team. 
  • Experience working in Financial Aid, especially with PowerFAIDS or Perceptive Content software.     
  • Proven organizational and administrative skills, and the ability to balance multiple priorities. 
  • Clear and effective writing, with knowledge of editorial procedures. 
     
  • Contribute to the recruitment and retention of all students by providing exemplary customer service, and counseling to students and families on eligibility guidelines for financial aid, application procedures, appeals, etc. 
  • Perform needs analysis, federal verification, and counsel a designated population of students on eligibility guidelines for financial aid, application procedures, and appeals. 
  • Remain abreast of all relevant government regulations and compliance guidelines related to financial assistance. 
  • Serve as an interdepartmental liaison reinforcing our commitment to student engagement, connection, and transformation. 
  • Execute the awarding of numerous internal and external grant and scholarship programs.
  • Oversee, coordinate, and execute additional responsibilities for the Office of Financial Aid as assigned by office leadership. 
  • Prepare reports related to tasks assigned by Director or Associate Director of Financial Aid.
    Access PowerFAIDS, to support and facilitate the aid process.
  • Perform other related duties as assigned and based on departmental need.
     

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