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Associate Director Of Event Operations Jobs (NOW HIRING)

Marriott

Director of Event Planning

New Orleans, LA · On-site

... Managers, Associate Event Managers and Administrative Assistants. Position oversees the ... Ensures a seamless turnover from sales to operations and back to sales while consistently ...

University of New Haven

$60 - $80/hr

Reporting to the Associate Director of Events, the Assistant Director of Events plays a vital role ... Responsible for the supervision and day-to-day operations of the student Charger Ambassador program ...

NRG Park

$80 - $100/hr

Under general supervision, the Assistant Director of Event Services controls and monitors the ... Lead bi-weekly operational and management meetings with applicable department leadership. Research ...

UOVO

Associate Director of Operations

Denver, CO · On-site

$125K - $135K/yr

Associate Director of Operations Department: Operations Employment Type: Full Time Location: Denver, CO Reporting To: Director of Operations Compensation: $125,000 - $135,000 / year Description ABOUT ...

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As of Sep 9, 2026, the average hourly pay for associate director of event operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

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Infographic showing various Associate Director Of Event Operations job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Director of Event Planning

New Orleans, LA • On-site

Marriott
Traveler Accommodation • 10K+ employees
Learn more about Marriottexternal

Full-time

Posted 13 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description

JOB SUMMARY

Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Event Planning Operations

Assigns all events turned over to Event Planning team.

Oversees for turned opportunities' function space and group room blocks.

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Leads execution of activities to support the Event Management strategy.

Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.

Leads discussions to review event complexity and proactively avoid service challenges and failures.

Ensures the property is apprised of all groups that will impact property operations.

Manages customer budgets to maximize revenue and meet customer needs.

Maintains inventories to maximize customer satisfaction and revenue opportunities.

Works with highly complex or high profile groups when financial impact will be significant.

Leading Event Planning Team

Leads the catering menu development process.

Champions all standards, policies and procedures for the Event Planning team.

Leads Event Management meetings.

Providing and Ensuring Exceptional Customer Service

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.

Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Strives to improve service performance.

Empowers employees to provide excellent customer service.

Managing the Sales and Marketing Strategy

Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Conducting Human Resources Activities

Establishes customer service guidelines so employees understand expectations and parameters.

Ensures employees receive on-going training to understand guest expectations.

Observes service behaviors of employees and provides feedback to individuals and or managers.

Reviews staffing levels to ensure that guest service and planning needs are met.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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